Career Center

The position outlined below lists basic duties and responsibilities of the Inside Sales Director. Taylor's is looking for the right individual to really grasp the message behind our brand and become a great figurehead for the company at events and with the Taylor’s team. The right individual will learn the line, and then learn about the tools we have to increase sales and perform the daily basics of a standard sales team member. How do we keep our existing dealer base happy? How do we work with the current inventory levels and offer our customers tools to order product? These are the questions a good Inside Sales Manager would ask and strive to find solutions for. These are the types of challenges daily that this person will face. The role is designed as an acting manager, not only setting a pace for the sales office, but often setting an example of how to conduct sales. Present expectations of sales team members and be able to enforce those when necessary. The Sales Director will be in charge of "VIP" style of accounts, some that already have history, and hopefully new accounts that want to grow with us. Besides wholesale distributors, Taylor's strives to find great dealers nationwide that want to stock Taylor's product and give Taylor’s some shelf space. Setting the pace for the sales team is not the only managerial role - but be prepared to review work the sales team is putting out, including dealer and consumer sales departments. What will we accept - are we gaining new business? Are the sales team members making phone calls? What new tools, PDF flyers, promotions, etc. can keep those sales team wheels turning? Constant monitoring and push is required to manage the sales team properly, and to keep up with the output.

It's an in-depth position at the heart of Taylor's Firearms. Although seemingly small, we have made a big footprint and are looking for someone to embrace the challenges, the excitement, seize the opportunities, and grow with us.

SALES TEAM MANAGEMENT

• Supervision & completion of sales efforts to all account levels including general licensed dealers, wholesale distribution chains, and consumer/web sales
• Support and motivate a growing sales team in all ways, specifically: managing/monitoring the sales team day-to-day function, providing sales tools, offer training, performance reports, product information/training, and sales leads.  Also have onboarding plans for any new hires.
• Handle customer service issues specifically pertaining to the sales department and resolve any relevant issues with the sales team. Be the liaison between the sales team and other facets of the business.
• Organize, schedule, and lead sales team meetings (make sure sales team members are on trackto know what is going on, upcoming promos, results of recent weeks, etc. Make sure team members interact and get motivated to keep selling product and actively work new leads. Provide useful tools for sales team members to incorporate into their own sales methods)
• Construct all sales team directions and support to meet pre-determined revenue goals and be sure they are meeting requirements to receive their spiff.

BE AN ACTING MANAGER

• Set an example for sales team members as an acting manager. Work your own account listing using same procedures and processes as team members. Set an example of a good sales procedure and method.
• Set a pace for the team with realistic expectations of output
• Develop expectations for sales team members and enforce them when necessary

MANAGE OUTSIDE SALES AGENCIES

• Assist with management of sales representatives (outside rep agencies) & supplying requested materials when necessary.
• Make sure these agencies have the proper tools, info on promotions, and anything else pertinent to their success with the Taylor's line.
• Process orders submitted by rep agencies.
• Monitor rep agency accounts and review reporting from agencies. Make sure accounts assigned to them are being actively worked. Require regular reporting from agencies.
• Audit and supply commission reports to agencies as necessary.

MODIFY & IMPROVE SALES PROCEDURES

• Develop and consistently update a working knowledge of company systems and procedures.  Look for ways to improve systems when needed, to maximize sales output and efforts. Make recommendations for efficiency to increase productivity.
• Monitor sales software, tools, and procedures for any SALES & PROMOTIONS PLANNING
• Constantly monitor inventory levels on various SKUs to generate specials and sales goals for the sales team. Work closely with upper management to do this, and then submit promo ideas over for graphics and tools to use for promotion. Use in house tools/team members to put these ideas into action.
• Seek out ways to move inventory on hand and increase shipment/sales volume.
• Develop a calendar for promotions, and other clever ways to get new leads and gain new business
• Keep informed about the efforts of marketing agency to improve sales and advertising

SHOWS & TRAVEL

• Assist with show planning and travel arrangements when needed.
• Choose show samples for events and plan packing lists for event displays.
• Be sure staffing and rep agencies are arranged for shows as necessary
• Be prepared for any necessary travel for the business.
• Plan dealer promotions, visits, and sales calls.
• Maintain a good relationship with distributor accounts and plan visits with them.
• Travel to Distributor Shows, Buy Group Shows, Consumer Trade Shows, Sales Meeting, and other events as needed.
• Maintain a regular expense report for travel and provide to upper management.
• Explore possible venues and new events for Taylor's to attend. Stay In the know" about opportunities and the company calendar events. Make sure these are planned out and prepared for in a timely manner.

PRODUCT KNOWLEDGE

• Firearm knowledge/experience a plus
• Monitor industry trends and assist with new product ideas
• Use feedback from sales team, customers, etc. to help with improving the brand and existing product line

SKILL/ABILITY REQUIREMENTS

• Excellent computer skills with the following programs required: Microsoft Office programs, email, and calendars
• Experience with modular based accounting software (ERP), CRM and/or software-as-a-service program experience preferred
• Extensive experience in the firearms industry or sales required or the ability to learn the product line in depth
• Experience leading a sales team required
• Ability to think quickly and independently while being highly motivated and results oriented
• Ability to learn product line quickly
• Strong presentation, communication (verbal and written), organization, and time management skills