Trident 1 is looking for a full-time Sales Manager for a cloud based SAAS ERP solution designed specifically for the retail firearms industry. This job is based out of Southlake, Texas. This software manages all channels of retail through one system with real-time inventory visibility, allowing retailers to better serve customers in stores and online. The software will be best in class and provide firearms dealers with intuitive and intelligent software, enabling them to be more productive and operationally effective with the result being increased profitability. Your overall mission will be to manage a call center and an internal and external sales team to drive sales, revenue growth, close new business, maintain relationships, and exploit opportunities for add-on business.
Manage, supervise, and develop scripts for a call center and internal & external sales force personnel to generate and close deals for prospective clients.
Direct a sales team to generate new business opportunities via telephone and mass communication such as email and social media.
Ability to manage a team to close new business referrals and to maintain relationships with existing clients, with ongoing opportunities for add-on business.
Identify clients’ decision-maker(s), build strong relationships, and build trust to win opportunities.
Understand clients’ needs, communicate the features and benefits of our system, and to demonstrate the value of our products and services.
Develop proposals encompassing all aspects of related products and services that include hardware, software, and services to meet or exceed annual sales and revenue objectives.
Participate in the development, presentation, and sales of the value proposition.
May travel to represent company at outside events such as trade shows, conferences, association meetings, and as necessary to win opportunities.
Interface with the finance team, IT engineers, and management in developing specific account strategy.
Understand inner working of the products and present this knowledge to customers.
Identify and develop strategic alignment with key third party influencers.
Communicate effectively both over the phone and in person with clients’ decision makers.
Understand Trident 1’s vision, strategy, and key customer initiatives.
Assess our market segment for new opportunities.
Train our sales representatives, call center employees, and new, existing, or potential clients on our POS retail software, either on-site or remotely.
Required Skills, Qualifications, Education, and Experience:
Successful selling enterprise software solutions.
Prior experience as a Sales Manager with advanced proficiency in B2B software sales, such as selling MS Dynamics, Salesforce, NetSuite, Workday, or some other ERP.
Previously managed outside third-party sales.
Proficient ability to supervise, manage, train, and write scripts for an inside sales team, call-center, and outside third-party sales personnel.
Operational experience in firearms/outdoor retail is a plus but not required.
Bachelor's Degree from accredited University
Minimum 3 years of experience with a focus on strategic accounts, including software sales.
Ability to brief and communicate effectively with executives, distributors, and potential clients
Ability to conduct effective needs/gap analysis and to effectively present and pitch viable solutions by clearly conveying and demonstrating how our product(s) will add value to their company.
Exceptional presentation skills, oral/written communication skills for addressing both technical and non-technical audiences.
Continually learn new product knowledge as we frequently customize and add to our suite.
Ability to ask open-ended questions to shape a clear and relevant demonstration that aligns with the client’s concerns and needs.
Ability to effectively communicate the value that our software can add to their company, and to provide a walkthrough of our software and how it is the right solution based on their needs.
Proficient in Retail POS software and Microsoft Office Applications such as Word, Excel, PowerPoint, and Outlook
Strong consultative selling, listening, and taking notes skills.
Capable of building and perpetuating profitable business partnerships, which promote long-term success.
Experience selling integrated enterprise business applications software to retailers or similar industry (Firearms and Apparel a plus).
Follow-up with pre-qualified sales opportunities; tracking within CRM system.
Provide product demonstrations of our advanced, cutting edge software, remotely or on-site.
Communicate with existing customer base regarding new offerings for potential add-on sales
Prepare sales proposals/contracts for prospects based on retailers' requirements and qualifications
Proven record of meeting and exceeding sales goals.
Ability to learn the technical aspects of the products.
Self-motivated and proactive.
Positive and professional attitude.
Preferred Skills, Qualifications, Education, and Experience:
BS in Business, Computer Science, or Computer Information System
Experience with technical/software, preferably in the retail market
Experience with professional or solution-based selling
FFL experience (perhaps a manufacturers sales rep currently in FFL industry, or a distributor sales rep.)
$45,000 - $90,000
Paid vacation and sick time
Housing and moving expenses are not available for this position.
Internal Number: 1
About Trident 1
Trident 1 is the best in its class cloud-based software that provides an ATF compliant all-in-one ERP, CRM, Point of Sale, integrated bound book, and eCommerce solution for the firearms industry. As this system is cloud based, we can offer our services at a lower cost than our competitors making our software the right solution for your business. In addition, Trident 1 has established partnerships with numerous wholesale firearms and outdoor distributors, which allows our customers to access product catalogs and inventories in real time. Further, our services are hard-tied to Wood Forest National Bank and PaySafe, ensuring a zero chance of banking issues. This also allows us to provide competitive pricing options for your credit card processing needs.