Primary Arms is seeking a seasoned, highly motivated, experienced and results-oriented Director of Warehouse Operations to oversee the warehouse operations. At Primary Arms, we pride ourselves on working hard, enjoying what we do, and exceeding our customers’ expectations. At Primary Arms, we enjoy a business casual dress code, competitive pay and benefits, making us an attractive choice for the right candidates. We also have an exceptionally generous employee purchase plan. The Director of Warehouse Operations will be responsible for all functions of ensuring products are received, made available, picked, packed and shipped to ensure the highest level of service to our customers. This is a full-time position with daytime and early evening hours. Some non-standard work shifts may be required.
Duties & Responsibilities
• Development of staff, supervisors, and managers • Analyzes and reports to COO on team status, performance metrics, opportunities and challenges • Develops and implements systems, processes, and policies to enhance the efficiency and effectiveness of our fulfillment process and increase productivity • Management of staffing and scheduling • Ensures accuracy of inventory at all times • Management oversight and coordination of timely product receiving, product organization, capacity and storage of product in the warehouse • Identifies possible risks and resolves issues relating to fulfillment, order management, and supply chain and inbound/outbound shipping that may have a significant impact on the business • Management and refinement of the safety program • Develops and manages warehouse Key Performance Indicators which drive results to improve safety, productivity, accuracy for internal and external customer service satisfaction • Negotiate agreements with vendors • Initiate and coordinate major warehouse operations projects • Monitor and provide advice on carrier performance in terms of Service Level Agreements, lost packages and overall cost/service offering • Other tasks, as assigned, within the Primary Arms Team
• Bachelor’s degree • At least 7+ years in a management role for high package volume pick, pack and ship fulfillment center and general warehouse management • Demonstrated success in the management of third-party providers in areas of warehouse operations, value added services and transportation • Change Management, including products and process • Proven record of effective distribution management with a catalog or retail enterprise in a high-volume environment • Experience implementing and maximizing the use of WMS. • Knowledge of industry best practices and technologies (such as WMS/CRM/ERP systems) • Oversight of light manufacturing and assembly experience is a plus Skills & Qualifications • Must be task/results oriented and provide leadership of the same • Must possess continuous improvement mindset • Ability to provide leadership, motivate and mentor all levels of staff • Thorough understanding of warehouse cost structure • Ability to interpret cost build up, trends, and monthly financial reports • Highly collaborative leadership style • Proficient in Windows environment and Microsoft Office (Excel, PowerPoint, Word, etc.) • Must have working knowledge of Federal and local OSHA regulations • Must have excellent communication skills; both formal and informal • Must have ability to communicate effectively at all levels of the organization • Exceptional project management skills • Ability to multitask Background checks and drug screen will be performed. Principals only. Recruiters, please don't contact this job poster. Do NOT contact us with unsolicited services or offers. No phone calls, please.
About Primary Arms, LLC
Our mission at Primary Arms is to provide the world with the best shopping experience possible by offering quality products, the right assortment of merchandise, and world class customer service, all at affordable prices.
We were founded based on a simple idea that has become the cornerstone of our business: To provide firearms enthusiasts, professional shooters, and servicemen and women the highest quality optics at affordable prices.
That one goal has grown over time to include a broader selection of products, the best customer service you can find in the industry, knowledgeable staff ready to field questions, and great value for our customers’ dollars.
Every day we strive to find new ways to improve our product selection, the optics we sell, and the way we help everyone find the right firearm and accessories for their needs.
Today our business is built on a foundation of fast shipping, competitive pricing, and world-class customer service. We hope to deliver to all of our customers the best value possible by providing top tier products and applying the passion and knowledge we have for firearms to every order.
Thank you all for shopping at Primary Arms and making our dream a reality.