General Purpose To represent the commercial marketing interests of the business of GLOCK, Inc. in assigned territory. To promote company products and further sales of company products in assigned territory. (Region 1, CT, DE, MA, ME, NH, NJ, NY, PA, RI, VT.)
Duties and Responsibilities:
In the commercial market, establish and develop relationships with active retail firearms business to promote company product, distribute product information to assist with sales, and provide company information to owners and sales personnel.
In law enforcement agencies, establish and develop relationships with persons tasked to recommend firearms for department procurement and deployment and to utilize customer relationships to stay abreast of, address and diffuse prospective customer concerns relative to potential product issues by reporting these issues to the Regional Manager, National Sales Manager and GLOCK Warranty Department.
Conduct demos and product information presentations.
Quickly report negative product performance and move swiftly to correct same and to report adverse conditions that exist in assigned territory which could have a negative effect on company business.
Communicate and coordinate with the In-house Commercial, Stocking Dealer and Range Program Departments.
Maintain Distributor’s accounts, ensuring Distributor’s maintain the proper inventory levels.
Represent GLOCK, Inc. in a professional manner at trade shows, GSSF (League) matches, GLOCK days and other business functions to promote products and to provide technical information and demonstrations to current and prospective customers.
Train Stocking Dealer’s Sales Staff on GLOCK, Inc. products.
Update calendar with work schedule and share with the Regional Manager and Asst National Sales Manager.
Submit weekly expense reports to the Accounting Department.
Submit monthly activity and summary reports to the Regional Manager.
Analyze and control expenditures to conform to budgetary requirements.
Travel extensively by car and spend a minimum of 3 nights per week away from home (including some weekends).
Effectively organize time and multitask numerous projects at one time.
Works within an approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
Analyze market and competition; identify external threats and opportunities.
Must have the ability to provide superior customer service.
Must be completely familiar with the GLOCK pistol in order to provide technical information and demonstrations to current and prospective customers.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, pre-skills, and/or abilities needed to perform this job. Reasonable accommodations may be made to qualified employees or applicants with disabilities.
Education and/or Experience
High School Diploma or GED
3 - 5 years related experience and/or training
Manual dexterity to handle small tools and parts
Complete understanding of the physical workings of a firearm
Computer literate with knowledge of such software programs as Microsoft Office, CRM, etc
General office and good telephone skills
Excellent verbal and written communication skills
About GLOCK, Inc.
Today, we are the leading global manufacturer of pistols, precisely engineered to meet the demanding specifications of military and law enforcement agencies worldwide. That powerful validation, and our reputation for safety, durability, reliability, and ease of use, has also driven our consumer dedication Police Badge further than ever anticipated.As a result, our complete line of GLOCK pistols has become the choice for millions who aspire to carry the perfect firearm for the mission at hand. Moving forward, our commitment to "Perfection" remains steadfast: we will never compromise quality. We will continue to invest tremendous resources in the technology and talent necessary to improve our products wherever possible; and we will always strive to deliver maximum customer satisfaction!