https://jobs.nssf.org Latest Firearms Industry Jobs Jobs Sat, 11 Sep 2021 01:57:47 Z https://jobs.nssf.org/jobs/rss/15381041/customer-service-representative-phones-various-shifts-remote-optional https://jobs.nssf.org/jobs/rss/15381041/customer-service-representative-phones-various-shifts-remote-optional Nationwide, Are you ready for a career you can BELIEVE in? Do you support the natural-born right to armed self-defense? Do you thrive in a warm, positive environment? Are you friendly and enjoy talking to and helping people? Are you naturally efficient? Are you able to juggle multiple tasks while maintaining high standards for accuracy and follow through Do you take pride in your organizational skills? Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? Then you may be ready to join one of the best customer service teams in America!  Help us inspire loyalty and create more responsible gun owners by providing exceptional service and an engaging and genuine experience for our customers. We aren’t just a customer service team; we build relationships and make sure our members know they are part of our family.  80% of your day will be spent communicating with USCCA members over the phone.    Worried about training? Don’t be! We provide a comprehensive, 8 week, PAID training so you will be knowledgeable and confident when engaging with our members.  Training includes New Employee Orientation, product training, systems training, service and sales training, as well as training for earning your Property and Casualty Licenses. Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest growing companies in America and a favorite workplace in southeast Wisconsin. Inc. 5000 Fastest Growing Private Companies List 10 years in a row Top Workplace USA in 2021 Milwaukee Journal Sentinel Top Workplace 6 years in a row Milwaukee Business Journal Best Place to Work 5 years in a row We are a fun, fast-paced and rewarding place to work and grow! Position Summary Customer Service Advisors provide a world-class experience for our members who reach us by phone.  We engage, inform and assist our members with all of their membership needs.  This may include updating their account information, assisting them with the purchase of a new t-shirt or talking about the latest issue of Concealed Carry Magazine!   Duties/ Responsibilities: Handle and resolve customer issues Have awesome, engaging conversations  Sell our amazing products and services Be clear, confident and concise on the phone  Deepen and retain member relationships through needs assessment Empathize with members and ask probing questions Provide offers, solutions and information to match the customer needs Save customers who are thinking about leaving us Follow up with our customers when promised Collaborate with with your team members to help one another learn and grow Maintain up-to-date knowledge about product information and promotions Provide excellent service and ensure customer satisfaction Maintain alignment with Core Values and Mission of the USCCA in all interactions Benefits At Delta Defense, LLC our employees enjoy one of the best benefits packages in the business, including comprehensive medical, dental, and vision plans, 401k match, access to a life coach, an annual stipend for self-defense purchases, a flexible casual dress environment, remote work options and a complimentary USCCA Membership. Compensation Starting hourly wage is $18.00 per hour, with additional shift premiums $0.50 - $3.00 for weekend,  evening or third shifts.   Advisors are also eligible for annual company bonuses. ***PLEASE WATCH YOUR EMAIL FOR NEXT STEPS AFTER SUBMITTING YOUR APPLICATION. YOU WILL BE ASKED TO TAKE AN ONLINE ASSESSMENT TO PROCEED IN THE HIRING PROCESS. WE LOOK FORWARD TO YOUR APPLICATION.*** Skills/ Abilities and Education Requirements: A strong belief in the Second Amendment Firearms and self-defense knowledge is preferred but not necessary Desire to “WOW” customers daily A “Find Needs/Fill Needs” orientation to customer interactions Excellent organizational and time management skills Computer savvy-ness, including the ability to learn new things quickly Relentless follow-through and ability to prioritize multiple tasks Ability to identify and resolve problems Strong interpersonal skills and ability to quickly establish rapport with people An empathetic approach to every conversation Hunger to exceed expectations  Have real conversations with customers; we don’t use scripts Excellent interpersonal, verbal, and written communication skills Energized by a variety of tasks and duties  Associate degree or higher preferred Willingness to have fun with an awesome team.  Might want to bring a Nerf gun! Demonstrate the Core Values of Delta Defense, LLC   Fri, 03 Sep 2021 11:36:09 -0400 https://jobs.nssf.org/jobs/rss/15394776/customer-service-representative-digital-various-shifts-remote-optional https://jobs.nssf.org/jobs/rss/15394776/customer-service-representative-digital-various-shifts-remote-optional Nationwide,, * This position can be based from our West Bend, WI HQ - or remote for the right candidate. * Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest-growing companies in America and a favorite workplace in SE Wisconsin. Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row #1 Milwaukee Journal Sentinel Top Workplace 5 years in a row #1 Milwaukee Business Journal Best Place to Work 5 years in a row We are a fun, fast-paced and rewarding place to work and grow! We hire rockstars, and help them rock even harder!  Do you thrive in an organization that values your ability to build relationships in a fast paced environment? Are you at your best with there is clear direction, people to influence or assist, and plenty of work to be done? Would you describe yourself as fun loving and flexible? Then this job is the perfect fit fo you!! Position Summary:  Customer Engagement Digital Advisors on our Digital Team provide world-class customer service via all written outlets including email, chat, SMS and social media direct contact such as PMs and DMs. These positions are responsible for interacting through all platforms utilized by Delta Defense to engage, educate and provide an unprecedented experience for all who interact through our social outlets, thereby assisting in the growth of the Delta Defense’s reach in the digital world. * Hours vary: Monday-Friday 2nd shift 3 days 1:30PM-10:00 PM and 2 days 2:30PM - 11:00 PM CST;  Weekend 1st shift Friday-Monday 6:00AM-6:30PM CST (varying hours); Weekend 2nd shift Friday-Monday 12:30PM - 11:00PM CST * Duties/Responsibilities: Respond to emails, chats, SMS and all reasonable social media interactions  Respond to customer inquiries with knowledgeable, well thought out answers Operate with a “Find needs, fill needs” mentality Handle and resolve customer issues with empathy and attention to detail Follow up with our customers as needed to ensure the best possible service Maintain alignment with Core Values and Mission of the USCCA in all interactions Skills/ Abilities and Education Requirements A strong belief in the Second Amendment Firearms and self-defense knowledge is preferred but not necessary Desire to “WOW” customers daily through a “Find Needs/Fill Needs” approach No fear of rejection  A Passion for written communication and meeting customer needs Strong interpersonal skills and ability to quickly establish rapport with people An empathetic approach to every conversation Have real conversations with customers; we don’t use scripts Excellent interpersonal, verbal, and written communication skills Computer savvy-ness, including the ability to learn new things quickly Relentless follow-through and ability to prioritize multiple tasks (if this isn’t your strength, we will help you make it a strength) Ability to identify and resolve problems Hunger to exceed expectations  Energized by a fast-paced environment  Associate degree or higher preferred Willingness to have fun with an awesome team.  Might want to bring a Nerf gun! Demonstrate the Core Values of Delta Defense, LLC Benefits At Delta Defense, LLC our employees enjoy one of the best benefits packages in the business, including comprehensive medical, dental, and vision plans, 401k match, access to a life coach, an annual stipend for self-defense purchases, a flexible casual dress environment, remote work options and a complimentary USCCA Membership. Compensation Starting hourly wage is $18.00 per hour, with additional shift premiums $0.50 - $1.00 for weekend or evening shifts. Advisors are also eligible for annual company bonuses. ***PLEASE WATCH YOUR EMAIL FOR NEXT STEPS AFTER SUBMITTING YOUR APPLICATION. YOU WILL BE ASKED TO TAKE AN ONLINE ASSESSMENT TO PROCEED IN THE HIRING PROCESS. WE LOOK FORWARD TO YOUR APPLICATION.*** Benefits At Delta Defense our employees enjoy one of the best benefits packages in the business, including a flexible casual dress environment, comprehensive medical, dental and vision plans, 401k match, access to a life coach, an annual stipend for self defense purchases and a complimentary USCC Starting hourly wage is $18.00 per hour, with additional shift premiums for weekend or evening shifts   Advisors are also eligible for annual company bonuses.  We offer a robust benefit package. Tue, 07 Sep 2021 09:30:56 -0400 https://jobs.nssf.org/jobs/rss/15381049/customer-service-supervisor-digital-weekend-shift https://jobs.nssf.org/jobs/rss/15381049/customer-service-supervisor-digital-weekend-shift Nationwide ,, Are you ready for a career you can BELIEVE in? Do you support the natural-born right to armed self-defense? Do you thrive in a warm, positive environment? Are you friendly and enjoy talking to and helping people? Are you naturally efficient? Are you able to juggle multiple tasks while maintaining high standards for accuracy and follow through Do you take pride in your organizational skills? Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? Then you may be ready to join one of the best customer service teams in America!  Help us inspire loyalty and create more responsible gun owners by providing exceptional service and an engaging and genuine experience for our customers.   Worried about training? Don’t be! We provide a comprehensive, 8 week, PAID training so you will be knowledgeable and confident when engaging with our members.  Training includes New Employee Orientation, product training, systems training, service and sales training, as well as training for earning your Property and Casualty Licenses. Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest growing companies in America and a favorite workplace in southeast Wisconsin. Inc. 5000 Fastest Growing Private Companies List 9 years in a row Top Workplace USA in 2021 Milwaukee Journal Sentinel Top Workplace 6 years in a row Milwaukee Business Journal Best Place to Work 5 years in a row We are a fun, fast-paced and rewarding place to work and grow! Customer Service Digital Supervisors are responsible for the coaching and development of the Digital Advisors, in our call center, as well as all personnel and administrative responsibilities that stem from their team. The Digital Supervisor must be more than just a people manager but a professional/personal coach and leader as well.  The individual must inspire, cheerlead, mentor and be a daily source of energy. Additionally, the Digital Supervisor must be aware of all happenings within the company that would affect the Digital Team and communicate them effectively.  This will require good rapport and communication with other departments as well.  These relationships must be developed and maintained.  This will promote interdepartmental growth and be an example of continuity to the Digital Team. The Digital Supervisor is responsible for the execution of any strategies or actions necessary to maintain and exceed member loyalty and for gathering department input and implementing initiatives.  Additional responsibilities include general operational support to the U.S. Concealed Carry Association members and prospects, projects assigned by manager or any other departments that align with the supervisors role and responsibilities. Duties/Responsibilities: Responsible for the upholding and encouraging ambassadors to act within the Customer Engagement Purpose: “We inspire LOYALTY through exceptional SERVICE and ENGAGING experiences built on trust”. Coaches and trains the CE Digital Team members effectively, encouraging and helping to facilitate their growth and development.   Drive a culture of Loyalty through all digital care interactions. Handle escalated customer contacts. Develop policy, guidelines, processes, and procedures for all modes of contact on digital platforms. Ensure effective cross-functional/cross-departmental communications for all of the CW Digital Team needs as well as cross-functional requests from other departments. Responsible for the KPIs and performance of CE Digital teams. Analyze employee metrics and utilize data to not only find coaching opportunities but also performance improvement. Responsible for live management of the floor to attain service levels (SL). Assist IT in the optimization of current platforms through feedback gained from advisors. Skills/Abilities and Education Requirements:  Excellent written and verbal communication skills. Computer literacy, understanding of CRM software, advanced internet functions and the ability to teach and troubleshoot these functions for the Digital Team Members. Ability to identify and resolve problems quickly. Excellent task management skills. Required ability to lead and direct others in alignment with Delta Core Values. Excellent critical thinking skills Ability to work independently and collaboratively to meet deadlines. Background in Customer Service and/or Sales desired. Background in Sales/Customer Service Coaching desired. Demonstrates the Core Values of Delta Defense, LLC. Fri, 03 Sep 2021 11:38:53 -0400 https://jobs.nssf.org/jobs/rss/15381461/customer-relationship-manager https://jobs.nssf.org/jobs/rss/15381461/customer-relationship-manager Washington, Customer Relationship Manager Position Overview Davidson’s is an innovative leader in firearms distribution recognized for its excellence in creative marketing, technology, and world-class customer service. Davidson’s is currently seeking a passionate, shooting and hunting enthusiasts with outside sales and/or merchandising experience to serve as our Customer Relationship Manager in the Northwest Region (Northern California, Nevada, Oregon, Idaho, Wyoming, Washington, and Montana). Customer Relationship Managers are responsible for cultivating and maintaining profitable relationships and maximizing sales potential with existing customers on behalf of Davidson’s as well as prospecting for new accounts. The Customer Relationship Managers are the external representatives and true brand ambassadors for Davidson’s; conveying expertise and a passion for service towards our current and prospective customers with a sense of tact, sensitivity, and professionalism while influencing the overall satisfaction of our customers as well as their own prosperity and growth. Customer Relationship Manager Responsibilities include Being the face of Davidson’s brand by marketing products and services to current and prospective customers Promoting the capabilities and benefits of the Davidson’s GuaranteeD program and the Gallery of Guns website Communicating effectively with the sales management team; informing and updating the team regularly to guarantee that sales and client objectives are being met Developing an intimate knowledge of the active dealer base within the territory beyond just the top accounts by providing prospecting reports, account development strategies, and sales estimates on potential business growth opportunities Providing technical support to our website customers Prospecting and establishing new business through effective reporting and feedback The ideal Customer Relationship Manager candidate would possess 4+ years of related business-to-business sales and/or merchandising experience A firm knowledge of the firearms industry, firearms, ammunition, and related accessories Experience with Customer Relationship Management software systems A college degree Strong verbal and written communications skills The ability to be a self-starter and problem solver Proficiency with PCs, tablets, and Microsoft Office (e.g. Word, Excel, etc.) Customer Relationship Manager Position Requirements The ability to travel throughout the territory up to 90% of the time Candidates must reside within the Vancouver, Washington area Must possess a valid state motor vehicle operator license and a clean driving record Customer Relationship Manager Benefits     Davidson’s offers a generous benefits compensation package including a starting base salary of $75k p/year , PLUS a quarterly bonus potential in addition to FREE Medical, Dental, Life insurance, and family Telemedicine benefits for our employees. Additional voluntary benefits include family Medical, Dental, and Vision coverages as well as supplemental life insurance, flexible spending accounts, short-term/ long-term disability plans, cash benefit supplemental insurance plans, and a 401(k) with an UNLIMITED 25% match! About Davidson’s Founded in 1932, Davidson’s has grown into one of the nation’s top firearms wholesalers. Headquartered in Prescott, Arizona we proudly distribute over 80 brands of firearms to dealers nationwide. Davidson’s “GuaranteeD Lifetime Replacement Program” and its consumer website GalleryofGuns.com are two of Davidson’s unique services designed to help promote the business of our dealers. Our vision is to be a firearms distribution company that creates, develops, and nurtures strong customer, employee, vendor, and industry relationships, while always conducting ourselves honorably as we excel in the performance of our jobs and the fulfillment of our corporate social responsibilities. To apply for this position, please reply to this ad with your cover letter and resume, cover letters & resumes may also be emailed to us at hr@davidsonsinc.com. Applicants must be at least 21 years of age. All offers of employment are conditional based on the candidate’s ability to successfully pass a background check and pre-employment drug screening. To learn more about career opportunities at Davidson’s, click on the EMPLOYMENT link on GalleryofGuns.com Customer Relationship Manager Position Requirements The ability to travel throughout the territory up to 90% of the time Candidates must reside within the Vancouver, Washington area Must possess a valid state motor vehicle operator license and a clean driving record Thu, 09 Sep 2021 12:10:36 -0400 https://jobs.nssf.org/jobs/rss/15268456/remote-sales-account-executives https://jobs.nssf.org/jobs/rss/15268456/remote-sales-account-executives Nationwide, Davidson’s is an innovative leader in firearms distribution recognized for its excellence in creative marketing, technology, and world-class customer service. Davidson’s is currently seeking dynamic individuals to join our Remote Sales Team. DAVIDSON’S IS EXPANDING! Davidson’s is pleased to announce that the company is creating several new remote, regional sales positions across the country. This sales growth initiative will enhance and further expand the reach of our call centers, offering the same exceptional customer service to dealers for which Davidson’s is widely known. Remote Sales Account Executive Position Overview Our Remote Sales Account Executives are responsible for establishing and growing relationships with our customers all across the country through outbound phone, email, sms, and online orders. New Remote Sales Account Executives will receive a comprehensive 3+ week paid training and indoctrination program providing you with all of the tools you will need to succeed. If you have a strong desire to grow with a company who rewards intensity, integrity, results, and offers an unmatched career opportunity, then apply with us today. Ideal Remote Sales Account Executive Candidate Would Possess Prior sale experience with a firearms distributor is a MUST A strong work ethic Proven sales experience A responsive, action oriented, and customer obsessed drive for success A proactive, upbeat, and positive attitude Flexibility, creativity, and strategic thinking The capability to demonstrate strong prioritization and organizational skills An aptitude for verbal and written communications Firm computer skills, including Microsoft Office Remote Sales Account Executive Pay and Benefits     Davidson’s offers a generous benefits compensation package including a minimum wage guarantee your first year including monthly bonus and incentive plans. Remote Sales Account Executives are eligible for various sales incentive programs including CASH AWARDS and PRIZES , in addition to FREE Medical Insurance, Dental Insurance, Family Telemedicine access, and Life Insurance benefits. Our additional voluntary benefits include family Medical, Dental, and Vision coverages as well as supplemental Life Insurance, Flexible Spending Accounts, Short-term/ Long-term Disability plans, and a 401(k) with an UNLIMITED 25% match!  Here’s your chance to stop having a job and start having a career! About Davidson’s Founded in 1932, Davidson’s has grown into one of the nation’s top firearms wholesalers. Headquartered in Prescott, Arizona we proudly distribute over 90 brands of firearms to dealers nationwide. Davidson’s “GuaranteeD Lifetime Replacement Program” and its consumer website GalleryofGuns.com are two of Davidson’s unique services designed to help promote the business of our dealers. Our vision is to be a firearms distribution company that creates, develops, and nurtures strong customer, employee, vendor, and industry relationships, while always conducting ourselves honorably as we excel in the performance of our jobs and the fulfillment of our corporate social responsibilities. To apply for this position, please reply to this ad with your cover letter and resume via email to hr@davidsonsinc.com. To learn more about career opportunities at Davidson’s, click on the EMPLOYMENT link on GalleryofGuns.com Prior sale experience with a firearms distributor is a MUST Fri, 13 Aug 2021 18:09:24 -0400 https://jobs.nssf.org/jobs/rss/15366564/sales-representative https://jobs.nssf.org/jobs/rss/15366564/sales-representative Wyoming, Stag Arms has specialized in the development of AR15 rifles since it was first founded in 2003. The company aims to provide all shooters with a superior quality rifle at competitive price points, while driving home lifetime value with a Lifetime Transferable Warranty and Infinite Shot Barrel Guarantee. While pioneering the first left-handed Modern Sporting Rifle, the Stag Arms Team is constantly pushing the boundaries of product development for both right and left-handed consumers. The creation of innovative products that are accessible to all shooters being the main target. Each and every part that is assembled into Stag rifles are 100% American made, which is why we remain confident that we are producing a quality product. Stag Arms’ goal remains the same; to make sure there is no weak side for our customers and continuing to be a top tier firearms producer. “Great rifles are made in America; the best rifles are made here” As a Stag Arms Sales Representative, you will spend time developing strategic relationships with customers to build and cultivate our customer base. You will be the main point of contact for your customers; consistently keeping in contact to present new and additional products and services. A Stag Arms Sales Representative is responsible for revenue growth and is expected to increase customer satisfaction and loyalty. You are accountable to meet and exceed your established sales goals for your designated territory. You are responsible for managing the sales of products and equipment to current and future customers as well as reporting your sales leads. REQUIREMENTS: Excellent communication skills – both verbal and written Previous sales experience: 2 years preferred; 6 months minimum Basic knowledge of Microsoft Office Proven ability to multi-task and adhere to deadlines Strategic thinker, proven track record of planning and executing strategy Solution oriented; ability to problem solve, make decisions and negotiate when applicable Knowledge of firearms a plus Wed, 01 Sep 2021 17:21:22 -0400 https://jobs.nssf.org/jobs/rss/15353660/outside-sales-representative https://jobs.nssf.org/jobs/rss/15353660/outside-sales-representative Nationwide, SDS Imports is seeking an experienced Outside Sales Representative to represent our organization in Texas, Arkansas, Louisiana and Oklahoma. The ideal candidate should be a self-starter with experience in customer service, sales, market knowledge, and comfortable with a range of customer groups.  This role relies heavily on relationship building, accountability, expectation management, multi-tasking, and prioritization. The ability to travel within assigned territory to on-site meetings and outside of territory for trade show support is required. Responsibilities include: Order processing, completion of sales reports, sales data analysis, daily written and verbal communication with customers and warehouse personnel, communicating regularly with management on account sales performance, order status and planning.   Visiting existing customers and FTF development of new customers to promote products and programs for our product lines. Follow-on communication with customers and prospects between visits to follow up on open items and identify and/or present new opportunities. Communicate regularly with SDS managers to review opportunities, priorities, plans and goals. Attending annual sales meetings and industry trade shows. Support dealer and consumer events (such as in-store promotions, shooting events, outdoor expos, etc). SDS Imports offers an attractive benefits package and employee compensation program Successful candidate qualities: Live in a convenient location within the sales region described above Must have a strong work ethic and be a self-starter Firearms enthusiast Proven sales experience, with 2-year minimum in firearms market Flexibility, creativity, and strategic thinking Ability to demonstrate strong prioritization and organizational skills Above average verbal and written communications Firm computer skills, including Microsoft Office and ERP systems Mon, 30 Aug 2021 23:56:47 -0400 https://jobs.nssf.org/jobs/rss/15268089/outside-sales-representative https://jobs.nssf.org/jobs/rss/15268089/outside-sales-representative Salt Lake City, Utah, Owen J. Brown & Associates, a premier sales agency representing top firearms and shooting sports suppliers in the western 13 states, is looking for an outside sales representative to call on and service accounts in the territory of Utah and Southern Idaho. Responsibilities include: Visiting agency customers and prospects (primarily firearms and outdoor specialty retailers) to promote products and programs for the manufacturers we represent. Communicating with customers and prospects between visits to follow up on open items and identify and/or present new opportunities. Communicating regularly with agency managers to review opportunities, priorities, plans and goals. Attending annual vendor sales meetings and industry trade shows. Supporting dealer and consumer events (such as in-store promotions, shooting events, outdoor expos, etc). Preferred Skills & Experiences: Must have outstanding communication & interpersonal skills Live in a convenient location within the sales region described above Must have a strong work ethic and be a self-starter! Outdoor/firearms enthusiast Well-organized Outside sales and/or retail sales experience Advanced computer, internet and electronic communication skills are important Fri, 13 Aug 2021 13:41:17 -0400 https://jobs.nssf.org/jobs/rss/15399509/winchester-marketing-services-associate https://jobs.nssf.org/jobs/rss/15399509/winchester-marketing-services-associate East Alton, Illinois, Olin Winchester, LLC (“Winchester”), a division of Olin Corporation, is actively searching for a Marketing Services Associate, located in its East Alton, Illinois office. Winchester's principal manufacturing facilities produce and distribute ammunition to hunters and shooting sports enthusiasts, as well as products made specifically for its law enforcement, military and industrial customers.  This role will process Winchester product service inquiries with customers and trade partners for ammunition non-conformances. This position will be responsible for monitoring and processing of online product support inquiries and will have extensive communication with customers in all trade channels. This position will report to the Product Manager. The ideal candidate will have a degree in business or communications and experience with product/customer service with a consumer package goods company. An individual that has general knowledge of hunting and/or shooting sports as well as ammunition product knowledge would be a plus. General Description of Basic Functions and Responsibilities (Not all inclusive)   Process Winchester product service inquiries with consumers and trade partners for ammunition non-conformances. Daily monitoring & processing of online product support inquiries. Issue standard or customized letters to customer complaints or inquires. Determine appropriate actions for customer relations credit when nonconforming products are returned. Coordinate implementation of product returns as required, both domestic and international. Coordinate implementation of product recalls as required. Extensive communication with customers in all trade channels. Represent company at various industry events as required. Provides weekly/monthly reports as required. Assist/Cross-train as required to support Product Management, Consumer Marketing, Retail Marketing and Marketing Research departments. Position Requirements (Not all inclusive)   Bachelor degree required; Business or communications preferred. Preference will be given to candidates with product/customer service experience with a consumer package goods company. Must be proficient with MS Word, Excel, and Access; SAP skills preferred. Individual must be a highly motivated self-starter who can thrive in a team-oriented environment. Strong interpersonal skills with the ability to effectively interact with internal/external customers exercising extreme diplomacy. Superior organizational, prioritization, written and oral communication skills required. Detailed individual with high degree of accuracy and the ability to work under pressure. Ability to multi-task and meet deadlines in a fast-paced environment. Must be able to manage critical records and identify ways to streamline processes. Willingness to accept new challenges and tasks as requested. Product knowledge preferred. Some travel required. “Olin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.” Wed, 08 Sep 2021 11:15:15 -0400 https://jobs.nssf.org/jobs/rss/15267973/sourcing-recruiting-assistant https://jobs.nssf.org/jobs/rss/15267973/sourcing-recruiting-assistant Custer, South Dakota, Organization:  “National HeadHunters LLC dba: Headhunters NW is an executive recruitment firm specializing in the Outdoor Industry. We are looking for a Sourcing and Recruiting Assistant to join our team in a  remote work-from-home role. At HeadHunters NW, we pride ourselves on working hard, enjoying what we do, and exceeding our customers’ expectations.” Position Summary: This position’s main goal is to provide support to our recruitment team. You will be responsible for assisting with clerical duties as well as acting as a junior recruiter and sourcing assistant. You will be responsible for using various methods to source, evaluate and submit candidates to our recruiters. You will be a key role in making sure our hiring process stays running smoothly. Work Schedule: Full Time/TBD Compensation: $15-20 per hour. Pay based on experience. This job is a 1099 position and contracted. Recruiting and Sourcing Assistant Job Functions: • Assists with all job functions in aiding to our Executive recruiters. • Scheduling calls, following up on interviews and handling confidential documents. • Coordinate recruiting activities. • Undertake clerical duties (e.g. answering emails and drafting offer letters). • Prepare and post job ads online. • Help with resume screening and initial phone screens. • Schedule interviews and keep calendars for all hiring teams and candidates. • Answer questions submitted on social media platforms about recruiting opportunities and directs to correct department when required. • Aides in the coordination of travel and expenses for candidates. • Maintain candidate/client database. • Resolve issues as fast as possible (e.g. interview cancellations). • Assist with recruitment onboarding (e.g. preparing documents, coordinating orientation agendas). • Use social media networks to look for and communicate with potential candidates. • Research and identify individuals for qualifications. • Composition and distribution of business emails and outreach. • Proactively seek new avenues to attract candidates. • Search on traditional and non-traditional sources such as job boards, lists, search engines, social media, etc. • Conduct initial phone screens with candidates. • Coordinate interviews and act as liaison with the recruiting team. • Other duties/special projects as assigned. Knowledge/Skills Required: • Excitement to learn and a positive attitude is a must. • Pays attention to detail and is service-oriented. • A true and unwavering heart of service in all interactions. • Good at multi-tasking and staying organized with minimal direction. • Knowledge and awareness of current culture shifts. • Ability to keep calm under stress. • Ability to work well with cross-functional teams. • Ability to work with a diverse group of individuals and prioritize work. Qualifications Desired: • High school or equivalent preferred. • Proficient in Microsoft Suite. • Familiarity with Social Networks, business professional sites, and databases. • Experience in the Recruiting Industry would be helpful but not required. • Pro 2A. Commissions Fri, 13 Aug 2021 12:18:37 -0400 https://jobs.nssf.org/jobs/rss/15381058/member-loyalty-specialist https://jobs.nssf.org/jobs/rss/15381058/member-loyalty-specialist Nationwide, * THIS POSITION CAN BE REMOTE OR WORK OUT OF OUR HQ IN WEST BEND, WI * Would friends and strangers describe you as an extrovert? Are you fluent with words and highly persuasive if you are passionate about something? Do you thrive in an organization that values your ability to build relationships in a fast-paced environment? Then this position is for you! * Hours for this position are Monday-Friday from 8:00AM-4:30PM CST. * Position Summary:  The purpose of this position is to make sure that members receive unprecedented customer service and remind them of the amazing benefits they receive as a USCCA member. Member Loyalty Specialists do this by having great phone and email conversations using the AIDINC communication model. This is an outbound calling position to customers who have had an existing relationship.    Duties/Responsibilities: Call members for past due payments  Renew members that are about to expire  Have awesome conversations with members Be clear, confident and concise on the phone Follow up with customers when promised, and find and fulfill their needs Deepen and retain member relationships through needs assessment Empathizes with members and provide offers & solutions to make it easy for members to acquire a USCCA product Other outbound campaigns to meet the needs of the business Skills you’ll need to do this job effectively: Excellent organizational and time management skills Relentless follow-through and ability to prioritize multiple tasks Desire to “WOW” customers daily Ability to identify and resolve problems Strong interpersonal skills and ability to quickly establish rapport with people Embody an empathetic approach to every conversation Demonstrates the Core Values of Delta Defense, LLC Fri, 03 Sep 2021 11:44:12 -0400 https://jobs.nssf.org/jobs/rss/15399354/winchester-territory-sales-reps-managers https://jobs.nssf.org/jobs/rss/15399354/winchester-territory-sales-reps-managers Nationwide, Olin Winchester, LLC (“Winchester”), a division of Olin Corporation is actively seeking 20 Territory Sales Reps/Managers, located in various locations across the U.S. Winchester's principal manufacturing facilities produce and distribute sporting ammunition, law enforcement ammunition, reloading components, small caliber military ammunition and components, and industrial cartridges.   If interested in applying, please visit www.olin.com/careers and search Winchester Division’s Open Job Board.   This role will consist of implementation and execution of Winchester/Browning direct dealer sales – including sales oversight, customer interaction, program management, logistics support, and demand forecasting. The position will be remote with the successful candidate to reside within their sales territory. The ideal candidate will have an extensive sales, marketing or customer service background with experience using Customer Resource Management tools, SAP, and Concur. The individual must be willing and able to travel within territory. An individual that has general knowledge of hunting and/or shooting sports would be a plus.   GENERAL DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES (Not all inclusive)   Meet/exceed monthly and yearly Winchester Ammunition & Browning Ammunition sales volume targets for assigned territory. Act as a Brand Ambassador by participating and attending industry or special events as assigned including some weekends and extended hours during the week. Build a territory sales development plan that ensures key accounts are contacted on a regular basis. Develop account sales and marketing strategies for Wholesale / Buying Group Dealers / Full Line Dealers. Implement approved sales programs for assigned territory & meet goals for assigned territory. Identify product gaps in key accounts within territory and expand product placement. Implement and execute the marketing support program for assigned territory. Successfully execute quarterly wholesale, dealer, range, retail chain promotions as necessary and assigned. Plan and execute quarterly Winchester Ammunition & Browning Ammunition promotional events with the key accounts for assigned territory and as assigned by supervisor.  Monitor and report on competitive activity. Conduct product demonstrations as necessary and assigned. Investigate and work w/ product services, credit services, or other departments to resolve customer issues. POSITION REQUIREMENTS (Not all inclusive)   Bachelor’s Degree. Preference in Business Administration, Sales, and Marketing or related field with a minimum of 3 years’ recent experience in a sales, marketing, or customer service role with a branded products leader, preferably in the sporting good product category.  OR Minimum 10 years’ recent experience in a sales, marketing, or customer service role with a branded sporting goods product leader. Residence within the assigned/defined territory is required; please refer to online job posting for details of preferred locations within each territory. Ability to sit in a vehicle or and work at a computer keyboard for extended periods of time. Ability to lift and move up to 75 pounds. Ability to plan, organize and manage multiple priorities under minimal supervision. Strong customer orientation. High performance team experience and the desire to be a strong team player. Excellent interpersonal skills including a strong command of the English language, both verbal and written communications. Exceptional skills in MS Office Suite -- Word, Excel, Outlook, Power Point. Must have no employment restrictions such as non-compete in place. Significant travel required (approximately 50%). SAP software experience preferred. Firearms and Ammunition proficiency preferred. Olin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.   Wed, 08 Sep 2021 09:05:43 -0400 https://jobs.nssf.org/jobs/rss/15406852/vice-president-of-sales https://jobs.nssf.org/jobs/rss/15406852/vice-president-of-sales Savannah, Georgia, The VP of Sales will report directly to the President and is responsible for the leadership and direction of all sales functions for the company globally to include national, international, commercial and military/government accounts. This individual will set goals and formulate strategic plans, as well as perform a direct sales role for key accounts and represent the company to the industry. This person will be part of the leadership team to develop and execute future company growth plans. SCOPE OF RESPONSIBILITY Responsible for pricing, promotion and distribution of products within the boundaries established in consultation with the President Establishes and directs channel and distribution strategies, programs, and pricing policies for customers and channel partners Develop targets and budgets with President Manage sales forecasting process to reduce forecast error and increase operating efficiency Represent the company at distributor, buy group, consumer shows, trade shows as well as customer meetings Direct selling to key accounts while establishing and fostering productive relationships Responsible for sales processes and procedures that insure coordination and smooth integration with other company and customer functions Manage all sales representatives Recruit, deploy and retain key Pro Staff Oversee customer service team to deliver a high level of customer and consumer satisfaction. QUALIFICATIONS Must have 10+ years of progressive leadership experience in the outdoor industry with a multi-channel sales environment Excellent leadership, communication, decision making, problem solving, delegation and organizational skills Ability to provide leadership at both the strategic and operational levels Proven sales track record Ability and willingness to work collaboratively with the executive team to create a results-driven, team-oriented environment In-depth knowledge of hunting and shooting industry, 2-step distribution, and rep groups is required Entrepreneurial spirit Must have personal knowledge, passion and credibility with users, customers and industry executives regarding hunting / shooting products Self-motivated individual with ability to create and sustain a positive, fast paced, work environment   REQUIREMENTS Must be I-9 US Citizen or legal resident Work remote experience with travel Annual Salary + Commissions, Relocation funds available Thu, 09 Sep 2021 20:05:35 -0400 https://jobs.nssf.org/jobs/rss/15359177/sales-coordinator https://jobs.nssf.org/jobs/rss/15359177/sales-coordinator Knoxville, Tennessee, The SDS Imports sales organization is looking for an in-house Sales Coordinator to help grow our rapidly expanding operation. The ideal candidate should be a self-starter with experience in customer service, sales, market knowledge, expectation management, multi-tasking, and prioritization. This is an in-house position, so proximity to our Knoxville, TN facility is required. Responsibilities include, but are not limited to: Assist in-house and remote sales staff with order processing, completion of sales reports, sales data analysis, written and verbal communication with customers and warehouse personnel, communicating regularly with SDS management on account sales performance, order status and planning.   Communicate regularly with SDS managers to review opportunities, priorities, plans and goals. Attending annual sales meetings and industry trade shows, support dealer and consumer events (in-store promotions, shooting events, etc). SDS Imports offers a competitive benefits package and compensation plan. Successful candidate qualities: Proximity to our Knoxville, TN office (position is not eligible for relocation assistance) Team player Attention to detail Must have a strong work ethic and be a self-starter Comfortable with firearms and armed office environment Sales experience Flexibility, creativity, and strategic thinking Ability to demonstrate strong prioritization and organizational skills Above average verbal and written communications Firm computer skills, including Microsoft Office, billing and ERP systems   Tue, 31 Aug 2021 14:17:09 -0400 https://jobs.nssf.org/jobs/rss/15406804/range-and-retailer-project-administrator https://jobs.nssf.org/jobs/rss/15406804/range-and-retailer-project-administrator WEST BEND, Wisconsin, Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe.  We're one of the fastest growing companies in America and a favorite workplace in SE Wisconsin. Named on Inc. 5000 Fastest-Growing Private Companies List 10 years in a row Milwaukee Journal Sentinel Top Work Place for 6 years Milwaukee Journal Business Best Place to Work for 6 years.  We are a fun, fast-paced and rewarding place to work and grow! Position Summary: The Range and Retail Project Administrator is responsible for supporting the VP Range and Retail in hitting revenue goals and KPIs. This role is focused on high-impact opportunities for the Company.  It includes planning, research, prioritizing, and closing high-impact opportunities, and working with the professional field sales team to onboard, implement and grow these large accounts.  This role includes creating reports detailing pipelines, forecasts, and other sales metrics. The Range and Retail Project Administrator will work closely with other internal assets including Outside Sales, Affiliate Sales, Retail Marketing, Content, Events, Training, Member Services, and other contributors as needed. Duties/Responsibilities: Assist the VP of Range and Retail in day-to-day operations to prioritize and focus on high-impact opportunities through research and planning. Help to coordinate strategies and sales initiatives for high-impact opportunities. Follow-up activities to keep sales initiatives moving forward in cooperation with other assets within the company Work with the field sales team to coordinate onboarding, instructor training and certification, curriculum adoption, participation in training classes, and broadening the relationship between the client and the Company. Work with the Sales Operations Support Team to develop reports detailing prospect pipeline, forecasts, Official Partner activity tracking of high-impact partners, etc. Work with the Retail Marketing team to prepare for meetings and follow-up implementation of marketing programs developed for partners. Work with the Training team to organize instructor training and certification for partners. Work with the Affiliate team to implement digital marketing with partners. Handle miscellaneous duties as requested by VP Range and Retail and Sales management. Skills/Abilities and Education Requirements: Minimum of 3-5 years experience and success in sales, sales administration, or business development roles. Bachelor’s or Associates’s degree in marketing/sales or business-related field or equivalent work experience is preferred. Previous leadership experience is a plus. Strong analytical and problem-solving skills; ability to draw conclusions and make solid recommendations. Entrepreneurial-minded professional with strong interpersonal skills Strong business acumen and ability to capitalize on target market findings and develop long-term strategies to capture market potential. Proven ability to work effectively with a diverse range of people at all levels and functions of the organization. Proficiency in Excel, Google spreadsheets, documents, and slides. Proven track record of decision-making, project prioritization, follow-up, and meeting deadlines and goals. Some travel required, 10 to 20% Remote option for the right candidate, or based out of our West Bend WI headquarters Demonstrates the Core Values of Delta Defense, LLC   full benefit package and Thu, 09 Sep 2021 18:51:51 -0400 https://jobs.nssf.org/jobs/rss/15381056/member-retention-supervisor https://jobs.nssf.org/jobs/rss/15381056/member-retention-supervisor Nationwide ,, * This position can be based from our West Bend, WI HQ - or remote for the right candidate. * Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest-growing companies in America and a favorite workplace in SE Wisconsin. Named on Inc. 5000 Fastest-Growing Private Companies List 10 years in a row Milwaukee Journal Sentinel Top Workplace 6 years in a row Milwaukee Business Journal Best Place to Work 6 years in a row The Retention Supervisor will be a positive leader and role model for our Retention team.  This individual must lead by example, get into the trenches and take customer calls when needed.  They will communicate the level of care necessary to provide an unprecedented experience for our prospects and members and will show/gain respect from the teams.   The Retention Supervisor must be more than just a people manager but a professional/personal coach and leader as well.  The individual must inspire, mentor and be a daily source of energy. Additionally, the Retention Supervisor must be aware of all happenings within the company that would affect their team and communicate that effectively.  This will require good rapport and communication with other departments as well.  These relationships must be developed and maintained.  This will promote interdepartmental growth and be an example of continuity to the sales team. The Retention Supervisor is responsible for the execution of any strategies or actions necessary to maintain and exceed member satisfaction and for gathering department input and implementing initiatives.  Also for general operational support to Delta Defense LLC/USCCA members and prospects. Duties/Responsibilities: Tactical Daily individualized coaching sessions with sales advisors Real-time workforce management - scheduling lunches  Taking active calls if needed - leading by example Work the floor/group chat answering advisor questions when presented Managing UKG Time Maintain accountability for team’s follow-ups Guide compliance to policies and procedures for the team. Strategic Creating strong advisors Establishing coaching and retention programs that are tailored for advisor improvement and maximizing business results Work with manager and Sales team to draw up new ideas/plans/tests Be a go-to on the floor for all sales agents, take escalated calls, help close calls by real-time coaching Support/Improve morale of team through gamification and rewards Looking to develop, mentor and lead up and coming Team Leads Skills/Abilities and Education Requirements:  High School diploma or equivalent Excellent written and verbal communication skills. Ability to identify and resolve problems quickly with available resources and balance priority of multiple issues. Firearms and self defense knowledge and training is highly preferred. Background in Customer Service and people building is required. Embraces change and is flexible and responsive to the needs of the business and team.  Fri, 03 Sep 2021 11:41:57 -0400 https://jobs.nssf.org/jobs/rss/15372519/demand-planner https://jobs.nssf.org/jobs/rss/15372519/demand-planner Morehead City or Graham, North Carolina, We are currently seeking an experienced Demand Planner or an individual with Supply Chain experience to help us manage the company’s inventory which is our single largest asset.  The optional locations for this role would be in our Morehead City or Graham NC facilities.  The Demand Planning role is a critical link to ensure our customers have access to the right inventory at the right time while also controlling inventory within company parameters.  In this role, you would be responsible for creating and maintaining forecast models on thousands of items at multiple DCs as well as executing and maintaining purchase orders.  You would work in close collaboration with your merchant counterpart as well as the sales and operations teams to ensure all stakeholders are involved in developing and executing the inventory management strategy. Specific responsibilities include: Developing effective forecast models based on industry trends and demand patterns.  Would support management with risk assessments and mitigation activities.   It is expected that the successful candidate can proposed and implement solutions to improve demand forecast accuracy and communicate forecast and inventory estimations to management.  Would monitor and report on important changes in sales forecasts, budgets and business strategies. Requires a bachelors degree and a minimum of 5 years’ experience in a demand planning/forecasting role or supply chain role.  Must have a solid understanding of inventory management practice and procedures, strong mathematical and statistical knowledge, capability to multi-task in a fast-paced environment, be a team player and an excellent communicator.  Excel skills a must, previous experience with Gains or other forecast replenishment software highly desirable. Send your resume, 3 references, salary requirements and cell phone number to kay@robinsonhrconsulting.com.   Thu, 02 Sep 2021 14:25:58 -0400 https://jobs.nssf.org/jobs/rss/15381068/marketing-specialist-business-development https://jobs.nssf.org/jobs/rss/15381068/marketing-specialist-business-development West Bend, Wisconsin, Delta Defense is looking for an experienced Marketing Specialist for Business Development to join our rapidly growing company in West Bend, WI.  This position represents and promotes the company’s core values, mission, and believes that our products should be in the hands of those that want to responsibly protect with a firearm. Position Summary:  The Marketing Specialist for Business Development's main purpose is to act as the client’s liaison and work with internal departments to ensure that clients and USCCA’s needs are understood and satisfied. They may assist with making B2B sales, executing all negotiated deliverables, handling client complaints, collecting and analyzing data, and improving the overall partnership experience. The Marketing Specialist for Business Development brings expertise in project management, offering road-maps, and go-to-market tactics with strong experience and performance records. Manages a portfolio of high traffic producing accounts to achieve leads, sales, and profit goals by selling the USCCA offering through partner channels.  Relies on extensive experience and judgment to plan and accomplish goals internally and externally. Influences the work of other teams to accomplish negotiated offerings. Duties/Responsibilities: Create action planning project management timelines and prioritizing documents for the partnership account. Drives the deliverable goals of short-medium-long term objectives through short-medium-long term tactics internally and externally; Establishes and maintains on-going customer and strategic business relationships; Be the day to day internal subject-matter expert on the segment(s) and partnerships, including market requirements, applicable regulations, industry trends, competitors, and market conditions; Drive, liaise, and partner with content creation team relating to end user-specific content. (e.g. SEO, social media, white papers, PR, videos, sales copy, events/conferences/seminars, briefings, product demos, etc.)  Develop and maintain strong relationships with internal cross-functional departments, internal customers to include; business development team members, marketing, member services, IT, finance and HR colleagues, etc. Ability to build solid relationships through phone, email and video calls with partners (internal and external). Create top partner lists that we want to do business with and manage opportunities. Manage business development scorecard. Project manage business development partnership opportunities. Have the ability to manage ideas into marketing strategies without the constant guidance of team leaders. Skills/Abilities and Education Requirements:  High School Degree or equivalent required Bachelor’s  degree in Marketing or related field preferred 2-4 years of cumulative experience in account management in marketing, sales, or business development environments is preferred, but not required. Entrepreneurial-minded professional with strong commercial and interpersonal leadership skills; Strong analytical and problem-solving skills; ability to draw conclusions and make solid recommendations; Proven business acumen and ability to capitalize on customer and market findings; Excellent communication skills to present, inform, and persuade internal channels or external partnership customers; Outstanding interpersonal communication skills, both written and oral. Strong organizational skills are a must. Understanding of Internet marketing preferred. Strong understanding of the Delta Defense, LLC product suite. Computer literate and proficient in software and internet functions. High level of professionalism and confidentiality. Proven ability to communicate and work effectively with a diverse range of people at all levels and functions of the organization;  Advanced skills in composition, spreadsheets, and presentations. Demonstrates the Core Values of Delta Defense LLC Fri, 03 Sep 2021 11:46:59 -0400 https://jobs.nssf.org/jobs/rss/15262297/mechanical-engineer-qc-manager https://jobs.nssf.org/jobs/rss/15262297/mechanical-engineer-qc-manager Windham, Maine, Windham Weaponry is known for producing high quality firearms on the AR platform for the military, law enforcement, and commercial markets, as well as excellent customer service and technical support. WW is committed to continuing to develop new and innovative products for home defense, hunting and sport shooting. Position Summary The Mechanical Engineer/QC Manager will be responsible for hands on oversight of the Quality Control process, developing and troubleshooting product manufacturing processes and design solutions to improve product performance. The successful applicant will be required to communicate effectively through all organizational levels at both Windham Weaponry and vendor organizations. Familiarity with the AR15 platform, Precision Machining, Plating and Heat-Treating processes are all highly desirable. Job Duties & Responsibilities Establish Inspection Methods, Acceptance Criteria and Sampling plans for newly outsourced components. Design and maintain gages and inspection fixtures Identify and effectively communicate to and collaborate with suppliers on any product quality or function issues Work with other Team Members on the research and development of new products, designs, prototypes, and testing of various firearms and firearms related accessories. Develop technical data packages associated with new product development including CAD models, 2D Drawings, and specifications required for manufacture and assembly. Provide technical support to the sales and marketing departments for new products. Qualifications Bachelor's Degree in Mechanical or Manufacturing Engineering or equivalent 10+ years of experience and/or training Strong project management skills Strong problem-solving skills Proficiency with SolidWorks Experience with firearms design and implementation a plus. Good working knowledge of materials and heat-treating processes. Ability to effectively communicate Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc. Familiarity of ITAR, ATF, EAR Rules and Regulations a plus Benefits Salary commensurate with education and experience Medical insurance (80% paid for employee and family) Paid Time Off – 3 weeks the first year Monthly Profit Sharing Bonuses Salary commensurate with experience and education. Monthly profit sharing bonus. Thu, 12 Aug 2021 11:07:21 -0400 https://jobs.nssf.org/jobs/rss/15406110/compliance-manager https://jobs.nssf.org/jobs/rss/15406110/compliance-manager Houston, Texas, Job Summary: Primary Arms, LLC is seeking an experienced Compliance Manager to develop and oversee internal audit processes and to ensure compliance with domestic and foreign laws and regulations.   Key Responsibilities: · Assists with the creation of policies, procedures, work instructions, and audit objectives for various departments. · Oversees and advises staff engaged in government regulated functions. · Coordinates and oversees internal and external audit functions. · Project coordination and oversight. · Investigates and reports audit and related findings and recommends improvements. · Attends industry conferences and other educational opportunities virtually and\or in person. · Provides guidance to all levels of management in compliance related areas. · Evaluates and coordinates compliance related training. Qualifications and Experience: · Bachelor’s Degree in finance, accounting, business, or legal studies. · 3+years directly related experience. · Experience developing and implementing processes and workflows. · Ability to analyze complex business systems, identify risks, and propose solutions/ improvements. · Experience building effective partnerships and maximizing business relationships. · Must have a high degree of integrity. · Exemplary leadership skills, analytical ability, and interpersonal communication skills.   Preferred qualifications: · Knowledge of ATF regulations, ITAR and EAR compliance standards. · Firearms Industry knowledge. · Proficient with NetSuite. · CPA, MBA or JD strongly preferred.   Relocation Assistance Available Background check & drug screen required. To apply, include resume in reply to this post. Compensation based on experience. Minimum age requirement is 21.   No phone calls, please. Principles only. Recruiters, please don’t contact this job poster. Do NOT contact us with unsolicited services Thu, 09 Sep 2021 11:43:33 -0400 https://jobs.nssf.org/jobs/rss/15352781/director-of-distribution-and-logistics https://jobs.nssf.org/jobs/rss/15352781/director-of-distribution-and-logistics Greensboro, North Carolina, Do you have a keen sense of people and desire to be a distribution operations leader to help drive the strategic and tactical direction for multiple distribution centers ?  If so, we encourage to explore joining our team where you will receive excellent compensation and a comprehensive benefits package.  Davidson’s, soon to be 90 years young, is an innovative leader in firearms distribution recognized for its excellence in customer service, product offerings and financial stability.   Responsibilities Include The Director of Distribution and Logistics will be based in Greensboro, North Carolina and will have primary responsibility over our distribution centers in Arizona and North Carolina.  Overseeing our Distribution Centers, the Director will work collaboratively with the Vice President of Operations and the warehouse managers to evaluate current operational procedures and design, and recommend and implement related process and procedures.  Additional responsibilities include: Overseeing warehouse management and personnel to maximize productivity based on workflow data Promoting a culture of safety and security in the Distribution Centers Developing short and long-term strategies for our Distribution Centers, track performance against these strategies to scale up our capacity, increasing our efficiency and developing our team’s capabilities Planning and execution to increase profitability, productivity and efficiency by optimizing performance Leading all activities related to company inventory, distribution operations, and customer order fulfillment Leading all aspects of warehouse and distribution center operations, including overall unit costs for distribution center facilities Integrating with the order management and logistics/transportation functions for continuous improvement opportunities Ensuring the distribution centers operate in compliance with all company policies and procedures, follow all legal and regulatory requirements, and adhere to our values and mission Providing leadership to support, empower, direct, and retain high-performing talent and teams Implementing improved processes and management methods to optimize processes, systems and reporting Manage inbound, outbound and storage capacity needs to support the needs of the business over the short and long term Staying on top of industry trends, information and technology affecting functional areas to increase innovation and make appropriate recommendations to drive the business forward The Ideal Candidate Would Possess Ability to travel frequently between North Carolina and Arizona to oversee the Distribution Centers Ability to communicate in a professional and articulate manner with internal and external contacts at all levels Demonstrated ability for planning and organization skills, handling multiple tasks, and working in a fast-paced environment Ability to resolve conflicts in a responsive (not reactive), positive, collaborative manner 8+ years of distribution and fulfillment experience in progressively senior positions including broader supply chain experience - inventory management, automation, capacity planning, engineering and maintenance with preferred experience in wholesale distribution models In depth knowledge and experience with industry best practices, implementing process improvements in high volume, automated distribution environments supporting multiple shifts, and planning/implementing new distribution centers Knowledge of distribution software systems and controls to support effective business processes Ability to use thorough logic and methods to solve problems with effective solutions, an aptitude for critical thinking Knowledge and experience dealing with third party distribution centers and contractual agreements Knowledge and experience dealing with logistic carriers and consolidation providers including rates and contractual agreements Demonstrated ability to build and lead strong teams Demonstrated ability to function in a fast paced and rapidly changing work environment with competing priorities Demonstrated ability to make strategic choices and help focus the organization on the most critical and value-added activities Related Educational Experience Requires a Bachelor’s degree in Supply Chain Management or a related field. Benefits    Davidson’s is a business casual environment that offers a generous benefits and compensation package.  The starting salary for the Director of Distribution will be commensurate with experience.  Additional voluntary benefits include family medical, dental, and vision coverages as well as supplemental life insurance, flexible spending accounts, and short-term/ long-term disability plans and a 401(k) with matching funds.   About Davidson’s Founded in 1932, Davidson’s has grown into one of the nation’s top firearms wholesalers. Headquartered in Prescott, Arizona it proudly distributes over 90 brands of firearms and related products to dealers nationwide. Davidson’s is an equal opportunity employer, dedicated to promoting a culturally diverse workforce. All qualified applicants will receive consideration for employment without regards to race, color, religion, gender, or national origin. All offers of employment are conditional on candidates being at least 21 years of age and able to pass pre-employment drug testing and a criminal background check. To apply for this position, reply to the ad with your cover letter and resume via email to hr@davidsonsinc.com . To learn more about career opportunities at Davidson’s, click on the EMPLOYMENT link on GalleryofGuns.com Related Educational Experience Requires a Bachelor’s degree in Supply Chain Management or a related field.   Mon, 30 Aug 2021 10:22:51 -0400 https://jobs.nssf.org/jobs/rss/15358877/supply-analyst https://jobs.nssf.org/jobs/rss/15358877/supply-analyst Accokeek, Maryland, Join the Best! It takes the best to be the best. Benelli USA is looking for a talented Supply Analyst with a relentless pursuit to drive Benelli USA’s desire to be the firearm of choice among dealers and consumers in our industry. We deliver best-in-class in an environment that drives accountability, leadership, integrity, and passion, all in a collaborative environment. Does this sound like you? Come join the world’s foremost firearms manufacturer that delivers products to enhance the shooting sports experience whether pursuing waterfowl, upland, big game, sporting clays or home defense our family of brands including Benelli USA, Franchi, Stoeger, Uberti and Chapuis offer something for any consumer. General Purpose:   The Benelli USA Supply Chain team plays an important role for our organization in driving service level improvements to our customers through collaborative planning, forecasting and replenishment.  The Supply Analyst is an integral contributing member to this team’s focus on Supply Chain improvement.  The Supply Analyst is the communication link (Control Tower) between, sales, marketing, and the various factories.  The Supply Analyst is responsible for building supply plans that reflect demand plans and production constraints to ensure the right product is in the right place at the right time in the right quantities to meet customer demand.  This role requires an individual with analytical experience, attention to detail and a bias for action to improve supply planning activities and influence with best practice methods.  The Supply Analyst ensures Benelli USA has adequate supply to meet demand to achieve and maintain best-in-class service levels for all brands and achieve the highest level of fulfillment.  Essential Duties and Responsibilities – What you will be doing: From the Consensus Demand Plan, the role creates finished goods needed to support customer orders, forecasted demand & inventory stocking requirements. Collaborate with cross functional partners to ensure inventory is managed according to constraints and targets that are aligned with the business strategy. Coordinate with Marketing, Sales and partner Factories to set launch quantities and timing of new product introductions and ensure smooth product transitions. Collaborate with Sales and Marketing to ensure product availability for events and programs. Collaborate with Factory Schedulers on the tactical execution of the supply program and ensure alignment of planning parameters with the factory level constraints Develop 18-month Supply Planning Models Create and manage purchase orders Maintain critical inventory parameters for Target & Safety Stock of finished goods, while considering supply lead time, warehouse and transportation constraints. Actively interact with demand management, manufacturing, quality, warehousing & transportation to solve material issues & consumption patterns. Measure, analyze, and reports key process metrics, while monitoring adherence to key performance indicators (KPI) that are assigned to the product categories. Identify possible product shortages against inventory plans and develop action items. Marshal resources to address action items and follow up on all material shortage-related issues. Coordinate and facilitate the monthly Demand/Supply Review meetings; act as Process Owner of this meeting to ensure the process is an integral part of the planning and control process Analyze model outputs and reports for accuracy, timeliness, and pertinence. Summarize data for use in senior management and executive level meetings Challenge/improve the planning process utilizing best practices. This position requires the individual to work closely with all departments and factory partners to create efficiencies, maintain service levels and drive results in a fast paced and demanding growth environment, leveraging his/her strong analytical and interpersonal skills.  Key Skills Include: Strong analytical, problem solving, and critical thinking skills Strong communication and presentation skills Ability to communicate across multiple departments and with international manufacturing partners The ability to lead through collaboration Performance Measurements: Forecasting of inventory levels and turns Months of Stock Factory Scorecard Excess and Obsolete Inventory Supervisory Responsibilities: NA Skills Required: Working knowledge of data analysis and forecasting tools and ability to develop actionable insights from data Excellent mathematical and analytical skills Excel skills must be exceptional To be successful, an agile mindset and instincts to move fast coupled with the ability to track and deliver on many priorities simultaneously is needed. Outstanding interpersonal, influencing and facilitation skills with the ability to work both cross-functionally and cross-culturally, specifically building positive relationships between key players and immediate team. Data and results driven Ability to objectively consider alternatives and quickly implement appropriate actions to address root cause issues Strong knowledge of continuous process improvement and principles Education and Experience Requirements:  Bachelor’s degree with an emphasis in logistics and supply chain management, data analytics or related field; or equivalent combination of education and experience 3+ years of dynamic and successful Supply Chain experience with strong and sustained performance, preferably in supply planning, inventory, or order management Must be proficient with Microsoft Office Suite with advanced experience using Excel and/ or other visualization tools Must be proficient with ERP planning and tools. Experience with international manufacturer and/or vendors is preferred. General Job Requirements: Capable to perform well in diverse working environments. Ability to work flexible hours and weekends as required. Must be able to travel. Working Conditions/Physical Job Requirements: Benelli USA is committed to working with its employee to reasonable accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision: A sighted person to operate a firearm and read and interpret marketing/financial data 2. Speech/Hearing: Ability to communicate verbally and in writing with staff, members, and vendors. Manual Dexterity: Ability to operate a firearm and standard office equipment. Physical Mobility: Mobility required.  Ability to participate in hunting/shooting activities and lift to 50 lbs. Tue, 31 Aug 2021 11:25:20 -0400 https://jobs.nssf.org/jobs/rss/15280554/product-manager https://jobs.nssf.org/jobs/rss/15280554/product-manager Geneseo, Illinois, Springfield Armory is currently seeking an experienced Product Manager. This position will be responsible for  managing product development; conducting market research; generating product requirements; determining  specifications, production timetables, pricing, and time-integrated plans for product introduction. • Determine customers' needs and desires by specifying and conducting research needed to obtain market  information. Assess product market data obtained and compiled from multiple sources.  • Assess present and future product lines by reviewing product specifications and feature sets; appraise new  product ideas and packaging changes. • Identify and assess market trends and competitive products. • Obtain product market share by working with management to develop product sales strategies. • Provide information for management by preparing short-term and long-term product sales forecasts and  analyses. • Work with management to analyze and facilitate inventory turnover and product availability by reviewing and  adjusting inventory levels and production schedules. • Bring new products to market by analyzing proposed product requirements and product development programs;  prepare return-on-investment analyses; establish time schedules with engineering and manufacturing. • Introduce and market new products by developing time-integrated plans with R&D, production, sales and  marketing. • Determine product pricing targets by utilizing market research data. • Complete operational requirements by scheduling and assigning employees; follow up on work results to ensure  timelines are met and products are launched according to sales and marketing strategy. Product Management, People Management, Understanding the Customer, Product Development, Requirements  Analysis, Pricing, Planning, Competitive Analysis, Sales Planning, Inventory Control, Financial Planning and  Strategy, Extensive Firearms Knowledge. Springfield offers a competitive compensation and extensive benefits package which includes a generous, comprehensive, and affordable health plan in addition to dental, vision, life, disability, flex, 401(k), and other options. To learn more about Springfield Armory products and services visit www.springfield-armory.com Mon, 16 Aug 2021 09:58:43 -0400 https://jobs.nssf.org/jobs/rss/15381072/field-training-specialist-firearms-training-division-mid-atlantic-and-texas https://jobs.nssf.org/jobs/rss/15381072/field-training-specialist-firearms-training-division-mid-atlantic-and-texas Nationwide, *HIRING FOR THE HOUSTON AREA AND MID ATLANTIC (OHIO, VIRGINIA AND WEST VIRGINIA) Position Summary:  This role will be responsible for improving and building successful training operations within Official Partners (OP) and Independent Instructors founded in USCCA curriculum and training programs. The Field Training Specialist (FTS) will guide them in the various ways that they can leverage the USCCA Curriculums and Training Programs to grow their business. The FTS will report to and take direction from the Training Division and will also partner with the District Sales Manager (DSM) and Account Executives (AE) within their district to prioritize and execute all business needs relating to training. Duties/Responsibilities: Help business partners to fully understand the features and benefits of USCCA curricula and training programs. Share training business best practices. Oversee certification of business partners in USCCA curricula. Understand and be able to instruct others in the use of the USCCA Training site and other digital tools that become available. Support partners as needed during the change management process. Advise and guide business partners as it relates to the execution of USCCA training programs. Offer continuing education opportunities for partner instructors. Follow Programs of Instruction and Lesson Plans for appropriate and applicable curricula. Follow and instruct others in USCCA Training SOPs. Provide timely after-action reviews to USCCA Training Division. Complete comprehensive evaluations of candidates for instructor certification and/or training counselor certification. Maintain a healthy working relationship with business partners, Account Executives and fellow TC’s/CI’s. Represent the USCCA Training Program in a professional manner. Meet and exceed the Instructor Code of Conduct. Support the USCCA Training Tour as needed. Attend and support company events as needed. Other duties as assigned.  Skills/Abilities and Education Requirements: CCHDF - USCCA Training Counselor Certified Understand and be able to clearly communicate USCCA Training Division policies and standard operating procedures. Exceptional written and oral communication skills. Excellent interpersonal skills with the ability to communicate effectively with other departments, outside business partners, and associates of all levels. The ability to earn trust and influence people. Strong analytical, organizational, and time management skills. Demonstrated ability to be self-motivated, self-directed, and work independently. Confident, competitive, and dependable. Computer literate and proficient in software and internet functions. High attention to detail. Self-motivated, self-directed, and the ability to work independently. Recommend policies, practices, and procedures that have a significant impact on the organization. Ability to manage multiple projects and work assignments. High level of professionalism and confidentiality. Must be able to work a flexible schedule. Frequent travel is required Must possess a valid Drivers License. Must possess a valid and current Concealed Carry License. 3-5 years of experience as a defensive firearms instructor. Minimum of 5 years experience owning/operating a training business within the firearms or self-defense industry. Demonstrates the Core Values of Delta Defense, LLC Physical Demands and Working Environment: Work is performed in classrooms and on shooting ranges (indoor and outdoor). Standing for long periods of time is required. Work includes exposure to extreme noise of firearms and requires the use of hearing protection. Must possess mobility, vision, hearing, and dexterity levels appropriate to the duties performed as a firearms instructor. Work may require walking, kneeling, crouching, lying, twisting, grasping, lifting, and carrying items weighing 50 pounds or less. Work may require driving long distances and traveling by air. The work environment characteristics described here are representative of those an instructor encounters while performing the essential functions of a firearms instructor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee normally works under typical classroom and shooting range conditions. Fri, 03 Sep 2021 11:49:57 -0400 https://jobs.nssf.org/jobs/rss/15350729/club-manager https://jobs.nssf.org/jobs/rss/15350729/club-manager Rush, New York, We are seeking a dynamic individual that is self-motivated and innovative to function as the Club Manager. We are looking for someone who is committed to delivering Incredible Customer Service. This person will drive daily operations, event planning and is responsible for cultivating an atmosphere that is welcoming, fun and respectful for everyone. This person must be collaborative; partnering with the Board of Directors and others to help grow Club Membership. The Club Manager should be able to work independently building professional relationships with vendors and suppliers. The Club Manager’s responsibilities include working with a broad member base; managing staff and operations both inside the clubhouse and on our ranges and courses with an unwavering commitment to safety. As a successful Club manager this person must be proactive and able to plan, forecast future needs and deliver requirements on time. Club Manager Responsibilities: As the face of the club for both members and guests; the Manager will provide optimal level of customer services at all times Oversee the Club’s financial reporting and controls in conjunction with the Club’s External Accountant, providing monthly reporting to the Board of Directors Implement decisions from the Board in a timely, professional manner Act as a liaison between the Board, Club Committees, members and volunteers Maintain inventory of all club equipment and supplies Manage regular maintenance on all equipment Prepare required operating plans and implement strategies to achieve club objectives Overall hiring, direction and management of staff Develop and maintain an effective team culture at all times Prepare scheduling for shift coverage and evaluate daily activities to improve efficiencies Club Manager Requirements: A 4 degree in Business Management or related experience Minimum 2 years’ experience in a Management or a Leadership position preferred Excellent communication skills; both written and oral Ability to mentor staff members and lead by example Computer literate in Word, Power Point and Excel, knowledge or Point of Sale systems Complete understanding of Profit & Loss statements, Budgeting and Cash Flow reporting Willingness to perform manual labor at times; requires work both indoors and outdoors including in inclement weather Ability to operate equipment such as a snow plow, tractor and other related maintenance equipment is considered a plus Weekend coverage is required; Manager will have scheduling influence Sun, 29 Aug 2021 14:21:57 -0400