https://jobs.nssf.org Latest Firearms Industry Jobs Jobs Mon, 13 Sep 2021 12:15:53 Z https://jobs.nssf.org/jobs/rss/15333166/channel-sales-manager-independent-dealers https://jobs.nssf.org/jobs/rss/15333166/channel-sales-manager-independent-dealers Accokeek, Maryland, Join the Best! It takes the best to be the best. Benelli USA is looking for a talented Channel Manager with a relentless pursuit to drive Benelli USA’s desire to be the firearm of choice among dealers and consumers in our industry. We deliver best-in-class in an environment that drives accountability, leadership, integrity, and passion, all in a collaborative environment. Does this sound like you? Come join the world’s foremost firearms manufacturer that delivers products to enhance the shooting sports experience whether pursuing waterfowl, upland, big game, sporting clays or home defense our family of brands including Benelli USA, Franchi, Stoeger, Uberti and Chapuis offer something for any consumer. General Purpose: The Channel Manager, Independent Dealers will provide leadership and execution of the strategic initiatives for Benelli USA’s family of brands into the independent dealer channel.  This position will drive collaboration and alignment with key stakeholders in marketing, product management, finance, and customer service as well our external sales teams striving to achieve best-in-class service levels for Benelli USA to achieve the highest level of customer satisfaction and fulfillment.  What you’ll do: As a Channel Manager, you’ll be a part of our National Retail Channel team, responsible for profitability, promotion, pricing, assortment planning, driving strategic initiatives and new product plans for key growth categories within the independent dealer channel.  You’ll get to: Essential Duties and Responsibilities: Direct and coordinate strategic initiatives and marketing activities to achieve operating and budgetary plans for the business. Learn and understand the Channel P&L to make sound business decisions to drive top and bottom lines. Collaborates with key accounts, sales team, supply chain, product management, marketing, and finance to support sales activities and oversee coordination of product allocation and program, promotion, advertising, or event fulfillment. Oversee forecast for Independent Channel working with Business Analyst role annually and monthly updates collaborating with supply chain. Collaborate with Business Analyst on reporting monthly sales numbers, performance-to-goal tracking and measuring objectives for each sales territory on Independent Dealer sales. Develop annually sell-in promotions that tie to product drivers working with VP of Sales, marketing, product management, finance and supply chain, track effectiveness and recommend changes for improvement as needed. Periodic travel with field sales team to present new products, merchandise, programs, and promotional strategies to Independent Dealer owners/ buyers to gain buy-in, product placement and stay current with the competition. Interface with marketing and product management on in-store point-of-sale materials. Responds to sales (inside/ outside) & customer service inquiries. Manage annual promotional budget spend with sales team. Supports the company MAP policy to control pricing issues. Work with customer service to track & support new dealer acquisition, product lines and levels.   Non-Essential Duties: Perform specific and delegated duties as assigned by management. Performance Measurements: Sales achievement – overall company sales and channel sales will be measured against goal Forecast achievement – Monthly forecast/re-forecast completed on time Forecasting accuracy – Constantly works to improve forecast accuracy to reach goal Territory Communication – Monthly communication with Sales Team to support achievement of monthly sales numbers, and performance-to-goal metrics Program execution – Customer Service ship on time metric Supervisory Responsibilities: Channel Marketing Specialist and Business Analyst Working Conditions/Physical Job Requirements: Benelli USA is committed to working with its employee to reasonable accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision: A sighted person to operate a firearm and read and interpret marketing/financial data Speech/Hearing: Ability to communicate verbally and in writing with staff, members, and vendors. Manual Dexterity: Ability to operate a firearm and standard office equipment. Physical Mobility: Mobility required.  Ability to participate in hunting/shooting activities and lift up to 50 lbs. Who you are: You always strive to do a good job.  But wouldn’t it be great if your job was also your hobby or passion working for a company that is a mainstay in the shooting sports industry.  You care about quality at every level.  You enjoy learning and growing and to be acknowledged for your valuable contributions.  You also have: Bachelor’s degree or equivalent work experience. 5+ years in product, sales and/ or marketing experience within the retail space. Strong understanding of key business and financial metrics such as sales, gross margins, operating margins, and inventory turns. Effective project management and time management skills with attention to detail and ability to work cross-functionally within the organization. Ability to multi-task, and manage deadlines in a dynamic, fast paced work environment. Proficient in Microsoft Office, to include Pivot Tables in Excel, Power Point. Excellent working knowledge of ERP, JDE preferred. Strong interpersonal skills, written, verbal and presentation. General Job Requirements: Regular and satisfactory attendance is required. Ability to work flexible hours and weekends is required. Tue, 31 Aug 2021 11:45:09 -0400 https://jobs.nssf.org/jobs/rss/15352936/territory-sales-manager https://jobs.nssf.org/jobs/rss/15352936/territory-sales-manager Any, Montana,  If you are an outdoor enthusiast who has a passion for shooting, hunting and the outdoors, with a proven sales track record this may be the perfect opportunity.  Position: Territory Manager (Idaho, Montana and Northern Wyoming) for a leading Independent Manufacturers Representative Group focused on the shooting, hunting and outdoor trade. Note: Other developed territories could open up, so if you are interested, we’d like to hear from you.  All sales activities, from lead generation through close for a broad line of shooting, hunting and outdoor products to dealers, distributors and chain accounts. • 4-6 years of sales experience in the shooting sports/sporting goods industry or related, retail/wholesale or combined. • 4-year degree in business and/or marketing or equivalent experience. • Ability and willingness to travel and work independently. • Proven ability to set and achieve sales goals. Mon, 30 Aug 2021 11:52:20 -0400 https://jobs.nssf.org/jobs/rss/15380913/regional-sales-manager-ky-in-il https://jobs.nssf.org/jobs/rss/15380913/regional-sales-manager-ky-in-il OPEN, Kentucky, Job Description: Establish and maintain effective business contacts with distributors and retailers within assigned territory. Meet / Exceed sales volume goals for assigned region. Understand the needs of each account to help profitably grow their business. Develop a Regional Operating Plan (ROP) which includes sales and market share growth with assigned accounts. Analyze and report opportunities, threats and challenges in market. Execute Corporate sales programs and promotions for assigned territory. Monitor, update and maintain Customer Relationship Management (CRM) including profiles on each A-B-C retailer in assigned region. Monitor and assist with developing Mossberg products. Complete Monthly Report, highlighting competitive activity with product and programs. Gather, compile and report field driven market research as requested. Travel outside of territory to support new customer development through Distributor Shows, Buy Group Shows, Consumer Trade Shows, or other events as needed. Operate within budget including travel expenses, equipment and business development funds (BDF). Other sales duties as directed.   Requirements: BA degree preferred or work experience equivalent. 3-5 years of successful sales account management experience preferred. Strong, firearms knowledge/experience is required. Firearm retail experience preferred. Solid communication, problem solving and negotiating skills. Solid organization, planning and self-starting skills. Strong analytical skills required with strong attention to detail and accuracy. Must become proficient in Mossberg product knowledge. Strong knowledge of Word, Excel, PowerPoint, and other software platforms as needed. Ability to excel in a team environment required. Weekly travel will be required. Must have a current motor vehicle license. AAE - EOE Fri, 03 Sep 2021 10:15:35 -0400 https://jobs.nssf.org/jobs/rss/15399354/winchester-territory-sales-reps-managers https://jobs.nssf.org/jobs/rss/15399354/winchester-territory-sales-reps-managers Nationwide, Olin Winchester, LLC (“Winchester”), a division of Olin Corporation is actively seeking 20 Territory Sales Reps/Managers, located in various locations across the U.S. Winchester's principal manufacturing facilities produce and distribute sporting ammunition, law enforcement ammunition, reloading components, small caliber military ammunition and components, and industrial cartridges.   If interested in applying, please visit www.olin.com/careers and search Winchester Division’s Open Job Board.   This role will consist of implementation and execution of Winchester/Browning direct dealer sales – including sales oversight, customer interaction, program management, logistics support, and demand forecasting. The position will be remote with the successful candidate to reside within their sales territory. The ideal candidate will have an extensive sales, marketing or customer service background with experience using Customer Resource Management tools, SAP, and Concur. The individual must be willing and able to travel within territory. An individual that has general knowledge of hunting and/or shooting sports would be a plus.   GENERAL DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES (Not all inclusive)   Meet/exceed monthly and yearly Winchester Ammunition & Browning Ammunition sales volume targets for assigned territory. Act as a Brand Ambassador by participating and attending industry or special events as assigned including some weekends and extended hours during the week. Build a territory sales development plan that ensures key accounts are contacted on a regular basis. Develop account sales and marketing strategies for Wholesale / Buying Group Dealers / Full Line Dealers. Implement approved sales programs for assigned territory & meet goals for assigned territory. Identify product gaps in key accounts within territory and expand product placement. Implement and execute the marketing support program for assigned territory. Successfully execute quarterly wholesale, dealer, range, retail chain promotions as necessary and assigned. Plan and execute quarterly Winchester Ammunition & Browning Ammunition promotional events with the key accounts for assigned territory and as assigned by supervisor.  Monitor and report on competitive activity. Conduct product demonstrations as necessary and assigned. Investigate and work w/ product services, credit services, or other departments to resolve customer issues. POSITION REQUIREMENTS (Not all inclusive)   Bachelor’s Degree. Preference in Business Administration, Sales, and Marketing or related field with a minimum of 3 years’ recent experience in a sales, marketing, or customer service role with a branded products leader, preferably in the sporting good product category.  OR Minimum 10 years’ recent experience in a sales, marketing, or customer service role with a branded sporting goods product leader. Residence within the assigned/defined territory is required; please refer to online job posting for details of preferred locations within each territory. Ability to sit in a vehicle or and work at a computer keyboard for extended periods of time. Ability to lift and move up to 75 pounds. Ability to plan, organize and manage multiple priorities under minimal supervision. Strong customer orientation. High performance team experience and the desire to be a strong team player. Excellent interpersonal skills including a strong command of the English language, both verbal and written communications. Exceptional skills in MS Office Suite -- Word, Excel, Outlook, Power Point. Must have no employment restrictions such as non-compete in place. Significant travel required (approximately 50%). SAP software experience preferred. Firearms and Ammunition proficiency preferred. Olin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.   Wed, 08 Sep 2021 09:05:43 -0400 https://jobs.nssf.org/jobs/rss/15359177/sales-coordinator https://jobs.nssf.org/jobs/rss/15359177/sales-coordinator Knoxville, Tennessee, The SDS Imports sales organization is looking for an in-house Sales Coordinator to help grow our rapidly expanding operation. The ideal candidate should be a self-starter with experience in customer service, sales, market knowledge, expectation management, multi-tasking, and prioritization. This is an in-house position, so proximity to our Knoxville, TN facility is required. Responsibilities include, but are not limited to: Assist in-house and remote sales staff with order processing, completion of sales reports, sales data analysis, written and verbal communication with customers and warehouse personnel, communicating regularly with SDS management on account sales performance, order status and planning.   Communicate regularly with SDS managers to review opportunities, priorities, plans and goals. Attending annual sales meetings and industry trade shows, support dealer and consumer events (in-store promotions, shooting events, etc). SDS Imports offers a competitive benefits package and compensation plan. Successful candidate qualities: Proximity to our Knoxville, TN office (position is not eligible for relocation assistance) Team player Attention to detail Must have a strong work ethic and be a self-starter Comfortable with firearms and armed office environment Sales experience Flexibility, creativity, and strategic thinking Ability to demonstrate strong prioritization and organizational skills Above average verbal and written communications Firm computer skills, including Microsoft Office, billing and ERP systems   Tue, 31 Aug 2021 14:17:09 -0400 https://jobs.nssf.org/jobs/rss/15366564/sales-representative https://jobs.nssf.org/jobs/rss/15366564/sales-representative Wyoming, Stag Arms has specialized in the development of AR15 rifles since it was first founded in 2003. The company aims to provide all shooters with a superior quality rifle at competitive price points, while driving home lifetime value with a Lifetime Transferable Warranty and Infinite Shot Barrel Guarantee. While pioneering the first left-handed Modern Sporting Rifle, the Stag Arms Team is constantly pushing the boundaries of product development for both right and left-handed consumers. The creation of innovative products that are accessible to all shooters being the main target. Each and every part that is assembled into Stag rifles are 100% American made, which is why we remain confident that we are producing a quality product. Stag Arms’ goal remains the same; to make sure there is no weak side for our customers and continuing to be a top tier firearms producer. “Great rifles are made in America; the best rifles are made here” As a Stag Arms Sales Representative, you will spend time developing strategic relationships with customers to build and cultivate our customer base. You will be the main point of contact for your customers; consistently keeping in contact to present new and additional products and services. A Stag Arms Sales Representative is responsible for revenue growth and is expected to increase customer satisfaction and loyalty. You are accountable to meet and exceed your established sales goals for your designated territory. You are responsible for managing the sales of products and equipment to current and future customers as well as reporting your sales leads. REQUIREMENTS: Excellent communication skills – both verbal and written Previous sales experience: 2 years preferred; 6 months minimum Basic knowledge of Microsoft Office Proven ability to multi-task and adhere to deadlines Strategic thinker, proven track record of planning and executing strategy Solution oriented; ability to problem solve, make decisions and negotiate when applicable Knowledge of firearms a plus Wed, 01 Sep 2021 17:21:22 -0400 https://jobs.nssf.org/jobs/rss/15406852/vice-president-of-sales https://jobs.nssf.org/jobs/rss/15406852/vice-president-of-sales Savannah, Georgia, The VP of Sales will report directly to the President and is responsible for the leadership and direction of all sales functions for the company globally to include national, international, commercial and military/government accounts. This individual will set goals and formulate strategic plans, as well as perform a direct sales role for key accounts and represent the company to the industry. This person will be part of the leadership team to develop and execute future company growth plans. SCOPE OF RESPONSIBILITY Responsible for pricing, promotion and distribution of products within the boundaries established in consultation with the President Establishes and directs channel and distribution strategies, programs, and pricing policies for customers and channel partners Develop targets and budgets with President Manage sales forecasting process to reduce forecast error and increase operating efficiency Represent the company at distributor, buy group, consumer shows, trade shows as well as customer meetings Direct selling to key accounts while establishing and fostering productive relationships Responsible for sales processes and procedures that insure coordination and smooth integration with other company and customer functions Manage all sales representatives Recruit, deploy and retain key Pro Staff Oversee customer service team to deliver a high level of customer and consumer satisfaction. QUALIFICATIONS Must have 10+ years of progressive leadership experience in the outdoor industry with a multi-channel sales environment Excellent leadership, communication, decision making, problem solving, delegation and organizational skills Ability to provide leadership at both the strategic and operational levels Proven sales track record Ability and willingness to work collaboratively with the executive team to create a results-driven, team-oriented environment In-depth knowledge of hunting and shooting industry, 2-step distribution, and rep groups is required Entrepreneurial spirit Must have personal knowledge, passion and credibility with users, customers and industry executives regarding hunting / shooting products Self-motivated individual with ability to create and sustain a positive, fast paced, work environment   REQUIREMENTS Must be I-9 US Citizen or legal resident Work remote experience with travel Annual Salary + Commissions, Relocation funds available Thu, 09 Sep 2021 20:05:35 -0400 https://jobs.nssf.org/jobs/rss/15353660/outside-sales-representative https://jobs.nssf.org/jobs/rss/15353660/outside-sales-representative Nationwide, SDS Imports is seeking an experienced Outside Sales Representative to represent our organization in Texas, Arkansas, Louisiana and Oklahoma. The ideal candidate should be a self-starter with experience in customer service, sales, market knowledge, and comfortable with a range of customer groups.  This role relies heavily on relationship building, accountability, expectation management, multi-tasking, and prioritization. The ability to travel within assigned territory to on-site meetings and outside of territory for trade show support is required. Responsibilities include: Order processing, completion of sales reports, sales data analysis, daily written and verbal communication with customers and warehouse personnel, communicating regularly with management on account sales performance, order status and planning.   Visiting existing customers and FTF development of new customers to promote products and programs for our product lines. Follow-on communication with customers and prospects between visits to follow up on open items and identify and/or present new opportunities. Communicate regularly with SDS managers to review opportunities, priorities, plans and goals. Attending annual sales meetings and industry trade shows. Support dealer and consumer events (such as in-store promotions, shooting events, outdoor expos, etc). SDS Imports offers an attractive benefits package and employee compensation program Successful candidate qualities: Live in a convenient location within the sales region described above Must have a strong work ethic and be a self-starter Firearms enthusiast Proven sales experience, with 2-year minimum in firearms market Flexibility, creativity, and strategic thinking Ability to demonstrate strong prioritization and organizational skills Above average verbal and written communications Firm computer skills, including Microsoft Office and ERP systems Mon, 30 Aug 2021 23:56:47 -0400 https://jobs.nssf.org/jobs/rss/15381461/customer-relationship-manager https://jobs.nssf.org/jobs/rss/15381461/customer-relationship-manager Washington, Customer Relationship Manager Position Overview Davidson’s is an innovative leader in firearms distribution recognized for its excellence in creative marketing, technology, and world-class customer service. Davidson’s is currently seeking a passionate, shooting and hunting enthusiasts with outside sales and/or merchandising experience to serve as our Customer Relationship Manager in the Northwest Region (Northern California, Nevada, Oregon, Idaho, Wyoming, Washington, and Montana). Customer Relationship Managers are responsible for cultivating and maintaining profitable relationships and maximizing sales potential with existing customers on behalf of Davidson’s as well as prospecting for new accounts. The Customer Relationship Managers are the external representatives and true brand ambassadors for Davidson’s; conveying expertise and a passion for service towards our current and prospective customers with a sense of tact, sensitivity, and professionalism while influencing the overall satisfaction of our customers as well as their own prosperity and growth. Customer Relationship Manager Responsibilities include Being the face of Davidson’s brand by marketing products and services to current and prospective customers Promoting the capabilities and benefits of the Davidson’s GuaranteeD program and the Gallery of Guns website Communicating effectively with the sales management team; informing and updating the team regularly to guarantee that sales and client objectives are being met Developing an intimate knowledge of the active dealer base within the territory beyond just the top accounts by providing prospecting reports, account development strategies, and sales estimates on potential business growth opportunities Providing technical support to our website customers Prospecting and establishing new business through effective reporting and feedback The ideal Customer Relationship Manager candidate would possess 4+ years of related business-to-business sales and/or merchandising experience A firm knowledge of the firearms industry, firearms, ammunition, and related accessories Experience with Customer Relationship Management software systems A college degree Strong verbal and written communications skills The ability to be a self-starter and problem solver Proficiency with PCs, tablets, and Microsoft Office (e.g. Word, Excel, etc.) Customer Relationship Manager Position Requirements The ability to travel throughout the territory up to 90% of the time Candidates must reside within the Vancouver, Washington area Must possess a valid state motor vehicle operator license and a clean driving record Customer Relationship Manager Benefits     Davidson’s offers a generous benefits compensation package including a starting base salary of $75k p/year , PLUS a quarterly bonus potential in addition to FREE Medical, Dental, Life insurance, and family Telemedicine benefits for our employees. Additional voluntary benefits include family Medical, Dental, and Vision coverages as well as supplemental life insurance, flexible spending accounts, short-term/ long-term disability plans, cash benefit supplemental insurance plans, and a 401(k) with an UNLIMITED 25% match! About Davidson’s Founded in 1932, Davidson’s has grown into one of the nation’s top firearms wholesalers. Headquartered in Prescott, Arizona we proudly distribute over 80 brands of firearms to dealers nationwide. Davidson’s “GuaranteeD Lifetime Replacement Program” and its consumer website GalleryofGuns.com are two of Davidson’s unique services designed to help promote the business of our dealers. Our vision is to be a firearms distribution company that creates, develops, and nurtures strong customer, employee, vendor, and industry relationships, while always conducting ourselves honorably as we excel in the performance of our jobs and the fulfillment of our corporate social responsibilities. To apply for this position, please reply to this ad with your cover letter and resume, cover letters & resumes may also be emailed to us at hr@davidsonsinc.com. Applicants must be at least 21 years of age. All offers of employment are conditional based on the candidate’s ability to successfully pass a background check and pre-employment drug screening. To learn more about career opportunities at Davidson’s, click on the EMPLOYMENT link on GalleryofGuns.com Customer Relationship Manager Position Requirements The ability to travel throughout the territory up to 90% of the time Candidates must reside within the Vancouver, Washington area Must possess a valid state motor vehicle operator license and a clean driving record Thu, 09 Sep 2021 12:10:36 -0400 https://jobs.nssf.org/jobs/rss/15280554/product-manager https://jobs.nssf.org/jobs/rss/15280554/product-manager Geneseo, Illinois, Springfield Armory is currently seeking an experienced Product Manager. This position will be responsible for  managing product development; conducting market research; generating product requirements; determining  specifications, production timetables, pricing, and time-integrated plans for product introduction. • Determine customers' needs and desires by specifying and conducting research needed to obtain market  information. Assess product market data obtained and compiled from multiple sources.  • Assess present and future product lines by reviewing product specifications and feature sets; appraise new  product ideas and packaging changes. • Identify and assess market trends and competitive products. • Obtain product market share by working with management to develop product sales strategies. • Provide information for management by preparing short-term and long-term product sales forecasts and  analyses. • Work with management to analyze and facilitate inventory turnover and product availability by reviewing and  adjusting inventory levels and production schedules. • Bring new products to market by analyzing proposed product requirements and product development programs;  prepare return-on-investment analyses; establish time schedules with engineering and manufacturing. • Introduce and market new products by developing time-integrated plans with R&D, production, sales and  marketing. • Determine product pricing targets by utilizing market research data. • Complete operational requirements by scheduling and assigning employees; follow up on work results to ensure  timelines are met and products are launched according to sales and marketing strategy. Product Management, People Management, Understanding the Customer, Product Development, Requirements  Analysis, Pricing, Planning, Competitive Analysis, Sales Planning, Inventory Control, Financial Planning and  Strategy, Extensive Firearms Knowledge. Springfield offers a competitive compensation and extensive benefits package which includes a generous, comprehensive, and affordable health plan in addition to dental, vision, life, disability, flex, 401(k), and other options. To learn more about Springfield Armory products and services visit www.springfield-armory.com Mon, 16 Aug 2021 09:58:43 -0400 https://jobs.nssf.org/jobs/rss/15350729/club-manager https://jobs.nssf.org/jobs/rss/15350729/club-manager Rush, New York, We are seeking a dynamic individual that is self-motivated and innovative to function as the Club Manager. We are looking for someone who is committed to delivering Incredible Customer Service. This person will drive daily operations, event planning and is responsible for cultivating an atmosphere that is welcoming, fun and respectful for everyone. This person must be collaborative; partnering with the Board of Directors and others to help grow Club Membership. The Club Manager should be able to work independently building professional relationships with vendors and suppliers. The Club Manager’s responsibilities include working with a broad member base; managing staff and operations both inside the clubhouse and on our ranges and courses with an unwavering commitment to safety. As a successful Club manager this person must be proactive and able to plan, forecast future needs and deliver requirements on time. Club Manager Responsibilities: As the face of the club for both members and guests; the Manager will provide optimal level of customer services at all times Oversee the Club’s financial reporting and controls in conjunction with the Club’s External Accountant, providing monthly reporting to the Board of Directors Implement decisions from the Board in a timely, professional manner Act as a liaison between the Board, Club Committees, members and volunteers Maintain inventory of all club equipment and supplies Manage regular maintenance on all equipment Prepare required operating plans and implement strategies to achieve club objectives Overall hiring, direction and management of staff Develop and maintain an effective team culture at all times Prepare scheduling for shift coverage and evaluate daily activities to improve efficiencies Club Manager Requirements: A 4 degree in Business Management or related experience Minimum 2 years’ experience in a Management or a Leadership position preferred Excellent communication skills; both written and oral Ability to mentor staff members and lead by example Computer literate in Word, Power Point and Excel, knowledge or Point of Sale systems Complete understanding of Profit & Loss statements, Budgeting and Cash Flow reporting Willingness to perform manual labor at times; requires work both indoors and outdoors including in inclement weather Ability to operate equipment such as a snow plow, tractor and other related maintenance equipment is considered a plus Weekend coverage is required; Manager will have scheduling influence Sun, 29 Aug 2021 14:21:57 -0400 https://jobs.nssf.org/jobs/rss/15145586/account-executive-outside-sales-nationwide-openings https://jobs.nssf.org/jobs/rss/15145586/account-executive-outside-sales-nationwide-openings Nationwide, We are a growing Inc 5000 company - seeking Account Executives to join our growing Outside Sales Team, across this great nation! Please see job board to see if we are hiring in your part of the country at www.deltadefense.com  Would friends and strangers describe you as an extrovert? Are you fluent with words and highly persuasive if you are passionate about something? Do you thrive in an organization that values your ability to build relationships? Would you describe yourself as fairly organized but lack interest in roles that require rigorous attention to detail over big picture thinking? Do you thrive in a fast-paced environment? Do you believe in the 2nd Amendment? If this sounds like a fit for you, becoming an Account Executive on Delta Defense's Outside Sales team might be the perfect place for you! Position Summary:   As a Delta Defense Account Executive, you will build and maintain professional relationships with business owners in your own territory. Our training allows you to share the USCCA story and provide education, training, and self-defense liability insurance benefits to those who are ready to protect themselves and their loved ones. Duties/Responsibilities: Prospect for new business Build and maintain client base Use our tools to present solutions to groups and individuals Provide an unprecedented customer experience Execution of the organizations outbound sales program. Sell USCCA Memberships at CCW (Concealed Carry Weapons Permit ) classes (along with other firearms classes), and at brick & mortar stores/ranges Develop effective sales strategies for assessing customer needs and positioning the organization's products or services as potential solutions. Ensures the successful achievement of Delta’s sales goals across the nation. Create action planning and prioritizing documents for the target market segments to include opportunity assessment, positioning strategy, financial analysis, and required tactical action plans. Drives the development and attainment of short-medium-long term objectives through short-medium-long term tactics; Establishes and maintains ongoing customer and business relationships. Be an internal subject-matter expert on the outbound sales segment(s), including market requirements, applicable regulations, industry trends, competitors, and market conditions. Education Requirements: Bachelor’s Degree Preferred REQUIRES 70% TRAVEL WITHIN YOUR STATE TERRITORY AND BOTH EVENING & WEEKEND HOURS DURING INITIAL TRAINING YOU WILL BE REQUIRED TO PASS YOUR RESIDENT STATE LICENSING PROPERTY & CASUALTY INSURANCE EXAMINATION. Bonuses for passing training milestones Mileage reimbursement for all work-related mileage and car allowance Additional allowance for your cell phone Full, comprehensive benefits package Your own territory Paid training, plus ongoing training Promotion opportunities Virtual work environment with company-provided equipment Potential to earn USCCA Top Shots Sales Trip Mon, 19 Jul 2021 09:05:48 -0400 https://jobs.nssf.org/jobs/rss/15381494/product-manager https://jobs.nssf.org/jobs/rss/15381494/product-manager Knoxville, Tennessee, SDS Imports is currently seeking an experienced Product Manager for our shotgun and accessory lines. This position is responsible for product development; market research; generating product requirements; setting specifications, production timetables, pricing, and time-integrated plans for product introduction. The ideal candidate will have experience managing projects with international suppliers and multiple brands. Responsibilities include: • Be the voice of the customer - assess product market data obtained and compiled from multiple sources.  • Assess present and future product lines by reviewing product specifications and appraise new product ideas and packaging changes. • Identify and assess market trends and competitive products. • Coordinate with multiple functions – sales, marketing, engineering, finance, compliance and manufacturing to deliver new product or line extensions to market within budget and on schedule • Responsibility from concept to sunset product lifecycle management • Analyze and facilitate inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules. • Bring new products to market by analyzing proposed product requirements and product development programs; prepare ROI analyses; establish schedules with engineering and manufacturing assets and working with vendors • Determine product pricing targets by utilizing market research data • Enforce timelines so products are launched according to sales and marketing strategy         Requirements ·       Ability to work on-site in Knoxville, TN ·       5 years product management/project management experience in the firearms industry ·       Fluent with MS Office, ERP systems and data management tools ·       BS in related field ·       Experience with international sourcing and supply chain management ·       Experience with CAD and GD&T a plus but not a requirement Fri, 03 Sep 2021 16:35:37 -0400 https://jobs.nssf.org/jobs/rss/15286298/marketing-manager https://jobs.nssf.org/jobs/rss/15286298/marketing-manager Post Falls, Idaho, Marketing Manager   Buck Knives, leader in sports cutlery is seeking a passionate and dynamic marketing talent that lives for the pursuit of big game, the strike of a well-presented cast, and the thrill of an avid outdoor Idaho lifestyle. The Marketing Manager will be a key member of the Management Team that will provide the strategic oversight to amplifying differentiator’s and driving a consistent and cohesive brand experience resulting in market share growth. This position is responsible for creating demand for the entirety of our product offering through the strategic execution of Buck Knives' brand efforts, marketing plans, and deliverables. This role will help shape the voice and vision of the organization with high visibility communications through print media, PR, packaging, merchandising, and digital forms that will leverage and further enhance brand affinity. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:8-hour shift Supplemental Pay: Bonus pay Work Location: One location Work Remotely: No Bachelor’s degree in marketing or closely related business administration degree. 3 + years of experience in a marketing management within the Outdoor products industry or closely related consumer goods market. Experience and/or passion for the hunting, fishing, shooting, outdoor industry. Wed, 18 Aug 2021 12:20:28 -0400 https://jobs.nssf.org/jobs/rss/15406110/compliance-manager https://jobs.nssf.org/jobs/rss/15406110/compliance-manager Houston, Texas, Job Summary: Primary Arms, LLC is seeking an experienced Compliance Manager to develop and oversee internal audit processes and to ensure compliance with domestic and foreign laws and regulations.   Key Responsibilities: · Assists with the creation of policies, procedures, work instructions, and audit objectives for various departments. · Oversees and advises staff engaged in government regulated functions. · Coordinates and oversees internal and external audit functions. · Project coordination and oversight. · Investigates and reports audit and related findings and recommends improvements. · Attends industry conferences and other educational opportunities virtually and\or in person. · Provides guidance to all levels of management in compliance related areas. · Evaluates and coordinates compliance related training. Qualifications and Experience: · Bachelor’s Degree in finance, accounting, business, or legal studies. · 3+years directly related experience. · Experience developing and implementing processes and workflows. · Ability to analyze complex business systems, identify risks, and propose solutions/ improvements. · Experience building effective partnerships and maximizing business relationships. · Must have a high degree of integrity. · Exemplary leadership skills, analytical ability, and interpersonal communication skills.   Preferred qualifications: · Knowledge of ATF regulations, ITAR and EAR compliance standards. · Firearms Industry knowledge. · Proficient with NetSuite. · CPA, MBA or JD strongly preferred.   Relocation Assistance Available Background check & drug screen required. To apply, include resume in reply to this post. Compensation based on experience. Minimum age requirement is 21.   No phone calls, please. Principles only. Recruiters, please don’t contact this job poster. Do NOT contact us with unsolicited services Thu, 09 Sep 2021 11:43:33 -0400 https://jobs.nssf.org/jobs/rss/15297114/shooting-disciplines-manager https://jobs.nssf.org/jobs/rss/15297114/shooting-disciplines-manager Lewisville , Texas, The Shooting Disciplines Manager reports to the General Manager and is responsible for the day-to-day outdoor operation of the club. The Shooting Disciplines Manager assures that all shooting disciplines function flawlessly. Shooting disciplines include operations of Sporting Clays, Skeet, Bunker Trap, Helice, 5-Stand, Grid, Powder Pigeon and Rifle Range.  This position is responsible for shop, mechanical equipment and personnel serving these venues. The position provides supervision and leadership to all maintenance, repair, grounds-keeping and support personnel. They will service and interact with a diverse group of clients, guests, and members. This position is compensated by salary. Purpose driven, possesses integrity and believes in servant-leadership. A hands-on leader. High energy, highly visible, positive disposition and outgoing personality. Easily approached. Professional image, presentation, appearance and work ethic. Ability to effectively train staff members to safely perform assigned tasks. Must develop training program for each area of responsibility. Maintain training records for all staff members in preparation for routine audit. Ability to provide high level, professional customer service in a private club environment to the point of obsession. Addresses all members and guests as Mr., Mrs. or Ms. and their last name. High level organizational skills with an extreme attention to details.  Professional problem-solving skills.  Works under limited supervision. Meets tight deadlines, under pressure and with poise. Ability to respond quickly and appropriately to changing priorities in a professional manner. Experience in leading and developing a staff of 20 or more associates by applying professional human resources management practices. Practical working knowledge of labor law is required.  Experienced in sourcing, identifying, recruiting, interviewing, selecting and onboarding new employees. Experience in developing and implementing work safety programs and procedures or successful leadership in Outside Operations.    Working knowledge of the principles of facility management and guest services. Must have experience in managing facilities insuring compliance with all local, state and federal laws.  Must have a flexible schedule and the ability to work long hours, including evenings, weekends, and holidays.  Ability to lift/push/pull 65 lbs. on a regular basis. Comprehensive understanding of sporting event, charitable fund raising, private event, special event, and/or banquet revenue generation and cost accounting. Thu, 19 Aug 2021 12:55:31 -0400 https://jobs.nssf.org/jobs/rss/15286441/general-manager-retail-indoor-outdoor-range-and-training-facility https://jobs.nssf.org/jobs/rss/15286441/general-manager-retail-indoor-outdoor-range-and-training-facility Flagstaff, Arizona, Timberline Firearms (Class 7/SOT) is a safe, friendly local retail store, training facility, indoor and outdoor range.  Located in Flagstaff, AZ, the best of outdoors is at our doorstep.   We've been growing fast and have a lot more potential growth with the right GM.   Timberline Firearms website Our priorities when hiring are 1. Integrity, 2. Personality, 3. Experience.  You'll be managing our retail, training and indoor/outdoor ranges where the duties include: Hiring/Firing Payroll Ordering/Inventory Training new employees Bound Book (including NFA) Managing outside instructors Marketing Minor Maintenance & Gunsmithing (armorer level) Customer service is our priority and our reviews/reputation show our commitment to it.  Owners are actively involved in supporting GM (manage on GM days off).       Prior GM or Assistant Manager experience Extensive ATF Compliance knowledge, including NFA items.  Pass a background check Paid Vacation Tue, 24 Aug 2021 21:30:24 -0400 https://jobs.nssf.org/jobs/rss/15333179/gunsmith https://jobs.nssf.org/jobs/rss/15333179/gunsmith Accokeek, Maryland, Join the Best! It takes the best to be the best. Benelli USA is looking for a talented Gunsmith with a relentless pursuit to drive Benelli USA’s desire to be the firearm of choice among dealers and consumers in our industry. We deliver best-in-class in an environment that drives accountability, leadership, integrity, and passion, all in a collaborative environment. Does this sound like you? Come join the world’s foremost firearms manufacturer that delivers products to enhance the shooting sports experience whether pursuing waterfowl, upland, big game, sporting clays or home defense our family of brands including Benelli USA, Franchi, Stoeger, Uberti and Chapuis offer something for any consumer. General Purpose:  The Gunsmith will facilitate all assigned repairs and modifications needed for firearms sent in for warranty service and repair.                                                                                               Essential Duties and Responsibilities: Ability to work independently to trouble shoot, diagnose and repair common and uncommon firearms failures and issues. Disassemble and reassemble different models of firearms. Perform function/fire test and clean to evaluate all issues with firearms sent in for repair. Coordinate with the Service Manager to determine warranty responsibility for firearm failure issues and or damage. Install all parts needed to make repairs. Operate all machinery needed to facilitate repair. Use JDE and CSM to obtain information and to list repairs done and parts used. Document work done by writing concise description of repairs. Fully clean and inspect firearm before shipping. Perform maintenance and cleaning for work area, equipment and tools. Non Essential Duties:  Perform specific and delegated duties as assigned by Management. Help to maintain the integrity and cleanliness of the Dealer Support Center beyond the designated work area to encompass all departments in the warehouse. Performance Measurements: Gunsmith must work professionally and productively showing the ability to be efficient and to utilize time appropriately. All work must be performed in accordance with established policies, standards and security procedures Good working relationships and cooperation with all managers and employees. Uphold the professional and business reputation of Benelli USA. Supervisory Responsibilities: N/A Skills Required: Ability to use a personal computer and related software applications to include Microsoft Word, Excel and Outlook. General knowledge of Benelli USA policies and procedures. High organizational skills along with a better than average eye for detail. Ability to operate all needed tools and equipment used for firearm repair and modification. Education and Experience Requirements:  College/Trade School degree preferred or minimum 2 yrs experience in a general gunsmith repair shop. Good handwriting, phone, and computer system skills are required. Must speak, read and write fluent English. General Job Requirements: Regular and satisfactory attendance is required. Work mandatory over-time, to include weekends, at the discretion of the company when needed. Work in an area that lead and chemicals are present daily. Working Conditions/Physical Job Requirements:  Benelli USA is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job. Physical Mobility: Constant mobility is required. Ability to lift 75 Lbs continually. Manual Dexterity: Ability to operate light duty and heavy duty equipment used to facilitate firearm repair and modification. Vision: A sighted person to read and fully inspect firearms and read all repair and part manuals. Speech/Hearing: Ability to communicate verbally and in writing.   Thu, 26 Aug 2021 14:28:29 -0400 https://jobs.nssf.org/jobs/rss/15358877/supply-analyst https://jobs.nssf.org/jobs/rss/15358877/supply-analyst Accokeek, Maryland, Join the Best! It takes the best to be the best. Benelli USA is looking for a talented Supply Analyst with a relentless pursuit to drive Benelli USA’s desire to be the firearm of choice among dealers and consumers in our industry. We deliver best-in-class in an environment that drives accountability, leadership, integrity, and passion, all in a collaborative environment. Does this sound like you? Come join the world’s foremost firearms manufacturer that delivers products to enhance the shooting sports experience whether pursuing waterfowl, upland, big game, sporting clays or home defense our family of brands including Benelli USA, Franchi, Stoeger, Uberti and Chapuis offer something for any consumer. General Purpose:   The Benelli USA Supply Chain team plays an important role for our organization in driving service level improvements to our customers through collaborative planning, forecasting and replenishment.  The Supply Analyst is an integral contributing member to this team’s focus on Supply Chain improvement.  The Supply Analyst is the communication link (Control Tower) between, sales, marketing, and the various factories.  The Supply Analyst is responsible for building supply plans that reflect demand plans and production constraints to ensure the right product is in the right place at the right time in the right quantities to meet customer demand.  This role requires an individual with analytical experience, attention to detail and a bias for action to improve supply planning activities and influence with best practice methods.  The Supply Analyst ensures Benelli USA has adequate supply to meet demand to achieve and maintain best-in-class service levels for all brands and achieve the highest level of fulfillment.  Essential Duties and Responsibilities – What you will be doing: From the Consensus Demand Plan, the role creates finished goods needed to support customer orders, forecasted demand & inventory stocking requirements. Collaborate with cross functional partners to ensure inventory is managed according to constraints and targets that are aligned with the business strategy. Coordinate with Marketing, Sales and partner Factories to set launch quantities and timing of new product introductions and ensure smooth product transitions. Collaborate with Sales and Marketing to ensure product availability for events and programs. Collaborate with Factory Schedulers on the tactical execution of the supply program and ensure alignment of planning parameters with the factory level constraints Develop 18-month Supply Planning Models Create and manage purchase orders Maintain critical inventory parameters for Target & Safety Stock of finished goods, while considering supply lead time, warehouse and transportation constraints. Actively interact with demand management, manufacturing, quality, warehousing & transportation to solve material issues & consumption patterns. Measure, analyze, and reports key process metrics, while monitoring adherence to key performance indicators (KPI) that are assigned to the product categories. Identify possible product shortages against inventory plans and develop action items. Marshal resources to address action items and follow up on all material shortage-related issues. Coordinate and facilitate the monthly Demand/Supply Review meetings; act as Process Owner of this meeting to ensure the process is an integral part of the planning and control process Analyze model outputs and reports for accuracy, timeliness, and pertinence. Summarize data for use in senior management and executive level meetings Challenge/improve the planning process utilizing best practices. This position requires the individual to work closely with all departments and factory partners to create efficiencies, maintain service levels and drive results in a fast paced and demanding growth environment, leveraging his/her strong analytical and interpersonal skills.  Key Skills Include: Strong analytical, problem solving, and critical thinking skills Strong communication and presentation skills Ability to communicate across multiple departments and with international manufacturing partners The ability to lead through collaboration Performance Measurements: Forecasting of inventory levels and turns Months of Stock Factory Scorecard Excess and Obsolete Inventory Supervisory Responsibilities: NA Skills Required: Working knowledge of data analysis and forecasting tools and ability to develop actionable insights from data Excellent mathematical and analytical skills Excel skills must be exceptional To be successful, an agile mindset and instincts to move fast coupled with the ability to track and deliver on many priorities simultaneously is needed. Outstanding interpersonal, influencing and facilitation skills with the ability to work both cross-functionally and cross-culturally, specifically building positive relationships between key players and immediate team. Data and results driven Ability to objectively consider alternatives and quickly implement appropriate actions to address root cause issues Strong knowledge of continuous process improvement and principles Education and Experience Requirements:  Bachelor’s degree with an emphasis in logistics and supply chain management, data analytics or related field; or equivalent combination of education and experience 3+ years of dynamic and successful Supply Chain experience with strong and sustained performance, preferably in supply planning, inventory, or order management Must be proficient with Microsoft Office Suite with advanced experience using Excel and/ or other visualization tools Must be proficient with ERP planning and tools. Experience with international manufacturer and/or vendors is preferred. General Job Requirements: Capable to perform well in diverse working environments. Ability to work flexible hours and weekends as required. Must be able to travel. Working Conditions/Physical Job Requirements: Benelli USA is committed to working with its employee to reasonable accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision: A sighted person to operate a firearm and read and interpret marketing/financial data 2. Speech/Hearing: Ability to communicate verbally and in writing with staff, members, and vendors. Manual Dexterity: Ability to operate a firearm and standard office equipment. Physical Mobility: Mobility required.  Ability to participate in hunting/shooting activities and lift to 50 lbs. Tue, 31 Aug 2021 11:25:20 -0400 https://jobs.nssf.org/jobs/rss/15381068/marketing-specialist-business-development https://jobs.nssf.org/jobs/rss/15381068/marketing-specialist-business-development West Bend, Wisconsin, Delta Defense is looking for an experienced Marketing Specialist for Business Development to join our rapidly growing company in West Bend, WI.  This position represents and promotes the company’s core values, mission, and believes that our products should be in the hands of those that want to responsibly protect with a firearm. Position Summary:  The Marketing Specialist for Business Development's main purpose is to act as the client’s liaison and work with internal departments to ensure that clients and USCCA’s needs are understood and satisfied. They may assist with making B2B sales, executing all negotiated deliverables, handling client complaints, collecting and analyzing data, and improving the overall partnership experience. The Marketing Specialist for Business Development brings expertise in project management, offering road-maps, and go-to-market tactics with strong experience and performance records. Manages a portfolio of high traffic producing accounts to achieve leads, sales, and profit goals by selling the USCCA offering through partner channels.  Relies on extensive experience and judgment to plan and accomplish goals internally and externally. Influences the work of other teams to accomplish negotiated offerings. Duties/Responsibilities: Create action planning project management timelines and prioritizing documents for the partnership account. Drives the deliverable goals of short-medium-long term objectives through short-medium-long term tactics internally and externally; Establishes and maintains on-going customer and strategic business relationships; Be the day to day internal subject-matter expert on the segment(s) and partnerships, including market requirements, applicable regulations, industry trends, competitors, and market conditions; Drive, liaise, and partner with content creation team relating to end user-specific content. (e.g. SEO, social media, white papers, PR, videos, sales copy, events/conferences/seminars, briefings, product demos, etc.)  Develop and maintain strong relationships with internal cross-functional departments, internal customers to include; business development team members, marketing, member services, IT, finance and HR colleagues, etc. Ability to build solid relationships through phone, email and video calls with partners (internal and external). Create top partner lists that we want to do business with and manage opportunities. Manage business development scorecard. Project manage business development partnership opportunities. Have the ability to manage ideas into marketing strategies without the constant guidance of team leaders. Skills/Abilities and Education Requirements:  High School Degree or equivalent required Bachelor’s  degree in Marketing or related field preferred 2-4 years of cumulative experience in account management in marketing, sales, or business development environments is preferred, but not required. Entrepreneurial-minded professional with strong commercial and interpersonal leadership skills; Strong analytical and problem-solving skills; ability to draw conclusions and make solid recommendations; Proven business acumen and ability to capitalize on customer and market findings; Excellent communication skills to present, inform, and persuade internal channels or external partnership customers; Outstanding interpersonal communication skills, both written and oral. Strong organizational skills are a must. Understanding of Internet marketing preferred. Strong understanding of the Delta Defense, LLC product suite. Computer literate and proficient in software and internet functions. High level of professionalism and confidentiality. Proven ability to communicate and work effectively with a diverse range of people at all levels and functions of the organization;  Advanced skills in composition, spreadsheets, and presentations. Demonstrates the Core Values of Delta Defense LLC Fri, 03 Sep 2021 11:46:59 -0400 https://jobs.nssf.org/jobs/rss/15286239/senior-pricing-analyst https://jobs.nssf.org/jobs/rss/15286239/senior-pricing-analyst Grinnell, Iowa, Adventure Summary Pricing analyst will help 2A determine competitive pricing strategies to gain market share and achieve revenue goals. They analyze data from multiple sources, develop complex pricing models, and collaborate with sales, marketing and merchandising teams to develop category margin strategies. What You Will Do Main Duties & Responsibilities: Serves as the go-to executor on price list updates and cost/price uploads Works closely with Category/Product Mgr Teams to understand and execute margin goals by category Occasionally works with factory contacts to uncover errors and fix pricing issues Serves as a liaison between buying and planning team to assist in AP discrepancies Executes pricing strategies developed by merchandising teams Communicates with across departments to gain insight on pricing goals Review margin reports daily to ensure pricing and margin accuracy Assists in the new product setup to ensure all pricing flows into system accurately Starts to identify opportunity and trends for category margin improvement Starts to understand competitive landscape for both wholesale and direct channels Communicates with category management team to identify possible margin threats and opportunities Has the ability to start making strategic pricing decisions without direct supervision Has developed or is developing strategic relationships with our Tier 1 and Tier 2 factory contacts Leadership looks to this position for pricing concerns and opportunities Pricing/Margin ideas are being developed to present to category team for suggestions Has immense knowledge of pricing/margin landscape within all 2A channels Can navigate most complex category strategies with little or limited direction Can quantify margin growth/improvement and present to entire organization in a sound and consistent manner Merchandising team looks to this position for help in achieving category level goals Uncovers and executes pricing strategies to improve/maintain category level metrics along with 2A initiatives Strategic factory partners look to this person for pricing insights on where and how their products fit into our industry and price channel     What You Will Need Education and Experience High school diploma, GED, or equivalent required Ten plus years of relevant experience or equivalent education (BA/BS degree and 7 years of relevant experience) BA/BS degree preferred, but not required     Leadership Competencies Customer Focus (L3) Creativity and Innovation (L3) Teamwork and Collaboration (L3) Communication and Interpersonal Effectiveness (L3) Drive for Results (L3)   Physical Demands Sedentary work.  Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.   Physical Hazards – Health and Safety Concerns General office environments Ergonomics     Where You’ll Be Located Grinnell, Iowa   Live Your Adventure! Brownells is a subsidiary of 2nd Adventure Group. At 2nd Adventure Group, our mission is to provide a platform to connect people with their passions. Our brands are aligned to empower people to be inspired, educated, and outfitted for a lifetime of enjoying and sharing the spirit of adventure. Our sister companies include: Crow Shooting Supply, Sinclair International, AR15.com, W.L. Baumler Co. and Big Springs Range Complex.   DISCLAIMER:  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In addition, the employer may consider whether the individual applying for or holding the position is qualified. There are two steps involved in this determination. The first concerns whether the applicant or current employee satisfies the prerequisites for the position. The second step involves whether or not the person can perform the essential functions with or without reasonable accommodation.   Brownells, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, creed, color, religion, national origin, physical or mental disability, protected veteran status, age, genetic information, marital status, pregnancy, sexual orientation, gender identity or any other characteristic or status protected by law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@brownells.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the EEO is the Law Poster and Pay Transparency Statement.  Tue, 17 Aug 2021 16:33:36 -0400 https://jobs.nssf.org/jobs/rss/15399509/winchester-marketing-services-associate https://jobs.nssf.org/jobs/rss/15399509/winchester-marketing-services-associate East Alton, Illinois, Olin Winchester, LLC (“Winchester”), a division of Olin Corporation, is actively searching for a Marketing Services Associate, located in its East Alton, Illinois office. Winchester's principal manufacturing facilities produce and distribute ammunition to hunters and shooting sports enthusiasts, as well as products made specifically for its law enforcement, military and industrial customers.  This role will process Winchester product service inquiries with customers and trade partners for ammunition non-conformances. This position will be responsible for monitoring and processing of online product support inquiries and will have extensive communication with customers in all trade channels. This position will report to the Product Manager. The ideal candidate will have a degree in business or communications and experience with product/customer service with a consumer package goods company. An individual that has general knowledge of hunting and/or shooting sports as well as ammunition product knowledge would be a plus. General Description of Basic Functions and Responsibilities (Not all inclusive)   Process Winchester product service inquiries with consumers and trade partners for ammunition non-conformances. Daily monitoring & processing of online product support inquiries. Issue standard or customized letters to customer complaints or inquires. Determine appropriate actions for customer relations credit when nonconforming products are returned. Coordinate implementation of product returns as required, both domestic and international. Coordinate implementation of product recalls as required. Extensive communication with customers in all trade channels. Represent company at various industry events as required. Provides weekly/monthly reports as required. Assist/Cross-train as required to support Product Management, Consumer Marketing, Retail Marketing and Marketing Research departments. Position Requirements (Not all inclusive)   Bachelor degree required; Business or communications preferred. Preference will be given to candidates with product/customer service experience with a consumer package goods company. Must be proficient with MS Word, Excel, and Access; SAP skills preferred. Individual must be a highly motivated self-starter who can thrive in a team-oriented environment. Strong interpersonal skills with the ability to effectively interact with internal/external customers exercising extreme diplomacy. Superior organizational, prioritization, written and oral communication skills required. Detailed individual with high degree of accuracy and the ability to work under pressure. Ability to multi-task and meet deadlines in a fast-paced environment. Must be able to manage critical records and identify ways to streamline processes. Willingness to accept new challenges and tasks as requested. Product knowledge preferred. Some travel required. “Olin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.” Wed, 08 Sep 2021 11:15:15 -0400 https://jobs.nssf.org/jobs/rss/15381072/field-training-specialist-firearms-training-division-mid-atlantic-and-texas https://jobs.nssf.org/jobs/rss/15381072/field-training-specialist-firearms-training-division-mid-atlantic-and-texas Nationwide, *HIRING FOR THE HOUSTON AREA AND MID ATLANTIC (OHIO, VIRGINIA AND WEST VIRGINIA) Position Summary:  This role will be responsible for improving and building successful training operations within Official Partners (OP) and Independent Instructors founded in USCCA curriculum and training programs. The Field Training Specialist (FTS) will guide them in the various ways that they can leverage the USCCA Curriculums and Training Programs to grow their business. The FTS will report to and take direction from the Training Division and will also partner with the District Sales Manager (DSM) and Account Executives (AE) within their district to prioritize and execute all business needs relating to training. Duties/Responsibilities: Help business partners to fully understand the features and benefits of USCCA curricula and training programs. Share training business best practices. Oversee certification of business partners in USCCA curricula. Understand and be able to instruct others in the use of the USCCA Training site and other digital tools that become available. Support partners as needed during the change management process. Advise and guide business partners as it relates to the execution of USCCA training programs. Offer continuing education opportunities for partner instructors. Follow Programs of Instruction and Lesson Plans for appropriate and applicable curricula. Follow and instruct others in USCCA Training SOPs. Provide timely after-action reviews to USCCA Training Division. Complete comprehensive evaluations of candidates for instructor certification and/or training counselor certification. Maintain a healthy working relationship with business partners, Account Executives and fellow TC’s/CI’s. Represent the USCCA Training Program in a professional manner. Meet and exceed the Instructor Code of Conduct. Support the USCCA Training Tour as needed. Attend and support company events as needed. Other duties as assigned.  Skills/Abilities and Education Requirements: CCHDF - USCCA Training Counselor Certified Understand and be able to clearly communicate USCCA Training Division policies and standard operating procedures. Exceptional written and oral communication skills. Excellent interpersonal skills with the ability to communicate effectively with other departments, outside business partners, and associates of all levels. The ability to earn trust and influence people. Strong analytical, organizational, and time management skills. Demonstrated ability to be self-motivated, self-directed, and work independently. Confident, competitive, and dependable. Computer literate and proficient in software and internet functions. High attention to detail. Self-motivated, self-directed, and the ability to work independently. Recommend policies, practices, and procedures that have a significant impact on the organization. Ability to manage multiple projects and work assignments. High level of professionalism and confidentiality. Must be able to work a flexible schedule. Frequent travel is required Must possess a valid Drivers License. Must possess a valid and current Concealed Carry License. 3-5 years of experience as a defensive firearms instructor. Minimum of 5 years experience owning/operating a training business within the firearms or self-defense industry. Demonstrates the Core Values of Delta Defense, LLC Physical Demands and Working Environment: Work is performed in classrooms and on shooting ranges (indoor and outdoor). Standing for long periods of time is required. Work includes exposure to extreme noise of firearms and requires the use of hearing protection. Must possess mobility, vision, hearing, and dexterity levels appropriate to the duties performed as a firearms instructor. Work may require walking, kneeling, crouching, lying, twisting, grasping, lifting, and carrying items weighing 50 pounds or less. Work may require driving long distances and traveling by air. The work environment characteristics described here are representative of those an instructor encounters while performing the essential functions of a firearms instructor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee normally works under typical classroom and shooting range conditions. Fri, 03 Sep 2021 11:49:57 -0400 https://jobs.nssf.org/jobs/rss/15381049/customer-service-supervisor-digital-weekend-shift https://jobs.nssf.org/jobs/rss/15381049/customer-service-supervisor-digital-weekend-shift Nationwide ,, Are you ready for a career you can BELIEVE in? Do you support the natural-born right to armed self-defense? Do you thrive in a warm, positive environment? Are you friendly and enjoy talking to and helping people? Are you naturally efficient? Are you able to juggle multiple tasks while maintaining high standards for accuracy and follow through Do you take pride in your organizational skills? Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? Then you may be ready to join one of the best customer service teams in America!  Help us inspire loyalty and create more responsible gun owners by providing exceptional service and an engaging and genuine experience for our customers.   Worried about training? Don’t be! We provide a comprehensive, 8 week, PAID training so you will be knowledgeable and confident when engaging with our members.  Training includes New Employee Orientation, product training, systems training, service and sales training, as well as training for earning your Property and Casualty Licenses. Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest growing companies in America and a favorite workplace in southeast Wisconsin. Inc. 5000 Fastest Growing Private Companies List 9 years in a row Top Workplace USA in 2021 Milwaukee Journal Sentinel Top Workplace 6 years in a row Milwaukee Business Journal Best Place to Work 5 years in a row We are a fun, fast-paced and rewarding place to work and grow! Customer Service Digital Supervisors are responsible for the coaching and development of the Digital Advisors, in our call center, as well as all personnel and administrative responsibilities that stem from their team. The Digital Supervisor must be more than just a people manager but a professional/personal coach and leader as well.  The individual must inspire, cheerlead, mentor and be a daily source of energy. Additionally, the Digital Supervisor must be aware of all happenings within the company that would affect the Digital Team and communicate them effectively.  This will require good rapport and communication with other departments as well.  These relationships must be developed and maintained.  This will promote interdepartmental growth and be an example of continuity to the Digital Team. The Digital Supervisor is responsible for the execution of any strategies or actions necessary to maintain and exceed member loyalty and for gathering department input and implementing initiatives.  Additional responsibilities include general operational support to the U.S. Concealed Carry Association members and prospects, projects assigned by manager or any other departments that align with the supervisors role and responsibilities. Duties/Responsibilities: Responsible for the upholding and encouraging ambassadors to act within the Customer Engagement Purpose: “We inspire LOYALTY through exceptional SERVICE and ENGAGING experiences built on trust”. Coaches and trains the CE Digital Team members effectively, encouraging and helping to facilitate their growth and development.   Drive a culture of Loyalty through all digital care interactions. Handle escalated customer contacts. Develop policy, guidelines, processes, and procedures for all modes of contact on digital platforms. Ensure effective cross-functional/cross-departmental communications for all of the CW Digital Team needs as well as cross-functional requests from other departments. Responsible for the KPIs and performance of CE Digital teams. Analyze employee metrics and utilize data to not only find coaching opportunities but also performance improvement. Responsible for live management of the floor to attain service levels (SL). Assist IT in the optimization of current platforms through feedback gained from advisors. Skills/Abilities and Education Requirements:  Excellent written and verbal communication skills. Computer literacy, understanding of CRM software, advanced internet functions and the ability to teach and troubleshoot these functions for the Digital Team Members. Ability to identify and resolve problems quickly. Excellent task management skills. Required ability to lead and direct others in alignment with Delta Core Values. Excellent critical thinking skills Ability to work independently and collaboratively to meet deadlines. Background in Customer Service and/or Sales desired. Background in Sales/Customer Service Coaching desired. Demonstrates the Core Values of Delta Defense, LLC. Fri, 03 Sep 2021 11:38:53 -0400 https://jobs.nssf.org/jobs/rss/15381056/member-retention-supervisor https://jobs.nssf.org/jobs/rss/15381056/member-retention-supervisor Nationwide ,, * This position can be based from our West Bend, WI HQ - or remote for the right candidate. * Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest-growing companies in America and a favorite workplace in SE Wisconsin. Named on Inc. 5000 Fastest-Growing Private Companies List 10 years in a row Milwaukee Journal Sentinel Top Workplace 6 years in a row Milwaukee Business Journal Best Place to Work 6 years in a row The Retention Supervisor will be a positive leader and role model for our Retention team.  This individual must lead by example, get into the trenches and take customer calls when needed.  They will communicate the level of care necessary to provide an unprecedented experience for our prospects and members and will show/gain respect from the teams.   The Retention Supervisor must be more than just a people manager but a professional/personal coach and leader as well.  The individual must inspire, mentor and be a daily source of energy. Additionally, the Retention Supervisor must be aware of all happenings within the company that would affect their team and communicate that effectively.  This will require good rapport and communication with other departments as well.  These relationships must be developed and maintained.  This will promote interdepartmental growth and be an example of continuity to the sales team. The Retention Supervisor is responsible for the execution of any strategies or actions necessary to maintain and exceed member satisfaction and for gathering department input and implementing initiatives.  Also for general operational support to Delta Defense LLC/USCCA members and prospects. Duties/Responsibilities: Tactical Daily individualized coaching sessions with sales advisors Real-time workforce management - scheduling lunches  Taking active calls if needed - leading by example Work the floor/group chat answering advisor questions when presented Managing UKG Time Maintain accountability for team’s follow-ups Guide compliance to policies and procedures for the team. Strategic Creating strong advisors Establishing coaching and retention programs that are tailored for advisor improvement and maximizing business results Work with manager and Sales team to draw up new ideas/plans/tests Be a go-to on the floor for all sales agents, take escalated calls, help close calls by real-time coaching Support/Improve morale of team through gamification and rewards Looking to develop, mentor and lead up and coming Team Leads Skills/Abilities and Education Requirements:  High School diploma or equivalent Excellent written and verbal communication skills. Ability to identify and resolve problems quickly with available resources and balance priority of multiple issues. Firearms and self defense knowledge and training is highly preferred. Background in Customer Service and people building is required. Embraces change and is flexible and responsive to the needs of the business and team.  Fri, 03 Sep 2021 11:41:57 -0400