Do you love hunting and shooting sports? Put your knowledge to work with Natchez Shooting & Outdoors as an Inbound Sales Representative. You’ll help customers with orders, answer product questions, and deliver top-notch service—all while driving sales through your passion and expertise.

We offer:

• Medical, dental, vision, life insurance & 401(k) with match

• Paid time off & holiday pay

• Exclusive employee discounts on hunting, shooting, and outdoor gear

If you’re motivated, customer-focused, and ready to grow with a leading name in the industry, we want to hear from you!

SUMMARY:

The Inbound Sales Representative is responsible to answer incoming phone calls from customers who want to place an order, have questions about products, or may have a problem with an order.  Responsible for driving sales by taking care of customers needs through up-selling, following up with customers, and delivering exceptional customer service. 

PRIMARY RESPONSIBILITIES:

• Establishes and maintains a high level of customer satisfaction in all sales transactions
• Consistently meets or exceeds weekly and monthly sales goals
• Identifies opportunities to up-sell to customers
• Handles all incoming calls with courtesy and professionalism
• Ability to multi-task and to solve customer problems, take orders and answer inquiries while completing other assigned tasks
• Ability to learn order processing system regarding all aspects of order entry, order inquiry, customer, customer cross-reference, and any other functions necessary to perform daily tasks
• Acquire product knowledge on all products
• Understands shipping instructions and comprehends distribution processes
• Responsible for handling and resolving customer inquiries accurately and timely

KNOWLEDGE, SKILLS AND ABILITIES:

• Must possess at least 2 yrs. sales experience
• Excellent verbal and written communication skills
• Knowledge of MS Office and the Windows environment
• Familiarity with Shooting and Hunting products

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent
• 2+ years customer service or sales experience

EMPLOYER’S RIGHTS:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description.

The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.