Position Description: As a Technical Support Advisor within our manufacturing plant, you will play a crucial role in ensuring smooth operations and efficient problem-solving processes. You will be responsible for providing guidance and assistance to the support team, resolving escalated issues, and implementing strategies to enhance productivity and customer satisfaction. Supervisory Responsibilities: None Competencies: Senior-level customer service experience, including troubleshooting assistance and guidance to customers. Lead and motivate the support team, fostering a positive work environment and encouraging collabor