* This position can be based from our West Bend, WI HQ - or remote for the right candidate. *
Do you like connecting with people?
Are you good at communicating through written words?
Do you get that feeling of satisfaction when you crush your goals?
Do you like a fast-paced environment?
Do you believe in the 2nd Amendment?
The Internet Sales Representative may be the job for you!!!
Internet Sales Representatives on our Digital Team provide a world-class experience via all of the company's written outlets including email, chat and SMS. These positions are responsible for interacting through all platforms utilized by Delta Defense to engage, educate and ultimately sign up new members, thereby assisting in the mission of the U.S. Concealed Carry Association, helping Delta Defense LLC. achieve its goals of growth and educating responsibly armed Americans.
Respond to emails, chats and SMS
Respond to customer inquiries with knowledgeable, well thought out answers
Perform online sales activities to achieve company sales objectives while operating with a “Find needs, fill needs” mentality
Maintain up-to-date knowledge about product information and promotions
Provide excellent services and ensure customer satisfaction
Maintain alignment with Core Values and Mission of the USCCA in all interactions
Skills/Abilities and Education Requirements:
Background in Sales/Customer Service preferred (experience in digital modes of communication a plus)
Excellent interpersonal, verbal and written communication skills.
Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
No fear of rejection
A Passion for written communication and meeting customer needs
Computer fluency and understanding of software and advanced internet functions
Ability to work cooperatively in a team environment, as well as remotely
Firearms and self-defense knowledge and training is preferred but not necessary
Demonstrates the Core Values of Delta Defense, LLC
New Hire Training
It takes time to train a Rockstar. We require full time availability for the 8 week training program which is scheduled Monday-Friday from 8:00 AM - 4:30 PM CST.
Training includes New Employee Orientation, product training, systems training, service and sales training. The training begins with providing training to earning Property and Casualty Licenses. Earning certification with the state is a condition of employment.
Additional Salary Information: Starting hourly wage is $16.00 per hour, with additional shift premiums $.50-1.00 for weekend or evening shifts. Advisors are also eligible for annual company bonuses. We offer a robust benefit package.
About Delta Defense LLC
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe.
We're one of the fastest-growing companies in America and a favorite workplace in SE Wisconsin.
Named on Inc. 5000 Fastest-Growing Private Companies List 8 years in a row
#1 Milwaukee Journal Sentinel Top Workplace
#1 Milwaukee Business Journal Best Place to Work
We are a fun, fast-paced and rewarding place to work and grow!
We hire rockstars, and help them rock even harder!