TGD is seeking a Military Exchange Director in our corporate office. You will work from our corporate headquarters and be under the general supervision of the Vice President of National Sales. Your main duties will be the point of contact for the Exchange customers and the Retail Services Division.
You will be responsible for customer assortment planning and execution, making sales calls with or without the Vice President of National Sales or the Retail Services Manager plus make decisions as to stock offerings, pricing, programs specific to exchanges and follow up to ensure complete fulfillment. You will need to have high levels of attention to detail, accuracy, problem solving skills and the ability to develop relationships at a buyer/merchandiser manager level with your customers.
This position is located from our corporate HQ in Aberdeen, NC and cannot be done remotely.
Successful candidates will have no shortage of advancement opportunities.
Partner with the Vice President of National Sales to identify customer needs
Creatively address those needs and become a solutions provider
Build relationships with both customers and vendors
Research and source merchandise while also negotiating best delivery times
Provide exceptional customer service.
Follow-up where necessary to ensure proper delivery of orders and customer satisfaction
Effectively communicate via phone, email and in group meetings in an effortless manner with customers, vendors, peers and management
Prepare merchandise quotes and pricing information quickly and effectively.
Work to provide fully funded co/op advertisements for the customer, to include securing those funds from factories.
Must have an interest in our relative brands of merchandise and be able to converse intelligently with customers and end users regarding their use
Successful candidates have the ability to juggle many balls while remaining insanely organized
Must be a competitive, challenge-oriented self-starter
Must be process and procedure driven with ability to meet deadlines
Successful candidates have the ability to operate across multiple computer screens and programs simultaneously
A Bachelors Degree is required/ Firearms Industry/Military-Exchange experience preferred.
10 years of customer service experience
10 years of office experience with Microsoft Office Suite, especially Outlook and Excel
Ability to sit, talk on the phone and type proficiently for 8 hours per day, be available after hours
Travel via Airplane, Motor Vehicle is required often, and in all 50 states.
You must pass a NICS Background check in order to qualify.
A cover letter with your resume is highly encouraged.
Only those candidates offered interviews will be contacted
About Tactical Gear Distributors
Wholesaler of Performance Firearms, Ammunition and Tactical Gear
The company was founded by a retired Marine officer with the intent of offering better performing products to his fellow Marines in the exchange stores. The initial team included a few dedicated individuals with this goal in mind. The Military retail market required the building of a professional field merchandising staff. Many are military dependants with a strong commitment to our warfighters and their families. We focus on excellent fill rates combined with a 95% fill rate on assortment items.
American Made products are always the preference. Our merchandising approach includes the Better and Best products that professionals and active product users require. Product performance is extremely important to our retailer's customers. We stock the right assortment of black products for the concealed carry and law enforcement markets, while offering Flat Dark Earth and Foliage Green for our Marines, Soldiers and Federal Law Enforcement agents.
Tactical Gear Distributors ensures fast and accurate delivery to your store. Whether you need weekly stock replenishment, special orders of unique products or are working o...n a large bid, we can meet your needs. TGD salespeople are trained to ensure that you are competitive within your market.
TGD's Tactical Zone® Program offers special tools for your retail success!
Use the "Become a Dealer" forms to get your account setup and start using TGD® as your wholesale resource. Our staff is dedicated to providing top quality service when handling your order.