https://jobs.nssf.org Latest Firearms Industry Jobs Jobs Mon, 13 Sep 2021 12:14:51 Z https://jobs.nssf.org/jobs/rss/15352781/director-of-distribution-and-logistics https://jobs.nssf.org/jobs/rss/15352781/director-of-distribution-and-logistics Greensboro, North Carolina, Do you have a keen sense of people and desire to be a distribution operations leader to help drive the strategic and tactical direction for multiple distribution centers ?  If so, we encourage to explore joining our team where you will receive excellent compensation and a comprehensive benefits package.  Davidson’s, soon to be 90 years young, is an innovative leader in firearms distribution recognized for its excellence in customer service, product offerings and financial stability.   Responsibilities Include The Director of Distribution and Logistics will be based in Greensboro, North Carolina and will have primary responsibility over our distribution centers in Arizona and North Carolina.  Overseeing our Distribution Centers, the Director will work collaboratively with the Vice President of Operations and the warehouse managers to evaluate current operational procedures and design, and recommend and implement related process and procedures.  Additional responsibilities include: Overseeing warehouse management and personnel to maximize productivity based on workflow data Promoting a culture of safety and security in the Distribution Centers Developing short and long-term strategies for our Distribution Centers, track performance against these strategies to scale up our capacity, increasing our efficiency and developing our team’s capabilities Planning and execution to increase profitability, productivity and efficiency by optimizing performance Leading all activities related to company inventory, distribution operations, and customer order fulfillment Leading all aspects of warehouse and distribution center operations, including overall unit costs for distribution center facilities Integrating with the order management and logistics/transportation functions for continuous improvement opportunities Ensuring the distribution centers operate in compliance with all company policies and procedures, follow all legal and regulatory requirements, and adhere to our values and mission Providing leadership to support, empower, direct, and retain high-performing talent and teams Implementing improved processes and management methods to optimize processes, systems and reporting Manage inbound, outbound and storage capacity needs to support the needs of the business over the short and long term Staying on top of industry trends, information and technology affecting functional areas to increase innovation and make appropriate recommendations to drive the business forward The Ideal Candidate Would Possess Ability to travel frequently between North Carolina and Arizona to oversee the Distribution Centers Ability to communicate in a professional and articulate manner with internal and external contacts at all levels Demonstrated ability for planning and organization skills, handling multiple tasks, and working in a fast-paced environment Ability to resolve conflicts in a responsive (not reactive), positive, collaborative manner 8+ years of distribution and fulfillment experience in progressively senior positions including broader supply chain experience - inventory management, automation, capacity planning, engineering and maintenance with preferred experience in wholesale distribution models In depth knowledge and experience with industry best practices, implementing process improvements in high volume, automated distribution environments supporting multiple shifts, and planning/implementing new distribution centers Knowledge of distribution software systems and controls to support effective business processes Ability to use thorough logic and methods to solve problems with effective solutions, an aptitude for critical thinking Knowledge and experience dealing with third party distribution centers and contractual agreements Knowledge and experience dealing with logistic carriers and consolidation providers including rates and contractual agreements Demonstrated ability to build and lead strong teams Demonstrated ability to function in a fast paced and rapidly changing work environment with competing priorities Demonstrated ability to make strategic choices and help focus the organization on the most critical and value-added activities Related Educational Experience Requires a Bachelor’s degree in Supply Chain Management or a related field. Benefits    Davidson’s is a business casual environment that offers a generous benefits and compensation package.  The starting salary for the Director of Distribution will be commensurate with experience.  Additional voluntary benefits include family medical, dental, and vision coverages as well as supplemental life insurance, flexible spending accounts, and short-term/ long-term disability plans and a 401(k) with matching funds.   About Davidson’s Founded in 1932, Davidson’s has grown into one of the nation’s top firearms wholesalers. Headquartered in Prescott, Arizona it proudly distributes over 90 brands of firearms and related products to dealers nationwide. Davidson’s is an equal opportunity employer, dedicated to promoting a culturally diverse workforce. All qualified applicants will receive consideration for employment without regards to race, color, religion, gender, or national origin. All offers of employment are conditional on candidates being at least 21 years of age and able to pass pre-employment drug testing and a criminal background check. To apply for this position, reply to the ad with your cover letter and resume via email to hr@davidsonsinc.com . To learn more about career opportunities at Davidson’s, click on the EMPLOYMENT link on GalleryofGuns.com Related Educational Experience Requires a Bachelor’s degree in Supply Chain Management or a related field.   Mon, 30 Aug 2021 10:22:51 -0400 https://jobs.nssf.org/jobs/rss/15359440/director-of-marketing https://jobs.nssf.org/jobs/rss/15359440/director-of-marketing Nampa, Idaho, AmmoSquared Inc is changing the rules of ammunition ownership. We’re taking ammunition into the 21 st century by turning it into a digital asset that can be purchased, managed, and exchanged online with the click of a button. Our customers love being able to put a little bit of their budget away each month and accumulate a supply of ammunition that can be shipped when they are ready for it. Our mission is to “Simplify Ammunition Ownership” for 180 million+ gun owners in America… and we’re doing it! Started in 2015, we’re now in our 6 th year of operation. We’ve got everything in place, now it is time to scale. We’re looking for a Director of Marketing that will help us do that. The ideal candidate must have a passion for the shooting sports and extensive experience developing and launching marketing initiatives in the shooting sports (or a similar) industry. Our company is small, so this key hire will need to work independently and “roll up their sleeves” to get the job done. Daily tasks will vary but can include anything under the umbrella of marketing and communications. Some typical tasks could be: proposing a brand awareness strategy, developing influencer partnerships, approving designs, organizing a content calendar, or writing a press release – anything that will help us attract and retain customers.   Organization skills and the ability to communicate clearly and concisely are a must have. A marketing degree, on the other hand, is not required for this role – we only care about what you’ve accomplished in the real world, not the hollow towers of academia. We offer all the perks of a big company (medical, dental, 401k, etc.), but also the advantages you can only find in a small growing company: daily access to the founders, the ability to help set the direction of the ship, family atmosphere, and no bureaucracy! To apply, include your resume along with a well written cover letter. Submissions without a cover letter will not be reviewed. If you have examples of your marketing prowess, be sure to include them as well!   Tue, 31 Aug 2021 17:10:34 -0400 https://jobs.nssf.org/jobs/rss/15406852/vice-president-of-sales https://jobs.nssf.org/jobs/rss/15406852/vice-president-of-sales Savannah, Georgia, The VP of Sales will report directly to the President and is responsible for the leadership and direction of all sales functions for the company globally to include national, international, commercial and military/government accounts. This individual will set goals and formulate strategic plans, as well as perform a direct sales role for key accounts and represent the company to the industry. This person will be part of the leadership team to develop and execute future company growth plans. SCOPE OF RESPONSIBILITY Responsible for pricing, promotion and distribution of products within the boundaries established in consultation with the President Establishes and directs channel and distribution strategies, programs, and pricing policies for customers and channel partners Develop targets and budgets with President Manage sales forecasting process to reduce forecast error and increase operating efficiency Represent the company at distributor, buy group, consumer shows, trade shows as well as customer meetings Direct selling to key accounts while establishing and fostering productive relationships Responsible for sales processes and procedures that insure coordination and smooth integration with other company and customer functions Manage all sales representatives Recruit, deploy and retain key Pro Staff Oversee customer service team to deliver a high level of customer and consumer satisfaction. QUALIFICATIONS Must have 10+ years of progressive leadership experience in the outdoor industry with a multi-channel sales environment Excellent leadership, communication, decision making, problem solving, delegation and organizational skills Ability to provide leadership at both the strategic and operational levels Proven sales track record Ability and willingness to work collaboratively with the executive team to create a results-driven, team-oriented environment In-depth knowledge of hunting and shooting industry, 2-step distribution, and rep groups is required Entrepreneurial spirit Must have personal knowledge, passion and credibility with users, customers and industry executives regarding hunting / shooting products Self-motivated individual with ability to create and sustain a positive, fast paced, work environment   REQUIREMENTS Must be I-9 US Citizen or legal resident Work remote experience with travel Annual Salary + Commissions, Relocation funds available Thu, 09 Sep 2021 20:05:35 -0400 https://jobs.nssf.org/jobs/rss/15399354/winchester-territory-sales-reps-managers https://jobs.nssf.org/jobs/rss/15399354/winchester-territory-sales-reps-managers Nationwide, Olin Winchester, LLC (“Winchester”), a division of Olin Corporation is actively seeking 20 Territory Sales Reps/Managers, located in various locations across the U.S. Winchester's principal manufacturing facilities produce and distribute sporting ammunition, law enforcement ammunition, reloading components, small caliber military ammunition and components, and industrial cartridges.   If interested in applying, please visit www.olin.com/careers and search Winchester Division’s Open Job Board.   This role will consist of implementation and execution of Winchester/Browning direct dealer sales – including sales oversight, customer interaction, program management, logistics support, and demand forecasting. The position will be remote with the successful candidate to reside within their sales territory. The ideal candidate will have an extensive sales, marketing or customer service background with experience using Customer Resource Management tools, SAP, and Concur. The individual must be willing and able to travel within territory. An individual that has general knowledge of hunting and/or shooting sports would be a plus.   GENERAL DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES (Not all inclusive)   Meet/exceed monthly and yearly Winchester Ammunition & Browning Ammunition sales volume targets for assigned territory. Act as a Brand Ambassador by participating and attending industry or special events as assigned including some weekends and extended hours during the week. Build a territory sales development plan that ensures key accounts are contacted on a regular basis. Develop account sales and marketing strategies for Wholesale / Buying Group Dealers / Full Line Dealers. Implement approved sales programs for assigned territory & meet goals for assigned territory. Identify product gaps in key accounts within territory and expand product placement. Implement and execute the marketing support program for assigned territory. Successfully execute quarterly wholesale, dealer, range, retail chain promotions as necessary and assigned. Plan and execute quarterly Winchester Ammunition & Browning Ammunition promotional events with the key accounts for assigned territory and as assigned by supervisor.  Monitor and report on competitive activity. Conduct product demonstrations as necessary and assigned. Investigate and work w/ product services, credit services, or other departments to resolve customer issues. POSITION REQUIREMENTS (Not all inclusive)   Bachelor’s Degree. Preference in Business Administration, Sales, and Marketing or related field with a minimum of 3 years’ recent experience in a sales, marketing, or customer service role with a branded products leader, preferably in the sporting good product category.  OR Minimum 10 years’ recent experience in a sales, marketing, or customer service role with a branded sporting goods product leader. Residence within the assigned/defined territory is required; please refer to online job posting for details of preferred locations within each territory. Ability to sit in a vehicle or and work at a computer keyboard for extended periods of time. Ability to lift and move up to 75 pounds. Ability to plan, organize and manage multiple priorities under minimal supervision. Strong customer orientation. High performance team experience and the desire to be a strong team player. Excellent interpersonal skills including a strong command of the English language, both verbal and written communications. Exceptional skills in MS Office Suite -- Word, Excel, Outlook, Power Point. Must have no employment restrictions such as non-compete in place. Significant travel required (approximately 50%). SAP software experience preferred. Firearms and Ammunition proficiency preferred. Olin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.   Wed, 08 Sep 2021 09:05:43 -0400 https://jobs.nssf.org/jobs/rss/15366548/chief-operating-officer https://jobs.nssf.org/jobs/rss/15366548/chief-operating-officer Houston, Texas, Primary Arms, LLC is seeking a highly skilled candidate to join the team as the Chief Operations Officer . This is an excellent opportunity for an experienced executive to help us expand our footprint. This is a full-time position with occasional non-standard working hours that may be required. Key Responsibilities: Serves as a trusted advisor to the CEO in the Company’s continued quest for growth and expansion Directly supervises Operations and Finance Team Develops and refines overall business operations strategy Partners with executive leadership, Controller, and functional leaders to optimize financial results Develops and implements KPIs, goals, strategies, procedures and business plans Evaluates business cases and commercial proposals Analyzes and interprets data and metrics, and communicates complex information at all levels within the Company Qualifications and Experience: 3+ Years as a COO in a warehouse or distribution center environment  Expertise in e-commerce and distribution center operations Strong technical/ computer skills including proficiency in Microsoft Office.  NetSuite experience is a plus. Experience with federal government contracting preferred Proven results as an Integrator, Chief Operating Officer, Vice President, or a similarly relevant role Experience building high performing teams, including the ability to recognize and cultivate rising talent required Excellent interpersonal communication skills required Advanced degree, MBA or similar, preferred Benefits 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Life insurance PTO Vision insurance   Background checks and drug screen will be performed. Principals only. Recruiters, please don't contact this job poster. Do NOT contact us with unsolicited services or offers. No phone calls, please. Wed, 01 Sep 2021 17:14:50 -0400 https://jobs.nssf.org/jobs/rss/15381461/customer-relationship-manager https://jobs.nssf.org/jobs/rss/15381461/customer-relationship-manager Washington, Customer Relationship Manager Position Overview Davidson’s is an innovative leader in firearms distribution recognized for its excellence in creative marketing, technology, and world-class customer service. Davidson’s is currently seeking a passionate, shooting and hunting enthusiasts with outside sales and/or merchandising experience to serve as our Customer Relationship Manager in the Northwest Region (Northern California, Nevada, Oregon, Idaho, Wyoming, Washington, and Montana). Customer Relationship Managers are responsible for cultivating and maintaining profitable relationships and maximizing sales potential with existing customers on behalf of Davidson’s as well as prospecting for new accounts. The Customer Relationship Managers are the external representatives and true brand ambassadors for Davidson’s; conveying expertise and a passion for service towards our current and prospective customers with a sense of tact, sensitivity, and professionalism while influencing the overall satisfaction of our customers as well as their own prosperity and growth. Customer Relationship Manager Responsibilities include Being the face of Davidson’s brand by marketing products and services to current and prospective customers Promoting the capabilities and benefits of the Davidson’s GuaranteeD program and the Gallery of Guns website Communicating effectively with the sales management team; informing and updating the team regularly to guarantee that sales and client objectives are being met Developing an intimate knowledge of the active dealer base within the territory beyond just the top accounts by providing prospecting reports, account development strategies, and sales estimates on potential business growth opportunities Providing technical support to our website customers Prospecting and establishing new business through effective reporting and feedback The ideal Customer Relationship Manager candidate would possess 4+ years of related business-to-business sales and/or merchandising experience A firm knowledge of the firearms industry, firearms, ammunition, and related accessories Experience with Customer Relationship Management software systems A college degree Strong verbal and written communications skills The ability to be a self-starter and problem solver Proficiency with PCs, tablets, and Microsoft Office (e.g. Word, Excel, etc.) Customer Relationship Manager Position Requirements The ability to travel throughout the territory up to 90% of the time Candidates must reside within the Vancouver, Washington area Must possess a valid state motor vehicle operator license and a clean driving record Customer Relationship Manager Benefits     Davidson’s offers a generous benefits compensation package including a starting base salary of $75k p/year , PLUS a quarterly bonus potential in addition to FREE Medical, Dental, Life insurance, and family Telemedicine benefits for our employees. Additional voluntary benefits include family Medical, Dental, and Vision coverages as well as supplemental life insurance, flexible spending accounts, short-term/ long-term disability plans, cash benefit supplemental insurance plans, and a 401(k) with an UNLIMITED 25% match! About Davidson’s Founded in 1932, Davidson’s has grown into one of the nation’s top firearms wholesalers. Headquartered in Prescott, Arizona we proudly distribute over 80 brands of firearms to dealers nationwide. Davidson’s “GuaranteeD Lifetime Replacement Program” and its consumer website GalleryofGuns.com are two of Davidson’s unique services designed to help promote the business of our dealers. Our vision is to be a firearms distribution company that creates, develops, and nurtures strong customer, employee, vendor, and industry relationships, while always conducting ourselves honorably as we excel in the performance of our jobs and the fulfillment of our corporate social responsibilities. To apply for this position, please reply to this ad with your cover letter and resume, cover letters & resumes may also be emailed to us at hr@davidsonsinc.com. Applicants must be at least 21 years of age. All offers of employment are conditional based on the candidate’s ability to successfully pass a background check and pre-employment drug screening. To learn more about career opportunities at Davidson’s, click on the EMPLOYMENT link on GalleryofGuns.com Customer Relationship Manager Position Requirements The ability to travel throughout the territory up to 90% of the time Candidates must reside within the Vancouver, Washington area Must possess a valid state motor vehicle operator license and a clean driving record Thu, 09 Sep 2021 12:10:36 -0400 https://jobs.nssf.org/jobs/rss/15358877/supply-analyst https://jobs.nssf.org/jobs/rss/15358877/supply-analyst Accokeek, Maryland, Join the Best! It takes the best to be the best. Benelli USA is looking for a talented Supply Analyst with a relentless pursuit to drive Benelli USA’s desire to be the firearm of choice among dealers and consumers in our industry. We deliver best-in-class in an environment that drives accountability, leadership, integrity, and passion, all in a collaborative environment. Does this sound like you? Come join the world’s foremost firearms manufacturer that delivers products to enhance the shooting sports experience whether pursuing waterfowl, upland, big game, sporting clays or home defense our family of brands including Benelli USA, Franchi, Stoeger, Uberti and Chapuis offer something for any consumer. General Purpose:   The Benelli USA Supply Chain team plays an important role for our organization in driving service level improvements to our customers through collaborative planning, forecasting and replenishment.  The Supply Analyst is an integral contributing member to this team’s focus on Supply Chain improvement.  The Supply Analyst is the communication link (Control Tower) between, sales, marketing, and the various factories.  The Supply Analyst is responsible for building supply plans that reflect demand plans and production constraints to ensure the right product is in the right place at the right time in the right quantities to meet customer demand.  This role requires an individual with analytical experience, attention to detail and a bias for action to improve supply planning activities and influence with best practice methods.  The Supply Analyst ensures Benelli USA has adequate supply to meet demand to achieve and maintain best-in-class service levels for all brands and achieve the highest level of fulfillment.  Essential Duties and Responsibilities – What you will be doing: From the Consensus Demand Plan, the role creates finished goods needed to support customer orders, forecasted demand & inventory stocking requirements. Collaborate with cross functional partners to ensure inventory is managed according to constraints and targets that are aligned with the business strategy. Coordinate with Marketing, Sales and partner Factories to set launch quantities and timing of new product introductions and ensure smooth product transitions. Collaborate with Sales and Marketing to ensure product availability for events and programs. Collaborate with Factory Schedulers on the tactical execution of the supply program and ensure alignment of planning parameters with the factory level constraints Develop 18-month Supply Planning Models Create and manage purchase orders Maintain critical inventory parameters for Target & Safety Stock of finished goods, while considering supply lead time, warehouse and transportation constraints. Actively interact with demand management, manufacturing, quality, warehousing & transportation to solve material issues & consumption patterns. Measure, analyze, and reports key process metrics, while monitoring adherence to key performance indicators (KPI) that are assigned to the product categories. Identify possible product shortages against inventory plans and develop action items. Marshal resources to address action items and follow up on all material shortage-related issues. Coordinate and facilitate the monthly Demand/Supply Review meetings; act as Process Owner of this meeting to ensure the process is an integral part of the planning and control process Analyze model outputs and reports for accuracy, timeliness, and pertinence. Summarize data for use in senior management and executive level meetings Challenge/improve the planning process utilizing best practices. This position requires the individual to work closely with all departments and factory partners to create efficiencies, maintain service levels and drive results in a fast paced and demanding growth environment, leveraging his/her strong analytical and interpersonal skills.  Key Skills Include: Strong analytical, problem solving, and critical thinking skills Strong communication and presentation skills Ability to communicate across multiple departments and with international manufacturing partners The ability to lead through collaboration Performance Measurements: Forecasting of inventory levels and turns Months of Stock Factory Scorecard Excess and Obsolete Inventory Supervisory Responsibilities: NA Skills Required: Working knowledge of data analysis and forecasting tools and ability to develop actionable insights from data Excellent mathematical and analytical skills Excel skills must be exceptional To be successful, an agile mindset and instincts to move fast coupled with the ability to track and deliver on many priorities simultaneously is needed. Outstanding interpersonal, influencing and facilitation skills with the ability to work both cross-functionally and cross-culturally, specifically building positive relationships between key players and immediate team. Data and results driven Ability to objectively consider alternatives and quickly implement appropriate actions to address root cause issues Strong knowledge of continuous process improvement and principles Education and Experience Requirements:  Bachelor’s degree with an emphasis in logistics and supply chain management, data analytics or related field; or equivalent combination of education and experience 3+ years of dynamic and successful Supply Chain experience with strong and sustained performance, preferably in supply planning, inventory, or order management Must be proficient with Microsoft Office Suite with advanced experience using Excel and/ or other visualization tools Must be proficient with ERP planning and tools. Experience with international manufacturer and/or vendors is preferred. General Job Requirements: Capable to perform well in diverse working environments. Ability to work flexible hours and weekends as required. Must be able to travel. Working Conditions/Physical Job Requirements: Benelli USA is committed to working with its employee to reasonable accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision: A sighted person to operate a firearm and read and interpret marketing/financial data 2. Speech/Hearing: Ability to communicate verbally and in writing with staff, members, and vendors. Manual Dexterity: Ability to operate a firearm and standard office equipment. Physical Mobility: Mobility required.  Ability to participate in hunting/shooting activities and lift to 50 lbs. Tue, 31 Aug 2021 11:25:20 -0400 https://jobs.nssf.org/jobs/rss/15350729/club-manager https://jobs.nssf.org/jobs/rss/15350729/club-manager Rush, New York, We are seeking a dynamic individual that is self-motivated and innovative to function as the Club Manager. We are looking for someone who is committed to delivering Incredible Customer Service. This person will drive daily operations, event planning and is responsible for cultivating an atmosphere that is welcoming, fun and respectful for everyone. This person must be collaborative; partnering with the Board of Directors and others to help grow Club Membership. The Club Manager should be able to work independently building professional relationships with vendors and suppliers. The Club Manager’s responsibilities include working with a broad member base; managing staff and operations both inside the clubhouse and on our ranges and courses with an unwavering commitment to safety. As a successful Club manager this person must be proactive and able to plan, forecast future needs and deliver requirements on time. Club Manager Responsibilities: As the face of the club for both members and guests; the Manager will provide optimal level of customer services at all times Oversee the Club’s financial reporting and controls in conjunction with the Club’s External Accountant, providing monthly reporting to the Board of Directors Implement decisions from the Board in a timely, professional manner Act as a liaison between the Board, Club Committees, members and volunteers Maintain inventory of all club equipment and supplies Manage regular maintenance on all equipment Prepare required operating plans and implement strategies to achieve club objectives Overall hiring, direction and management of staff Develop and maintain an effective team culture at all times Prepare scheduling for shift coverage and evaluate daily activities to improve efficiencies Club Manager Requirements: A 4 degree in Business Management or related experience Minimum 2 years’ experience in a Management or a Leadership position preferred Excellent communication skills; both written and oral Ability to mentor staff members and lead by example Computer literate in Word, Power Point and Excel, knowledge or Point of Sale systems Complete understanding of Profit & Loss statements, Budgeting and Cash Flow reporting Willingness to perform manual labor at times; requires work both indoors and outdoors including in inclement weather Ability to operate equipment such as a snow plow, tractor and other related maintenance equipment is considered a plus Weekend coverage is required; Manager will have scheduling influence Sun, 29 Aug 2021 14:21:57 -0400 https://jobs.nssf.org/jobs/rss/15399509/winchester-marketing-services-associate https://jobs.nssf.org/jobs/rss/15399509/winchester-marketing-services-associate East Alton, Illinois, Olin Winchester, LLC (“Winchester”), a division of Olin Corporation, is actively searching for a Marketing Services Associate, located in its East Alton, Illinois office. Winchester's principal manufacturing facilities produce and distribute ammunition to hunters and shooting sports enthusiasts, as well as products made specifically for its law enforcement, military and industrial customers.  This role will process Winchester product service inquiries with customers and trade partners for ammunition non-conformances. This position will be responsible for monitoring and processing of online product support inquiries and will have extensive communication with customers in all trade channels. This position will report to the Product Manager. The ideal candidate will have a degree in business or communications and experience with product/customer service with a consumer package goods company. An individual that has general knowledge of hunting and/or shooting sports as well as ammunition product knowledge would be a plus. General Description of Basic Functions and Responsibilities (Not all inclusive)   Process Winchester product service inquiries with consumers and trade partners for ammunition non-conformances. Daily monitoring & processing of online product support inquiries. Issue standard or customized letters to customer complaints or inquires. Determine appropriate actions for customer relations credit when nonconforming products are returned. Coordinate implementation of product returns as required, both domestic and international. Coordinate implementation of product recalls as required. Extensive communication with customers in all trade channels. Represent company at various industry events as required. Provides weekly/monthly reports as required. Assist/Cross-train as required to support Product Management, Consumer Marketing, Retail Marketing and Marketing Research departments. Position Requirements (Not all inclusive)   Bachelor degree required; Business or communications preferred. Preference will be given to candidates with product/customer service experience with a consumer package goods company. Must be proficient with MS Word, Excel, and Access; SAP skills preferred. Individual must be a highly motivated self-starter who can thrive in a team-oriented environment. Strong interpersonal skills with the ability to effectively interact with internal/external customers exercising extreme diplomacy. Superior organizational, prioritization, written and oral communication skills required. Detailed individual with high degree of accuracy and the ability to work under pressure. Ability to multi-task and meet deadlines in a fast-paced environment. Must be able to manage critical records and identify ways to streamline processes. Willingness to accept new challenges and tasks as requested. Product knowledge preferred. Some travel required. “Olin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.” Wed, 08 Sep 2021 11:15:15 -0400 https://jobs.nssf.org/jobs/rss/15286298/marketing-manager https://jobs.nssf.org/jobs/rss/15286298/marketing-manager Post Falls, Idaho, Marketing Manager   Buck Knives, leader in sports cutlery is seeking a passionate and dynamic marketing talent that lives for the pursuit of big game, the strike of a well-presented cast, and the thrill of an avid outdoor Idaho lifestyle. The Marketing Manager will be a key member of the Management Team that will provide the strategic oversight to amplifying differentiator’s and driving a consistent and cohesive brand experience resulting in market share growth. This position is responsible for creating demand for the entirety of our product offering through the strategic execution of Buck Knives' brand efforts, marketing plans, and deliverables. This role will help shape the voice and vision of the organization with high visibility communications through print media, PR, packaging, merchandising, and digital forms that will leverage and further enhance brand affinity. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:8-hour shift Supplemental Pay: Bonus pay Work Location: One location Work Remotely: No Bachelor’s degree in marketing or closely related business administration degree. 3 + years of experience in a marketing management within the Outdoor products industry or closely related consumer goods market. Experience and/or passion for the hunting, fishing, shooting, outdoor industry. Wed, 18 Aug 2021 12:20:28 -0400 https://jobs.nssf.org/jobs/rss/15439992/lean-manufacturing-specialist https://jobs.nssf.org/jobs/rss/15439992/lean-manufacturing-specialist Milford, Connecticut, About the Opportunity The Lean Manufacturing Specialist at Baron Engraving is responsible for the technical management, maintenance and development of new and existing production efforts and the development of new processes. The Manufacturing Specialist will also play a key role in compliance with environmental, safety and health programs. People that thrive on creativity, innovation coupled with a passionate can-do attitude succeed on our team. Our employees have the opportunity to work on multiple platforms, multiple processes, and with multiple technical disciplines. Job Description The lean manufacturing specialist at Baron will assist the production team in leading process development and improvements. Duties include the following: Development of manufacturing processes and process sheets. Assist with planning and scheduling production. Troubleshooting and support of manufacturing and quality control processes. Help maintain production flow and efficiency. Utilize root cause analysis, preventative and corrective action to reduce/eliminate non-conformances. Maintain positive team relationships with internal and external business contacts, and co-workers. Continuously improves production processes by implementing Lean initiatives. Coordination of Environmental, Safety and Health compliance. Performs other duties, tasks and responsibilities as assigned. BSME or higher Complete understanding of Lean Manufacturing tools and methodologies. 2-5 years of relevant work experience Good time management and organizational skills Professional communication skills Experience working with MS Office products Knowledge of Geometric Dimensioning & Tolerancing CNC Machine programming experience (EDM, milling, grinding) and 3D modeling is a plus. 60,000-80,000 Mon, 13 Sep 2021 11:48:31 -0400 https://jobs.nssf.org/jobs/rss/15381072/field-training-specialist-firearms-training-division-mid-atlantic-and-texas https://jobs.nssf.org/jobs/rss/15381072/field-training-specialist-firearms-training-division-mid-atlantic-and-texas Nationwide, *HIRING FOR THE HOUSTON AREA AND MID ATLANTIC (OHIO, VIRGINIA AND WEST VIRGINIA) Position Summary:  This role will be responsible for improving and building successful training operations within Official Partners (OP) and Independent Instructors founded in USCCA curriculum and training programs. The Field Training Specialist (FTS) will guide them in the various ways that they can leverage the USCCA Curriculums and Training Programs to grow their business. The FTS will report to and take direction from the Training Division and will also partner with the District Sales Manager (DSM) and Account Executives (AE) within their district to prioritize and execute all business needs relating to training. Duties/Responsibilities: Help business partners to fully understand the features and benefits of USCCA curricula and training programs. Share training business best practices. Oversee certification of business partners in USCCA curricula. Understand and be able to instruct others in the use of the USCCA Training site and other digital tools that become available. Support partners as needed during the change management process. Advise and guide business partners as it relates to the execution of USCCA training programs. Offer continuing education opportunities for partner instructors. Follow Programs of Instruction and Lesson Plans for appropriate and applicable curricula. Follow and instruct others in USCCA Training SOPs. Provide timely after-action reviews to USCCA Training Division. Complete comprehensive evaluations of candidates for instructor certification and/or training counselor certification. Maintain a healthy working relationship with business partners, Account Executives and fellow TC’s/CI’s. Represent the USCCA Training Program in a professional manner. Meet and exceed the Instructor Code of Conduct. Support the USCCA Training Tour as needed. Attend and support company events as needed. Other duties as assigned.  Skills/Abilities and Education Requirements: CCHDF - USCCA Training Counselor Certified Understand and be able to clearly communicate USCCA Training Division policies and standard operating procedures. Exceptional written and oral communication skills. Excellent interpersonal skills with the ability to communicate effectively with other departments, outside business partners, and associates of all levels. The ability to earn trust and influence people. Strong analytical, organizational, and time management skills. Demonstrated ability to be self-motivated, self-directed, and work independently. Confident, competitive, and dependable. Computer literate and proficient in software and internet functions. High attention to detail. Self-motivated, self-directed, and the ability to work independently. Recommend policies, practices, and procedures that have a significant impact on the organization. Ability to manage multiple projects and work assignments. High level of professionalism and confidentiality. Must be able to work a flexible schedule. Frequent travel is required Must possess a valid Drivers License. Must possess a valid and current Concealed Carry License. 3-5 years of experience as a defensive firearms instructor. Minimum of 5 years experience owning/operating a training business within the firearms or self-defense industry. Demonstrates the Core Values of Delta Defense, LLC Physical Demands and Working Environment: Work is performed in classrooms and on shooting ranges (indoor and outdoor). Standing for long periods of time is required. Work includes exposure to extreme noise of firearms and requires the use of hearing protection. Must possess mobility, vision, hearing, and dexterity levels appropriate to the duties performed as a firearms instructor. Work may require walking, kneeling, crouching, lying, twisting, grasping, lifting, and carrying items weighing 50 pounds or less. Work may require driving long distances and traveling by air. The work environment characteristics described here are representative of those an instructor encounters while performing the essential functions of a firearms instructor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee normally works under typical classroom and shooting range conditions. Fri, 03 Sep 2021 11:49:57 -0400 https://jobs.nssf.org/jobs/rss/15366564/sales-representative https://jobs.nssf.org/jobs/rss/15366564/sales-representative Wyoming, Stag Arms has specialized in the development of AR15 rifles since it was first founded in 2003. The company aims to provide all shooters with a superior quality rifle at competitive price points, while driving home lifetime value with a Lifetime Transferable Warranty and Infinite Shot Barrel Guarantee. While pioneering the first left-handed Modern Sporting Rifle, the Stag Arms Team is constantly pushing the boundaries of product development for both right and left-handed consumers. The creation of innovative products that are accessible to all shooters being the main target. Each and every part that is assembled into Stag rifles are 100% American made, which is why we remain confident that we are producing a quality product. Stag Arms’ goal remains the same; to make sure there is no weak side for our customers and continuing to be a top tier firearms producer. “Great rifles are made in America; the best rifles are made here” As a Stag Arms Sales Representative, you will spend time developing strategic relationships with customers to build and cultivate our customer base. You will be the main point of contact for your customers; consistently keeping in contact to present new and additional products and services. A Stag Arms Sales Representative is responsible for revenue growth and is expected to increase customer satisfaction and loyalty. You are accountable to meet and exceed your established sales goals for your designated territory. You are responsible for managing the sales of products and equipment to current and future customers as well as reporting your sales leads. REQUIREMENTS: Excellent communication skills – both verbal and written Previous sales experience: 2 years preferred; 6 months minimum Basic knowledge of Microsoft Office Proven ability to multi-task and adhere to deadlines Strategic thinker, proven track record of planning and executing strategy Solution oriented; ability to problem solve, make decisions and negotiate when applicable Knowledge of firearms a plus Wed, 01 Sep 2021 17:21:22 -0400 https://jobs.nssf.org/jobs/rss/15297114/shooting-disciplines-manager https://jobs.nssf.org/jobs/rss/15297114/shooting-disciplines-manager Lewisville , Texas, The Shooting Disciplines Manager reports to the General Manager and is responsible for the day-to-day outdoor operation of the club. The Shooting Disciplines Manager assures that all shooting disciplines function flawlessly. Shooting disciplines include operations of Sporting Clays, Skeet, Bunker Trap, Helice, 5-Stand, Grid, Powder Pigeon and Rifle Range.  This position is responsible for shop, mechanical equipment and personnel serving these venues. The position provides supervision and leadership to all maintenance, repair, grounds-keeping and support personnel. They will service and interact with a diverse group of clients, guests, and members. This position is compensated by salary. Purpose driven, possesses integrity and believes in servant-leadership. A hands-on leader. High energy, highly visible, positive disposition and outgoing personality. Easily approached. Professional image, presentation, appearance and work ethic. Ability to effectively train staff members to safely perform assigned tasks. Must develop training program for each area of responsibility. Maintain training records for all staff members in preparation for routine audit. Ability to provide high level, professional customer service in a private club environment to the point of obsession. Addresses all members and guests as Mr., Mrs. or Ms. and their last name. High level organizational skills with an extreme attention to details.  Professional problem-solving skills.  Works under limited supervision. Meets tight deadlines, under pressure and with poise. Ability to respond quickly and appropriately to changing priorities in a professional manner. Experience in leading and developing a staff of 20 or more associates by applying professional human resources management practices. Practical working knowledge of labor law is required.  Experienced in sourcing, identifying, recruiting, interviewing, selecting and onboarding new employees. Experience in developing and implementing work safety programs and procedures or successful leadership in Outside Operations.    Working knowledge of the principles of facility management and guest services. Must have experience in managing facilities insuring compliance with all local, state and federal laws.  Must have a flexible schedule and the ability to work long hours, including evenings, weekends, and holidays.  Ability to lift/push/pull 65 lbs. on a regular basis. Comprehensive understanding of sporting event, charitable fund raising, private event, special event, and/or banquet revenue generation and cost accounting. Thu, 19 Aug 2021 12:55:31 -0400 https://jobs.nssf.org/jobs/rss/15381068/marketing-specialist-business-development https://jobs.nssf.org/jobs/rss/15381068/marketing-specialist-business-development West Bend, Wisconsin, Delta Defense is looking for an experienced Marketing Specialist for Business Development to join our rapidly growing company in West Bend, WI.  This position represents and promotes the company’s core values, mission, and believes that our products should be in the hands of those that want to responsibly protect with a firearm. Position Summary:  The Marketing Specialist for Business Development's main purpose is to act as the client’s liaison and work with internal departments to ensure that clients and USCCA’s needs are understood and satisfied. They may assist with making B2B sales, executing all negotiated deliverables, handling client complaints, collecting and analyzing data, and improving the overall partnership experience. The Marketing Specialist for Business Development brings expertise in project management, offering road-maps, and go-to-market tactics with strong experience and performance records. Manages a portfolio of high traffic producing accounts to achieve leads, sales, and profit goals by selling the USCCA offering through partner channels.  Relies on extensive experience and judgment to plan and accomplish goals internally and externally. Influences the work of other teams to accomplish negotiated offerings. Duties/Responsibilities: Create action planning project management timelines and prioritizing documents for the partnership account. Drives the deliverable goals of short-medium-long term objectives through short-medium-long term tactics internally and externally; Establishes and maintains on-going customer and strategic business relationships; Be the day to day internal subject-matter expert on the segment(s) and partnerships, including market requirements, applicable regulations, industry trends, competitors, and market conditions; Drive, liaise, and partner with content creation team relating to end user-specific content. (e.g. SEO, social media, white papers, PR, videos, sales copy, events/conferences/seminars, briefings, product demos, etc.)  Develop and maintain strong relationships with internal cross-functional departments, internal customers to include; business development team members, marketing, member services, IT, finance and HR colleagues, etc. Ability to build solid relationships through phone, email and video calls with partners (internal and external). Create top partner lists that we want to do business with and manage opportunities. Manage business development scorecard. Project manage business development partnership opportunities. Have the ability to manage ideas into marketing strategies without the constant guidance of team leaders. Skills/Abilities and Education Requirements:  High School Degree or equivalent required Bachelor’s  degree in Marketing or related field preferred 2-4 years of cumulative experience in account management in marketing, sales, or business development environments is preferred, but not required. Entrepreneurial-minded professional with strong commercial and interpersonal leadership skills; Strong analytical and problem-solving skills; ability to draw conclusions and make solid recommendations; Proven business acumen and ability to capitalize on customer and market findings; Excellent communication skills to present, inform, and persuade internal channels or external partnership customers; Outstanding interpersonal communication skills, both written and oral. Strong organizational skills are a must. Understanding of Internet marketing preferred. Strong understanding of the Delta Defense, LLC product suite. Computer literate and proficient in software and internet functions. High level of professionalism and confidentiality. Proven ability to communicate and work effectively with a diverse range of people at all levels and functions of the organization;  Advanced skills in composition, spreadsheets, and presentations. Demonstrates the Core Values of Delta Defense LLC Fri, 03 Sep 2021 11:46:59 -0400 https://jobs.nssf.org/jobs/rss/15281200/product-design-engineer https://jobs.nssf.org/jobs/rss/15281200/product-design-engineer Tacoma, Washington, Aero Precision - we’re not like every manufacturer.  Aero Precision’s drive for clean, perfect engineering and machining is unwavering and, there is no margin for error. Not every manufacturer will have razor thin tolerance levels. Not every manufacturer will personally oversee the development, design and machining of every part that comes off the line. We are known for our superior engineering and machining by civilian, Law Enforcement and Military, and are dedicated to deliver the highest quality products available. We’re not like every employer.  Precision machining is at the core of our success, but it wouldn’t be possible without our amazing manufacturing and fulfillment crew, energetic sales team, dialed in support functions and devoted leadership team. We have grown exponentially in the past 5-years, but have intentionally maintained our small, family feel culture that is the core of our existence. Our employees have a strong affiliation to our brand and products, and their passion is reflected in everything they do. You don’t just join our team - you join our family. The Opportunity.  Growth in the firearms industry has created this opportunity for a Product Design Engineer to join our high performing team.  This position will support the development of new products as well as refinement and/or improvements to existing products or product lines.  This position reports to the VP of Engineering and will work closely with the Products team on configuration and design ideas, and with our Manufacturing and Quality teams on producibility and feasibility. We are based in Tacoma, Washington but open to relocation or remote work for the right candidate. The Job. The Product Design Engineer will design and develop firearm products to support our vision and allow for the most cost effective and efficient manufacturing methods. They are responsible for research and development of innovative product designs and technologies, including manufacturing technologies, materials, and coatings. The Product Design Engineer will collaborate with other teams from marketing, product management, finance, and manufacturing, to understand full cycle product development goals and expectations on each project. They will meet expected cost targets or project budgets and accomplish them within the established timelines. The Product Design Engineer will develop verification test plans, including coordination with product management team for testing and prepare detailed analysis of testing results and recommend revisions. Additionally, they will develop and maintain technical documentation including SOP’s and technical drawings and models. Finally, the Product Design Engineer will manage tolerance stack-ups and functional interface between sub-systems, implement and process through Product Lifecycle Management System, and conduct FEA analysis and other numerical simulations as required. The Requirements. Bachelor of Science degree in Mechanical Engineering 10+ years’ experience of industrial design, preferably in the firearms industry. An equivalent combination of education and experience may be considered. CAD experience, preferably SolidWorks, and a have experience with Microsoft Office Tools. Experience with Agile PLM and Asana is a plus. Classwork and practical experience with mechanisms and machine design Personal experience with the operation of firearms. Preferably a firearm enthusiast. Ability to read, analyze, and interpret technical procedures. Ability to write reports and procedures, and effectively present information to team members and management. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form. Ability to manage uncertainty in a logical and organized manner.   The Benefits.  100% Paid Medical, Dental, Vision for Employee (family benefits also available) 100% Paid Life Insurance Disability Plans Educational Assistance Program 401(k) Plan Paid Time Off (PTO) Paid Holidays, including Floating Holiday Best Employee Product Discount in Industry Growing Company with a Small Company Work Culture Mon, 16 Aug 2021 16:25:06 -0400 https://jobs.nssf.org/jobs/rss/15381049/customer-service-supervisor-digital-weekend-shift https://jobs.nssf.org/jobs/rss/15381049/customer-service-supervisor-digital-weekend-shift Nationwide ,, Are you ready for a career you can BELIEVE in? Do you support the natural-born right to armed self-defense? Do you thrive in a warm, positive environment? Are you friendly and enjoy talking to and helping people? Are you naturally efficient? Are you able to juggle multiple tasks while maintaining high standards for accuracy and follow through Do you take pride in your organizational skills? Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? Then you may be ready to join one of the best customer service teams in America!  Help us inspire loyalty and create more responsible gun owners by providing exceptional service and an engaging and genuine experience for our customers.   Worried about training? Don’t be! We provide a comprehensive, 8 week, PAID training so you will be knowledgeable and confident when engaging with our members.  Training includes New Employee Orientation, product training, systems training, service and sales training, as well as training for earning your Property and Casualty Licenses. Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest growing companies in America and a favorite workplace in southeast Wisconsin. Inc. 5000 Fastest Growing Private Companies List 9 years in a row Top Workplace USA in 2021 Milwaukee Journal Sentinel Top Workplace 6 years in a row Milwaukee Business Journal Best Place to Work 5 years in a row We are a fun, fast-paced and rewarding place to work and grow! Customer Service Digital Supervisors are responsible for the coaching and development of the Digital Advisors, in our call center, as well as all personnel and administrative responsibilities that stem from their team. The Digital Supervisor must be more than just a people manager but a professional/personal coach and leader as well.  The individual must inspire, cheerlead, mentor and be a daily source of energy. Additionally, the Digital Supervisor must be aware of all happenings within the company that would affect the Digital Team and communicate them effectively.  This will require good rapport and communication with other departments as well.  These relationships must be developed and maintained.  This will promote interdepartmental growth and be an example of continuity to the Digital Team. The Digital Supervisor is responsible for the execution of any strategies or actions necessary to maintain and exceed member loyalty and for gathering department input and implementing initiatives.  Additional responsibilities include general operational support to the U.S. Concealed Carry Association members and prospects, projects assigned by manager or any other departments that align with the supervisors role and responsibilities. Duties/Responsibilities: Responsible for the upholding and encouraging ambassadors to act within the Customer Engagement Purpose: “We inspire LOYALTY through exceptional SERVICE and ENGAGING experiences built on trust”. Coaches and trains the CE Digital Team members effectively, encouraging and helping to facilitate their growth and development.   Drive a culture of Loyalty through all digital care interactions. Handle escalated customer contacts. Develop policy, guidelines, processes, and procedures for all modes of contact on digital platforms. Ensure effective cross-functional/cross-departmental communications for all of the CW Digital Team needs as well as cross-functional requests from other departments. Responsible for the KPIs and performance of CE Digital teams. Analyze employee metrics and utilize data to not only find coaching opportunities but also performance improvement. Responsible for live management of the floor to attain service levels (SL). Assist IT in the optimization of current platforms through feedback gained from advisors. Skills/Abilities and Education Requirements:  Excellent written and verbal communication skills. Computer literacy, understanding of CRM software, advanced internet functions and the ability to teach and troubleshoot these functions for the Digital Team Members. Ability to identify and resolve problems quickly. Excellent task management skills. Required ability to lead and direct others in alignment with Delta Core Values. Excellent critical thinking skills Ability to work independently and collaboratively to meet deadlines. Background in Customer Service and/or Sales desired. Background in Sales/Customer Service Coaching desired. Demonstrates the Core Values of Delta Defense, LLC. Fri, 03 Sep 2021 11:38:53 -0400 https://jobs.nssf.org/jobs/rss/15406110/compliance-manager https://jobs.nssf.org/jobs/rss/15406110/compliance-manager Houston, Texas, Job Summary: Primary Arms, LLC is seeking an experienced Compliance Manager to develop and oversee internal audit processes and to ensure compliance with domestic and foreign laws and regulations.   Key Responsibilities: · Assists with the creation of policies, procedures, work instructions, and audit objectives for various departments. · Oversees and advises staff engaged in government regulated functions. · Coordinates and oversees internal and external audit functions. · Project coordination and oversight. · Investigates and reports audit and related findings and recommends improvements. · Attends industry conferences and other educational opportunities virtually and\or in person. · Provides guidance to all levels of management in compliance related areas. · Evaluates and coordinates compliance related training. Qualifications and Experience: · Bachelor’s Degree in finance, accounting, business, or legal studies. · 3+years directly related experience. · Experience developing and implementing processes and workflows. · Ability to analyze complex business systems, identify risks, and propose solutions/ improvements. · Experience building effective partnerships and maximizing business relationships. · Must have a high degree of integrity. · Exemplary leadership skills, analytical ability, and interpersonal communication skills.   Preferred qualifications: · Knowledge of ATF regulations, ITAR and EAR compliance standards. · Firearms Industry knowledge. · Proficient with NetSuite. · CPA, MBA or JD strongly preferred.   Relocation Assistance Available Background check & drug screen required. To apply, include resume in reply to this post. Compensation based on experience. Minimum age requirement is 21.   No phone calls, please. Principles only. Recruiters, please don’t contact this job poster. Do NOT contact us with unsolicited services Thu, 09 Sep 2021 11:43:33 -0400 https://jobs.nssf.org/jobs/rss/15406804/range-and-retailer-project-administrator https://jobs.nssf.org/jobs/rss/15406804/range-and-retailer-project-administrator WEST BEND, Wisconsin, Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe.  We're one of the fastest growing companies in America and a favorite workplace in SE Wisconsin. Named on Inc. 5000 Fastest-Growing Private Companies List 10 years in a row Milwaukee Journal Sentinel Top Work Place for 6 years Milwaukee Journal Business Best Place to Work for 6 years.  We are a fun, fast-paced and rewarding place to work and grow! Position Summary: The Range and Retail Project Administrator is responsible for supporting the VP Range and Retail in hitting revenue goals and KPIs. This role is focused on high-impact opportunities for the Company.  It includes planning, research, prioritizing, and closing high-impact opportunities, and working with the professional field sales team to onboard, implement and grow these large accounts.  This role includes creating reports detailing pipelines, forecasts, and other sales metrics. The Range and Retail Project Administrator will work closely with other internal assets including Outside Sales, Affiliate Sales, Retail Marketing, Content, Events, Training, Member Services, and other contributors as needed. Duties/Responsibilities: Assist the VP of Range and Retail in day-to-day operations to prioritize and focus on high-impact opportunities through research and planning. Help to coordinate strategies and sales initiatives for high-impact opportunities. Follow-up activities to keep sales initiatives moving forward in cooperation with other assets within the company Work with the field sales team to coordinate onboarding, instructor training and certification, curriculum adoption, participation in training classes, and broadening the relationship between the client and the Company. Work with the Sales Operations Support Team to develop reports detailing prospect pipeline, forecasts, Official Partner activity tracking of high-impact partners, etc. Work with the Retail Marketing team to prepare for meetings and follow-up implementation of marketing programs developed for partners. Work with the Training team to organize instructor training and certification for partners. Work with the Affiliate team to implement digital marketing with partners. Handle miscellaneous duties as requested by VP Range and Retail and Sales management. Skills/Abilities and Education Requirements: Minimum of 3-5 years experience and success in sales, sales administration, or business development roles. Bachelor’s or Associates’s degree in marketing/sales or business-related field or equivalent work experience is preferred. Previous leadership experience is a plus. Strong analytical and problem-solving skills; ability to draw conclusions and make solid recommendations. Entrepreneurial-minded professional with strong interpersonal skills Strong business acumen and ability to capitalize on target market findings and develop long-term strategies to capture market potential. Proven ability to work effectively with a diverse range of people at all levels and functions of the organization. Proficiency in Excel, Google spreadsheets, documents, and slides. Proven track record of decision-making, project prioritization, follow-up, and meeting deadlines and goals. Some travel required, 10 to 20% Remote option for the right candidate, or based out of our West Bend WI headquarters Demonstrates the Core Values of Delta Defense, LLC   full benefit package and Thu, 09 Sep 2021 18:51:51 -0400 https://jobs.nssf.org/jobs/rss/15380913/regional-sales-manager-ky-in-il https://jobs.nssf.org/jobs/rss/15380913/regional-sales-manager-ky-in-il OPEN, Kentucky, Job Description: Establish and maintain effective business contacts with distributors and retailers within assigned territory. Meet / Exceed sales volume goals for assigned region. Understand the needs of each account to help profitably grow their business. Develop a Regional Operating Plan (ROP) which includes sales and market share growth with assigned accounts. Analyze and report opportunities, threats and challenges in market. Execute Corporate sales programs and promotions for assigned territory. Monitor, update and maintain Customer Relationship Management (CRM) including profiles on each A-B-C retailer in assigned region. Monitor and assist with developing Mossberg products. Complete Monthly Report, highlighting competitive activity with product and programs. Gather, compile and report field driven market research as requested. Travel outside of territory to support new customer development through Distributor Shows, Buy Group Shows, Consumer Trade Shows, or other events as needed. Operate within budget including travel expenses, equipment and business development funds (BDF). Other sales duties as directed.   Requirements: BA degree preferred or work experience equivalent. 3-5 years of successful sales account management experience preferred. Strong, firearms knowledge/experience is required. Firearm retail experience preferred. Solid communication, problem solving and negotiating skills. Solid organization, planning and self-starting skills. Strong analytical skills required with strong attention to detail and accuracy. Must become proficient in Mossberg product knowledge. Strong knowledge of Word, Excel, PowerPoint, and other software platforms as needed. Ability to excel in a team environment required. Weekly travel will be required. Must have a current motor vehicle license. AAE - EOE Fri, 03 Sep 2021 10:15:35 -0400 https://jobs.nssf.org/jobs/rss/15381058/member-loyalty-specialist https://jobs.nssf.org/jobs/rss/15381058/member-loyalty-specialist Nationwide, * THIS POSITION CAN BE REMOTE OR WORK OUT OF OUR HQ IN WEST BEND, WI * Would friends and strangers describe you as an extrovert? Are you fluent with words and highly persuasive if you are passionate about something? Do you thrive in an organization that values your ability to build relationships in a fast-paced environment? Then this position is for you! * Hours for this position are Monday-Friday from 8:00AM-4:30PM CST. * Position Summary:  The purpose of this position is to make sure that members receive unprecedented customer service and remind them of the amazing benefits they receive as a USCCA member. Member Loyalty Specialists do this by having great phone and email conversations using the AIDINC communication model. This is an outbound calling position to customers who have had an existing relationship.    Duties/Responsibilities: Call members for past due payments  Renew members that are about to expire  Have awesome conversations with members Be clear, confident and concise on the phone Follow up with customers when promised, and find and fulfill their needs Deepen and retain member relationships through needs assessment Empathizes with members and provide offers & solutions to make it easy for members to acquire a USCCA product Other outbound campaigns to meet the needs of the business Skills you’ll need to do this job effectively: Excellent organizational and time management skills Relentless follow-through and ability to prioritize multiple tasks Desire to “WOW” customers daily Ability to identify and resolve problems Strong interpersonal skills and ability to quickly establish rapport with people Embody an empathetic approach to every conversation Demonstrates the Core Values of Delta Defense, LLC Fri, 03 Sep 2021 11:44:12 -0400 https://jobs.nssf.org/jobs/rss/15333179/gunsmith https://jobs.nssf.org/jobs/rss/15333179/gunsmith Accokeek, Maryland, Join the Best! It takes the best to be the best. Benelli USA is looking for a talented Gunsmith with a relentless pursuit to drive Benelli USA’s desire to be the firearm of choice among dealers and consumers in our industry. We deliver best-in-class in an environment that drives accountability, leadership, integrity, and passion, all in a collaborative environment. Does this sound like you? Come join the world’s foremost firearms manufacturer that delivers products to enhance the shooting sports experience whether pursuing waterfowl, upland, big game, sporting clays or home defense our family of brands including Benelli USA, Franchi, Stoeger, Uberti and Chapuis offer something for any consumer. General Purpose:  The Gunsmith will facilitate all assigned repairs and modifications needed for firearms sent in for warranty service and repair.                                                                                               Essential Duties and Responsibilities: Ability to work independently to trouble shoot, diagnose and repair common and uncommon firearms failures and issues. Disassemble and reassemble different models of firearms. Perform function/fire test and clean to evaluate all issues with firearms sent in for repair. Coordinate with the Service Manager to determine warranty responsibility for firearm failure issues and or damage. Install all parts needed to make repairs. Operate all machinery needed to facilitate repair. Use JDE and CSM to obtain information and to list repairs done and parts used. Document work done by writing concise description of repairs. Fully clean and inspect firearm before shipping. Perform maintenance and cleaning for work area, equipment and tools. Non Essential Duties:  Perform specific and delegated duties as assigned by Management. Help to maintain the integrity and cleanliness of the Dealer Support Center beyond the designated work area to encompass all departments in the warehouse. Performance Measurements: Gunsmith must work professionally and productively showing the ability to be efficient and to utilize time appropriately. All work must be performed in accordance with established policies, standards and security procedures Good working relationships and cooperation with all managers and employees. Uphold the professional and business reputation of Benelli USA. Supervisory Responsibilities: N/A Skills Required: Ability to use a personal computer and related software applications to include Microsoft Word, Excel and Outlook. General knowledge of Benelli USA policies and procedures. High organizational skills along with a better than average eye for detail. Ability to operate all needed tools and equipment used for firearm repair and modification. Education and Experience Requirements:  College/Trade School degree preferred or minimum 2 yrs experience in a general gunsmith repair shop. Good handwriting, phone, and computer system skills are required. Must speak, read and write fluent English. General Job Requirements: Regular and satisfactory attendance is required. Work mandatory over-time, to include weekends, at the discretion of the company when needed. Work in an area that lead and chemicals are present daily. Working Conditions/Physical Job Requirements:  Benelli USA is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job. Physical Mobility: Constant mobility is required. Ability to lift 75 Lbs continually. Manual Dexterity: Ability to operate light duty and heavy duty equipment used to facilitate firearm repair and modification. Vision: A sighted person to read and fully inspect firearms and read all repair and part manuals. Speech/Hearing: Ability to communicate verbally and in writing.   Thu, 26 Aug 2021 14:28:29 -0400 https://jobs.nssf.org/jobs/rss/15381056/member-retention-supervisor https://jobs.nssf.org/jobs/rss/15381056/member-retention-supervisor Nationwide ,, * This position can be based from our West Bend, WI HQ - or remote for the right candidate. * Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest-growing companies in America and a favorite workplace in SE Wisconsin. Named on Inc. 5000 Fastest-Growing Private Companies List 10 years in a row Milwaukee Journal Sentinel Top Workplace 6 years in a row Milwaukee Business Journal Best Place to Work 6 years in a row The Retention Supervisor will be a positive leader and role model for our Retention team.  This individual must lead by example, get into the trenches and take customer calls when needed.  They will communicate the level of care necessary to provide an unprecedented experience for our prospects and members and will show/gain respect from the teams.   The Retention Supervisor must be more than just a people manager but a professional/personal coach and leader as well.  The individual must inspire, mentor and be a daily source of energy. Additionally, the Retention Supervisor must be aware of all happenings within the company that would affect their team and communicate that effectively.  This will require good rapport and communication with other departments as well.  These relationships must be developed and maintained.  This will promote interdepartmental growth and be an example of continuity to the sales team. The Retention Supervisor is responsible for the execution of any strategies or actions necessary to maintain and exceed member satisfaction and for gathering department input and implementing initiatives.  Also for general operational support to Delta Defense LLC/USCCA members and prospects. Duties/Responsibilities: Tactical Daily individualized coaching sessions with sales advisors Real-time workforce management - scheduling lunches  Taking active calls if needed - leading by example Work the floor/group chat answering advisor questions when presented Managing UKG Time Maintain accountability for team’s follow-ups Guide compliance to policies and procedures for the team. Strategic Creating strong advisors Establishing coaching and retention programs that are tailored for advisor improvement and maximizing business results Work with manager and Sales team to draw up new ideas/plans/tests Be a go-to on the floor for all sales agents, take escalated calls, help close calls by real-time coaching Support/Improve morale of team through gamification and rewards Looking to develop, mentor and lead up and coming Team Leads Skills/Abilities and Education Requirements:  High School diploma or equivalent Excellent written and verbal communication skills. Ability to identify and resolve problems quickly with available resources and balance priority of multiple issues. Firearms and self defense knowledge and training is highly preferred. Background in Customer Service and people building is required. Embraces change and is flexible and responsive to the needs of the business and team.  Fri, 03 Sep 2021 11:41:57 -0400 https://jobs.nssf.org/jobs/rss/15333166/channel-sales-manager-independent-dealers https://jobs.nssf.org/jobs/rss/15333166/channel-sales-manager-independent-dealers Accokeek, Maryland, Join the Best! It takes the best to be the best. Benelli USA is looking for a talented Channel Manager with a relentless pursuit to drive Benelli USA’s desire to be the firearm of choice among dealers and consumers in our industry. We deliver best-in-class in an environment that drives accountability, leadership, integrity, and passion, all in a collaborative environment. Does this sound like you? Come join the world’s foremost firearms manufacturer that delivers products to enhance the shooting sports experience whether pursuing waterfowl, upland, big game, sporting clays or home defense our family of brands including Benelli USA, Franchi, Stoeger, Uberti and Chapuis offer something for any consumer. General Purpose: The Channel Manager, Independent Dealers will provide leadership and execution of the strategic initiatives for Benelli USA’s family of brands into the independent dealer channel.  This position will drive collaboration and alignment with key stakeholders in marketing, product management, finance, and customer service as well our external sales teams striving to achieve best-in-class service levels for Benelli USA to achieve the highest level of customer satisfaction and fulfillment.  What you’ll do: As a Channel Manager, you’ll be a part of our National Retail Channel team, responsible for profitability, promotion, pricing, assortment planning, driving strategic initiatives and new product plans for key growth categories within the independent dealer channel.  You’ll get to: Essential Duties and Responsibilities: Direct and coordinate strategic initiatives and marketing activities to achieve operating and budgetary plans for the business. Learn and understand the Channel P&L to make sound business decisions to drive top and bottom lines. Collaborates with key accounts, sales team, supply chain, product management, marketing, and finance to support sales activities and oversee coordination of product allocation and program, promotion, advertising, or event fulfillment. Oversee forecast for Independent Channel working with Business Analyst role annually and monthly updates collaborating with supply chain. Collaborate with Business Analyst on reporting monthly sales numbers, performance-to-goal tracking and measuring objectives for each sales territory on Independent Dealer sales. Develop annually sell-in promotions that tie to product drivers working with VP of Sales, marketing, product management, finance and supply chain, track effectiveness and recommend changes for improvement as needed. Periodic travel with field sales team to present new products, merchandise, programs, and promotional strategies to Independent Dealer owners/ buyers to gain buy-in, product placement and stay current with the competition. Interface with marketing and product management on in-store point-of-sale materials. Responds to sales (inside/ outside) & customer service inquiries. Manage annual promotional budget spend with sales team. Supports the company MAP policy to control pricing issues. Work with customer service to track & support new dealer acquisition, product lines and levels.   Non-Essential Duties: Perform specific and delegated duties as assigned by management. Performance Measurements: Sales achievement – overall company sales and channel sales will be measured against goal Forecast achievement – Monthly forecast/re-forecast completed on time Forecasting accuracy – Constantly works to improve forecast accuracy to reach goal Territory Communication – Monthly communication with Sales Team to support achievement of monthly sales numbers, and performance-to-goal metrics Program execution – Customer Service ship on time metric Supervisory Responsibilities: Channel Marketing Specialist and Business Analyst Working Conditions/Physical Job Requirements: Benelli USA is committed to working with its employee to reasonable accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision: A sighted person to operate a firearm and read and interpret marketing/financial data Speech/Hearing: Ability to communicate verbally and in writing with staff, members, and vendors. Manual Dexterity: Ability to operate a firearm and standard office equipment. Physical Mobility: Mobility required.  Ability to participate in hunting/shooting activities and lift up to 50 lbs. Who you are: You always strive to do a good job.  But wouldn’t it be great if your job was also your hobby or passion working for a company that is a mainstay in the shooting sports industry.  You care about quality at every level.  You enjoy learning and growing and to be acknowledged for your valuable contributions.  You also have: Bachelor’s degree or equivalent work experience. 5+ years in product, sales and/ or marketing experience within the retail space. Strong understanding of key business and financial metrics such as sales, gross margins, operating margins, and inventory turns. Effective project management and time management skills with attention to detail and ability to work cross-functionally within the organization. Ability to multi-task, and manage deadlines in a dynamic, fast paced work environment. Proficient in Microsoft Office, to include Pivot Tables in Excel, Power Point. Excellent working knowledge of ERP, JDE preferred. Strong interpersonal skills, written, verbal and presentation. General Job Requirements: Regular and satisfactory attendance is required. Ability to work flexible hours and weekends is required. Tue, 31 Aug 2021 11:45:09 -0400 https://jobs.nssf.org/jobs/rss/15352936/territory-sales-manager https://jobs.nssf.org/jobs/rss/15352936/territory-sales-manager Any, Montana,  If you are an outdoor enthusiast who has a passion for shooting, hunting and the outdoors, with a proven sales track record this may be the perfect opportunity.  Position: Territory Manager (Idaho, Montana and Northern Wyoming) for a leading Independent Manufacturers Representative Group focused on the shooting, hunting and outdoor trade. Note: Other developed territories could open up, so if you are interested, we’d like to hear from you.  All sales activities, from lead generation through close for a broad line of shooting, hunting and outdoor products to dealers, distributors and chain accounts. • 4-6 years of sales experience in the shooting sports/sporting goods industry or related, retail/wholesale or combined. • 4-year degree in business and/or marketing or equivalent experience. • Ability and willingness to travel and work independently. • Proven ability to set and achieve sales goals. Mon, 30 Aug 2021 11:52:20 -0400