O.F. Mossberg & Sons, Inc., a leading manufacturer of sporting firearms is seeking a talented Customer Service Specialist to join our rapidly growing sales and marketing group. This position is full-time and based out of Mossberg’s corporate headquarters in North Haven, Connecticut. Reporting to the Customer Service Manager, the ideal candidate will have a broad range of skills and experience in supporting key customer service objectives and goals. The person in this role will provide direct telephone and email contact with product customers and end-users to answer product-related questions; provide troubleshooting support, facilitate product repair returns, and process customer orders. In addition, s/he will provide general support for the sales and marketing depar
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