At Silencer Central, we believe in being customer-oriented, getting stuff done and expecting excellence in everything we do. These core values drive the work and passion of our team members, and they unite our business and customers. The Social Media & Community Manager is responsible for curating and nurturing conversations about Silencer Central products and services online, with the goal of increasing both brand engagement and customer loyalty. This role monitors and manages our online reputation while engaging with our target audiences to amplify positive experiences, generate sales leads, and provide real-time service recovery if we miss the mark. This role requires a positive and energetic critical thinker who can strategically advocate for our customers and our brand.