https://jobs.nssf.org Latest Firearms Industry Jobs Jobs Sat, 11 Sep 2021 01:56:24 Z https://jobs.nssf.org/jobs/rss/15381058/member-loyalty-specialist https://jobs.nssf.org/jobs/rss/15381058/member-loyalty-specialist Nationwide, * THIS POSITION CAN BE REMOTE OR WORK OUT OF OUR HQ IN WEST BEND, WI * Would friends and strangers describe you as an extrovert? Are you fluent with words and highly persuasive if you are passionate about something? Do you thrive in an organization that values your ability to build relationships in a fast-paced environment? Then this position is for you! * Hours for this position are Monday-Friday from 8:00AM-4:30PM CST. * Position Summary:  The purpose of this position is to make sure that members receive unprecedented customer service and remind them of the amazing benefits they receive as a USCCA member. Member Loyalty Specialists do this by having great phone and email conversations using the AIDINC communication model. This is an outbound calling position to customers who have had an existing relationship.    Duties/Responsibilities: Call members for past due payments  Renew members that are about to expire  Have awesome conversations with members Be clear, confident and concise on the phone Follow up with customers when promised, and find and fulfill their needs Deepen and retain member relationships through needs assessment Empathizes with members and provide offers & solutions to make it easy for members to acquire a USCCA product Other outbound campaigns to meet the needs of the business Skills you’ll need to do this job effectively: Excellent organizational and time management skills Relentless follow-through and ability to prioritize multiple tasks Desire to “WOW” customers daily Ability to identify and resolve problems Strong interpersonal skills and ability to quickly establish rapport with people Embody an empathetic approach to every conversation Demonstrates the Core Values of Delta Defense, LLC Fri, 03 Sep 2021 11:44:12 -0400 https://jobs.nssf.org/jobs/rss/15381056/member-retention-supervisor https://jobs.nssf.org/jobs/rss/15381056/member-retention-supervisor Nationwide ,, * This position can be based from our West Bend, WI HQ - or remote for the right candidate. * Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest-growing companies in America and a favorite workplace in SE Wisconsin. Named on Inc. 5000 Fastest-Growing Private Companies List 10 years in a row Milwaukee Journal Sentinel Top Workplace 6 years in a row Milwaukee Business Journal Best Place to Work 6 years in a row The Retention Supervisor will be a positive leader and role model for our Retention team.  This individual must lead by example, get into the trenches and take customer calls when needed.  They will communicate the level of care necessary to provide an unprecedented experience for our prospects and members and will show/gain respect from the teams.   The Retention Supervisor must be more than just a people manager but a professional/personal coach and leader as well.  The individual must inspire, mentor and be a daily source of energy. Additionally, the Retention Supervisor must be aware of all happenings within the company that would affect their team and communicate that effectively.  This will require good rapport and communication with other departments as well.  These relationships must be developed and maintained.  This will promote interdepartmental growth and be an example of continuity to the sales team. The Retention Supervisor is responsible for the execution of any strategies or actions necessary to maintain and exceed member satisfaction and for gathering department input and implementing initiatives.  Also for general operational support to Delta Defense LLC/USCCA members and prospects. Duties/Responsibilities: Tactical Daily individualized coaching sessions with sales advisors Real-time workforce management - scheduling lunches  Taking active calls if needed - leading by example Work the floor/group chat answering advisor questions when presented Managing UKG Time Maintain accountability for team’s follow-ups Guide compliance to policies and procedures for the team. Strategic Creating strong advisors Establishing coaching and retention programs that are tailored for advisor improvement and maximizing business results Work with manager and Sales team to draw up new ideas/plans/tests Be a go-to on the floor for all sales agents, take escalated calls, help close calls by real-time coaching Support/Improve morale of team through gamification and rewards Looking to develop, mentor and lead up and coming Team Leads Skills/Abilities and Education Requirements:  High School diploma or equivalent Excellent written and verbal communication skills. Ability to identify and resolve problems quickly with available resources and balance priority of multiple issues. Firearms and self defense knowledge and training is highly preferred. Background in Customer Service and people building is required. Embraces change and is flexible and responsive to the needs of the business and team.  Fri, 03 Sep 2021 11:41:57 -0400 https://jobs.nssf.org/jobs/rss/15381068/marketing-specialist-business-development https://jobs.nssf.org/jobs/rss/15381068/marketing-specialist-business-development West Bend, Wisconsin, Delta Defense is looking for an experienced Marketing Specialist for Business Development to join our rapidly growing company in West Bend, WI.  This position represents and promotes the company’s core values, mission, and believes that our products should be in the hands of those that want to responsibly protect with a firearm. Position Summary:  The Marketing Specialist for Business Development's main purpose is to act as the client’s liaison and work with internal departments to ensure that clients and USCCA’s needs are understood and satisfied. They may assist with making B2B sales, executing all negotiated deliverables, handling client complaints, collecting and analyzing data, and improving the overall partnership experience. The Marketing Specialist for Business Development brings expertise in project management, offering road-maps, and go-to-market tactics with strong experience and performance records. Manages a portfolio of high traffic producing accounts to achieve leads, sales, and profit goals by selling the USCCA offering through partner channels.  Relies on extensive experience and judgment to plan and accomplish goals internally and externally. Influences the work of other teams to accomplish negotiated offerings. Duties/Responsibilities: Create action planning project management timelines and prioritizing documents for the partnership account. Drives the deliverable goals of short-medium-long term objectives through short-medium-long term tactics internally and externally; Establishes and maintains on-going customer and strategic business relationships; Be the day to day internal subject-matter expert on the segment(s) and partnerships, including market requirements, applicable regulations, industry trends, competitors, and market conditions; Drive, liaise, and partner with content creation team relating to end user-specific content. (e.g. SEO, social media, white papers, PR, videos, sales copy, events/conferences/seminars, briefings, product demos, etc.)  Develop and maintain strong relationships with internal cross-functional departments, internal customers to include; business development team members, marketing, member services, IT, finance and HR colleagues, etc. Ability to build solid relationships through phone, email and video calls with partners (internal and external). Create top partner lists that we want to do business with and manage opportunities. Manage business development scorecard. Project manage business development partnership opportunities. Have the ability to manage ideas into marketing strategies without the constant guidance of team leaders. Skills/Abilities and Education Requirements:  High School Degree or equivalent required Bachelor’s  degree in Marketing or related field preferred 2-4 years of cumulative experience in account management in marketing, sales, or business development environments is preferred, but not required. Entrepreneurial-minded professional with strong commercial and interpersonal leadership skills; Strong analytical and problem-solving skills; ability to draw conclusions and make solid recommendations; Proven business acumen and ability to capitalize on customer and market findings; Excellent communication skills to present, inform, and persuade internal channels or external partnership customers; Outstanding interpersonal communication skills, both written and oral. Strong organizational skills are a must. Understanding of Internet marketing preferred. Strong understanding of the Delta Defense, LLC product suite. Computer literate and proficient in software and internet functions. High level of professionalism and confidentiality. Proven ability to communicate and work effectively with a diverse range of people at all levels and functions of the organization;  Advanced skills in composition, spreadsheets, and presentations. Demonstrates the Core Values of Delta Defense LLC Fri, 03 Sep 2021 11:46:59 -0400 https://jobs.nssf.org/jobs/rss/15381072/field-training-specialist-firearms-training-division-mid-atlantic-and-texas https://jobs.nssf.org/jobs/rss/15381072/field-training-specialist-firearms-training-division-mid-atlantic-and-texas Nationwide, *HIRING FOR THE HOUSTON AREA AND MID ATLANTIC (OHIO, VIRGINIA AND WEST VIRGINIA) Position Summary:  This role will be responsible for improving and building successful training operations within Official Partners (OP) and Independent Instructors founded in USCCA curriculum and training programs. The Field Training Specialist (FTS) will guide them in the various ways that they can leverage the USCCA Curriculums and Training Programs to grow their business. The FTS will report to and take direction from the Training Division and will also partner with the District Sales Manager (DSM) and Account Executives (AE) within their district to prioritize and execute all business needs relating to training. Duties/Responsibilities: Help business partners to fully understand the features and benefits of USCCA curricula and training programs. Share training business best practices. Oversee certification of business partners in USCCA curricula. Understand and be able to instruct others in the use of the USCCA Training site and other digital tools that become available. Support partners as needed during the change management process. Advise and guide business partners as it relates to the execution of USCCA training programs. Offer continuing education opportunities for partner instructors. Follow Programs of Instruction and Lesson Plans for appropriate and applicable curricula. Follow and instruct others in USCCA Training SOPs. Provide timely after-action reviews to USCCA Training Division. Complete comprehensive evaluations of candidates for instructor certification and/or training counselor certification. Maintain a healthy working relationship with business partners, Account Executives and fellow TC’s/CI’s. Represent the USCCA Training Program in a professional manner. Meet and exceed the Instructor Code of Conduct. Support the USCCA Training Tour as needed. Attend and support company events as needed. Other duties as assigned.  Skills/Abilities and Education Requirements: CCHDF - USCCA Training Counselor Certified Understand and be able to clearly communicate USCCA Training Division policies and standard operating procedures. Exceptional written and oral communication skills. Excellent interpersonal skills with the ability to communicate effectively with other departments, outside business partners, and associates of all levels. The ability to earn trust and influence people. Strong analytical, organizational, and time management skills. Demonstrated ability to be self-motivated, self-directed, and work independently. Confident, competitive, and dependable. Computer literate and proficient in software and internet functions. High attention to detail. Self-motivated, self-directed, and the ability to work independently. Recommend policies, practices, and procedures that have a significant impact on the organization. Ability to manage multiple projects and work assignments. High level of professionalism and confidentiality. Must be able to work a flexible schedule. Frequent travel is required Must possess a valid Drivers License. Must possess a valid and current Concealed Carry License. 3-5 years of experience as a defensive firearms instructor. Minimum of 5 years experience owning/operating a training business within the firearms or self-defense industry. Demonstrates the Core Values of Delta Defense, LLC Physical Demands and Working Environment: Work is performed in classrooms and on shooting ranges (indoor and outdoor). Standing for long periods of time is required. Work includes exposure to extreme noise of firearms and requires the use of hearing protection. Must possess mobility, vision, hearing, and dexterity levels appropriate to the duties performed as a firearms instructor. Work may require walking, kneeling, crouching, lying, twisting, grasping, lifting, and carrying items weighing 50 pounds or less. Work may require driving long distances and traveling by air. The work environment characteristics described here are representative of those an instructor encounters while performing the essential functions of a firearms instructor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee normally works under typical classroom and shooting range conditions. Fri, 03 Sep 2021 11:49:57 -0400 https://jobs.nssf.org/jobs/rss/15381049/customer-service-supervisor-digital-weekend-shift https://jobs.nssf.org/jobs/rss/15381049/customer-service-supervisor-digital-weekend-shift Nationwide ,, Are you ready for a career you can BELIEVE in? Do you support the natural-born right to armed self-defense? Do you thrive in a warm, positive environment? Are you friendly and enjoy talking to and helping people? Are you naturally efficient? Are you able to juggle multiple tasks while maintaining high standards for accuracy and follow through Do you take pride in your organizational skills? Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? Then you may be ready to join one of the best customer service teams in America!  Help us inspire loyalty and create more responsible gun owners by providing exceptional service and an engaging and genuine experience for our customers.   Worried about training? Don’t be! We provide a comprehensive, 8 week, PAID training so you will be knowledgeable and confident when engaging with our members.  Training includes New Employee Orientation, product training, systems training, service and sales training, as well as training for earning your Property and Casualty Licenses. Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest growing companies in America and a favorite workplace in southeast Wisconsin. Inc. 5000 Fastest Growing Private Companies List 9 years in a row Top Workplace USA in 2021 Milwaukee Journal Sentinel Top Workplace 6 years in a row Milwaukee Business Journal Best Place to Work 5 years in a row We are a fun, fast-paced and rewarding place to work and grow! Customer Service Digital Supervisors are responsible for the coaching and development of the Digital Advisors, in our call center, as well as all personnel and administrative responsibilities that stem from their team. The Digital Supervisor must be more than just a people manager but a professional/personal coach and leader as well.  The individual must inspire, cheerlead, mentor and be a daily source of energy. Additionally, the Digital Supervisor must be aware of all happenings within the company that would affect the Digital Team and communicate them effectively.  This will require good rapport and communication with other departments as well.  These relationships must be developed and maintained.  This will promote interdepartmental growth and be an example of continuity to the Digital Team. The Digital Supervisor is responsible for the execution of any strategies or actions necessary to maintain and exceed member loyalty and for gathering department input and implementing initiatives.  Additional responsibilities include general operational support to the U.S. Concealed Carry Association members and prospects, projects assigned by manager or any other departments that align with the supervisors role and responsibilities. Duties/Responsibilities: Responsible for the upholding and encouraging ambassadors to act within the Customer Engagement Purpose: “We inspire LOYALTY through exceptional SERVICE and ENGAGING experiences built on trust”. Coaches and trains the CE Digital Team members effectively, encouraging and helping to facilitate their growth and development.   Drive a culture of Loyalty through all digital care interactions. Handle escalated customer contacts. Develop policy, guidelines, processes, and procedures for all modes of contact on digital platforms. Ensure effective cross-functional/cross-departmental communications for all of the CW Digital Team needs as well as cross-functional requests from other departments. Responsible for the KPIs and performance of CE Digital teams. Analyze employee metrics and utilize data to not only find coaching opportunities but also performance improvement. Responsible for live management of the floor to attain service levels (SL). Assist IT in the optimization of current platforms through feedback gained from advisors. Skills/Abilities and Education Requirements:  Excellent written and verbal communication skills. Computer literacy, understanding of CRM software, advanced internet functions and the ability to teach and troubleshoot these functions for the Digital Team Members. Ability to identify and resolve problems quickly. Excellent task management skills. Required ability to lead and direct others in alignment with Delta Core Values. Excellent critical thinking skills Ability to work independently and collaboratively to meet deadlines. Background in Customer Service and/or Sales desired. Background in Sales/Customer Service Coaching desired. Demonstrates the Core Values of Delta Defense, LLC. Fri, 03 Sep 2021 11:38:53 -0400 https://jobs.nssf.org/jobs/rss/15381041/customer-service-representative-phones-various-shifts-remote-optional https://jobs.nssf.org/jobs/rss/15381041/customer-service-representative-phones-various-shifts-remote-optional Nationwide, Are you ready for a career you can BELIEVE in? Do you support the natural-born right to armed self-defense? Do you thrive in a warm, positive environment? Are you friendly and enjoy talking to and helping people? Are you naturally efficient? Are you able to juggle multiple tasks while maintaining high standards for accuracy and follow through Do you take pride in your organizational skills? Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? Then you may be ready to join one of the best customer service teams in America!  Help us inspire loyalty and create more responsible gun owners by providing exceptional service and an engaging and genuine experience for our customers. We aren’t just a customer service team; we build relationships and make sure our members know they are part of our family.  80% of your day will be spent communicating with USCCA members over the phone.    Worried about training? Don’t be! We provide a comprehensive, 8 week, PAID training so you will be knowledgeable and confident when engaging with our members.  Training includes New Employee Orientation, product training, systems training, service and sales training, as well as training for earning your Property and Casualty Licenses. Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest growing companies in America and a favorite workplace in southeast Wisconsin. Inc. 5000 Fastest Growing Private Companies List 10 years in a row Top Workplace USA in 2021 Milwaukee Journal Sentinel Top Workplace 6 years in a row Milwaukee Business Journal Best Place to Work 5 years in a row We are a fun, fast-paced and rewarding place to work and grow! Position Summary Customer Service Advisors provide a world-class experience for our members who reach us by phone.  We engage, inform and assist our members with all of their membership needs.  This may include updating their account information, assisting them with the purchase of a new t-shirt or talking about the latest issue of Concealed Carry Magazine!   Duties/ Responsibilities: Handle and resolve customer issues Have awesome, engaging conversations  Sell our amazing products and services Be clear, confident and concise on the phone  Deepen and retain member relationships through needs assessment Empathize with members and ask probing questions Provide offers, solutions and information to match the customer needs Save customers who are thinking about leaving us Follow up with our customers when promised Collaborate with with your team members to help one another learn and grow Maintain up-to-date knowledge about product information and promotions Provide excellent service and ensure customer satisfaction Maintain alignment with Core Values and Mission of the USCCA in all interactions Benefits At Delta Defense, LLC our employees enjoy one of the best benefits packages in the business, including comprehensive medical, dental, and vision plans, 401k match, access to a life coach, an annual stipend for self-defense purchases, a flexible casual dress environment, remote work options and a complimentary USCCA Membership. Compensation Starting hourly wage is $18.00 per hour, with additional shift premiums $0.50 - $3.00 for weekend,  evening or third shifts.   Advisors are also eligible for annual company bonuses. ***PLEASE WATCH YOUR EMAIL FOR NEXT STEPS AFTER SUBMITTING YOUR APPLICATION. YOU WILL BE ASKED TO TAKE AN ONLINE ASSESSMENT TO PROCEED IN THE HIRING PROCESS. WE LOOK FORWARD TO YOUR APPLICATION.*** Skills/ Abilities and Education Requirements: A strong belief in the Second Amendment Firearms and self-defense knowledge is preferred but not necessary Desire to “WOW” customers daily A “Find Needs/Fill Needs” orientation to customer interactions Excellent organizational and time management skills Computer savvy-ness, including the ability to learn new things quickly Relentless follow-through and ability to prioritize multiple tasks Ability to identify and resolve problems Strong interpersonal skills and ability to quickly establish rapport with people An empathetic approach to every conversation Hunger to exceed expectations  Have real conversations with customers; we don’t use scripts Excellent interpersonal, verbal, and written communication skills Energized by a variety of tasks and duties  Associate degree or higher preferred Willingness to have fun with an awesome team.  Might want to bring a Nerf gun! Demonstrate the Core Values of Delta Defense, LLC   Fri, 03 Sep 2021 11:36:09 -0400 https://jobs.nssf.org/jobs/rss/15366564/sales-representative https://jobs.nssf.org/jobs/rss/15366564/sales-representative Wyoming, Stag Arms has specialized in the development of AR15 rifles since it was first founded in 2003. The company aims to provide all shooters with a superior quality rifle at competitive price points, while driving home lifetime value with a Lifetime Transferable Warranty and Infinite Shot Barrel Guarantee. While pioneering the first left-handed Modern Sporting Rifle, the Stag Arms Team is constantly pushing the boundaries of product development for both right and left-handed consumers. The creation of innovative products that are accessible to all shooters being the main target. Each and every part that is assembled into Stag rifles are 100% American made, which is why we remain confident that we are producing a quality product. Stag Arms’ goal remains the same; to make sure there is no weak side for our customers and continuing to be a top tier firearms producer. “Great rifles are made in America; the best rifles are made here” As a Stag Arms Sales Representative, you will spend time developing strategic relationships with customers to build and cultivate our customer base. You will be the main point of contact for your customers; consistently keeping in contact to present new and additional products and services. A Stag Arms Sales Representative is responsible for revenue growth and is expected to increase customer satisfaction and loyalty. You are accountable to meet and exceed your established sales goals for your designated territory. You are responsible for managing the sales of products and equipment to current and future customers as well as reporting your sales leads. REQUIREMENTS: Excellent communication skills – both verbal and written Previous sales experience: 2 years preferred; 6 months minimum Basic knowledge of Microsoft Office Proven ability to multi-task and adhere to deadlines Strategic thinker, proven track record of planning and executing strategy Solution oriented; ability to problem solve, make decisions and negotiate when applicable Knowledge of firearms a plus Wed, 01 Sep 2021 17:21:22 -0400 https://jobs.nssf.org/jobs/rss/15333166/channel-sales-manager-independent-dealers https://jobs.nssf.org/jobs/rss/15333166/channel-sales-manager-independent-dealers Accokeek, Maryland, Join the Best! It takes the best to be the best. Benelli USA is looking for a talented Channel Manager with a relentless pursuit to drive Benelli USA’s desire to be the firearm of choice among dealers and consumers in our industry. We deliver best-in-class in an environment that drives accountability, leadership, integrity, and passion, all in a collaborative environment. Does this sound like you? Come join the world’s foremost firearms manufacturer that delivers products to enhance the shooting sports experience whether pursuing waterfowl, upland, big game, sporting clays or home defense our family of brands including Benelli USA, Franchi, Stoeger, Uberti and Chapuis offer something for any consumer. General Purpose: The Channel Manager, Independent Dealers will provide leadership and execution of the strategic initiatives for Benelli USA’s family of brands into the independent dealer channel.  This position will drive collaboration and alignment with key stakeholders in marketing, product management, finance, and customer service as well our external sales teams striving to achieve best-in-class service levels for Benelli USA to achieve the highest level of customer satisfaction and fulfillment.  What you’ll do: As a Channel Manager, you’ll be a part of our National Retail Channel team, responsible for profitability, promotion, pricing, assortment planning, driving strategic initiatives and new product plans for key growth categories within the independent dealer channel.  You’ll get to: Essential Duties and Responsibilities: Direct and coordinate strategic initiatives and marketing activities to achieve operating and budgetary plans for the business. Learn and understand the Channel P&L to make sound business decisions to drive top and bottom lines. Collaborates with key accounts, sales team, supply chain, product management, marketing, and finance to support sales activities and oversee coordination of product allocation and program, promotion, advertising, or event fulfillment. Oversee forecast for Independent Channel working with Business Analyst role annually and monthly updates collaborating with supply chain. Collaborate with Business Analyst on reporting monthly sales numbers, performance-to-goal tracking and measuring objectives for each sales territory on Independent Dealer sales. Develop annually sell-in promotions that tie to product drivers working with VP of Sales, marketing, product management, finance and supply chain, track effectiveness and recommend changes for improvement as needed. Periodic travel with field sales team to present new products, merchandise, programs, and promotional strategies to Independent Dealer owners/ buyers to gain buy-in, product placement and stay current with the competition. Interface with marketing and product management on in-store point-of-sale materials. Responds to sales (inside/ outside) & customer service inquiries. Manage annual promotional budget spend with sales team. Supports the company MAP policy to control pricing issues. Work with customer service to track & support new dealer acquisition, product lines and levels.   Non-Essential Duties: Perform specific and delegated duties as assigned by management. Performance Measurements: Sales achievement – overall company sales and channel sales will be measured against goal Forecast achievement – Monthly forecast/re-forecast completed on time Forecasting accuracy – Constantly works to improve forecast accuracy to reach goal Territory Communication – Monthly communication with Sales Team to support achievement of monthly sales numbers, and performance-to-goal metrics Program execution – Customer Service ship on time metric Supervisory Responsibilities: Channel Marketing Specialist and Business Analyst Working Conditions/Physical Job Requirements: Benelli USA is committed to working with its employee to reasonable accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision: A sighted person to operate a firearm and read and interpret marketing/financial data Speech/Hearing: Ability to communicate verbally and in writing with staff, members, and vendors. Manual Dexterity: Ability to operate a firearm and standard office equipment. Physical Mobility: Mobility required.  Ability to participate in hunting/shooting activities and lift up to 50 lbs. Who you are: You always strive to do a good job.  But wouldn’t it be great if your job was also your hobby or passion working for a company that is a mainstay in the shooting sports industry.  You care about quality at every level.  You enjoy learning and growing and to be acknowledged for your valuable contributions.  You also have: Bachelor’s degree or equivalent work experience. 5+ years in product, sales and/ or marketing experience within the retail space. Strong understanding of key business and financial metrics such as sales, gross margins, operating margins, and inventory turns. Effective project management and time management skills with attention to detail and ability to work cross-functionally within the organization. Ability to multi-task, and manage deadlines in a dynamic, fast paced work environment. Proficient in Microsoft Office, to include Pivot Tables in Excel, Power Point. Excellent working knowledge of ERP, JDE preferred. Strong interpersonal skills, written, verbal and presentation. General Job Requirements: Regular and satisfactory attendance is required. Ability to work flexible hours and weekends is required. Tue, 31 Aug 2021 11:45:09 -0400 https://jobs.nssf.org/jobs/rss/15350729/club-manager https://jobs.nssf.org/jobs/rss/15350729/club-manager Rush, New York, We are seeking a dynamic individual that is self-motivated and innovative to function as the Club Manager. We are looking for someone who is committed to delivering Incredible Customer Service. This person will drive daily operations, event planning and is responsible for cultivating an atmosphere that is welcoming, fun and respectful for everyone. This person must be collaborative; partnering with the Board of Directors and others to help grow Club Membership. The Club Manager should be able to work independently building professional relationships with vendors and suppliers. The Club Manager’s responsibilities include working with a broad member base; managing staff and operations both inside the clubhouse and on our ranges and courses with an unwavering commitment to safety. As a successful Club manager this person must be proactive and able to plan, forecast future needs and deliver requirements on time. Club Manager Responsibilities: As the face of the club for both members and guests; the Manager will provide optimal level of customer services at all times Oversee the Club’s financial reporting and controls in conjunction with the Club’s External Accountant, providing monthly reporting to the Board of Directors Implement decisions from the Board in a timely, professional manner Act as a liaison between the Board, Club Committees, members and volunteers Maintain inventory of all club equipment and supplies Manage regular maintenance on all equipment Prepare required operating plans and implement strategies to achieve club objectives Overall hiring, direction and management of staff Develop and maintain an effective team culture at all times Prepare scheduling for shift coverage and evaluate daily activities to improve efficiencies Club Manager Requirements: A 4 degree in Business Management or related experience Minimum 2 years’ experience in a Management or a Leadership position preferred Excellent communication skills; both written and oral Ability to mentor staff members and lead by example Computer literate in Word, Power Point and Excel, knowledge or Point of Sale systems Complete understanding of Profit & Loss statements, Budgeting and Cash Flow reporting Willingness to perform manual labor at times; requires work both indoors and outdoors including in inclement weather Ability to operate equipment such as a snow plow, tractor and other related maintenance equipment is considered a plus Weekend coverage is required; Manager will have scheduling influence Sun, 29 Aug 2021 14:21:57 -0400 https://jobs.nssf.org/jobs/rss/15286298/marketing-manager https://jobs.nssf.org/jobs/rss/15286298/marketing-manager Post Falls, Idaho, Marketing Manager   Buck Knives, leader in sports cutlery is seeking a passionate and dynamic marketing talent that lives for the pursuit of big game, the strike of a well-presented cast, and the thrill of an avid outdoor Idaho lifestyle. The Marketing Manager will be a key member of the Management Team that will provide the strategic oversight to amplifying differentiator’s and driving a consistent and cohesive brand experience resulting in market share growth. This position is responsible for creating demand for the entirety of our product offering through the strategic execution of Buck Knives' brand efforts, marketing plans, and deliverables. This role will help shape the voice and vision of the organization with high visibility communications through print media, PR, packaging, merchandising, and digital forms that will leverage and further enhance brand affinity. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:8-hour shift Supplemental Pay: Bonus pay Work Location: One location Work Remotely: No Bachelor’s degree in marketing or closely related business administration degree. 3 + years of experience in a marketing management within the Outdoor products industry or closely related consumer goods market. Experience and/or passion for the hunting, fishing, shooting, outdoor industry. Wed, 18 Aug 2021 12:20:28 -0400 https://jobs.nssf.org/jobs/rss/15406804/range-and-retailer-project-administrator https://jobs.nssf.org/jobs/rss/15406804/range-and-retailer-project-administrator WEST BEND, Wisconsin, Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe.  We're one of the fastest growing companies in America and a favorite workplace in SE Wisconsin. Named on Inc. 5000 Fastest-Growing Private Companies List 10 years in a row Milwaukee Journal Sentinel Top Work Place for 6 years Milwaukee Journal Business Best Place to Work for 6 years.  We are a fun, fast-paced and rewarding place to work and grow! Position Summary: The Range and Retail Project Administrator is responsible for supporting the VP Range and Retail in hitting revenue goals and KPIs. This role is focused on high-impact opportunities for the Company.  It includes planning, research, prioritizing, and closing high-impact opportunities, and working with the professional field sales team to onboard, implement and grow these large accounts.  This role includes creating reports detailing pipelines, forecasts, and other sales metrics. The Range and Retail Project Administrator will work closely with other internal assets including Outside Sales, Affiliate Sales, Retail Marketing, Content, Events, Training, Member Services, and other contributors as needed. Duties/Responsibilities: Assist the VP of Range and Retail in day-to-day operations to prioritize and focus on high-impact opportunities through research and planning. Help to coordinate strategies and sales initiatives for high-impact opportunities. Follow-up activities to keep sales initiatives moving forward in cooperation with other assets within the company Work with the field sales team to coordinate onboarding, instructor training and certification, curriculum adoption, participation in training classes, and broadening the relationship between the client and the Company. Work with the Sales Operations Support Team to develop reports detailing prospect pipeline, forecasts, Official Partner activity tracking of high-impact partners, etc. Work with the Retail Marketing team to prepare for meetings and follow-up implementation of marketing programs developed for partners. Work with the Training team to organize instructor training and certification for partners. Work with the Affiliate team to implement digital marketing with partners. Handle miscellaneous duties as requested by VP Range and Retail and Sales management. Skills/Abilities and Education Requirements: Minimum of 3-5 years experience and success in sales, sales administration, or business development roles. Bachelor’s or Associates’s degree in marketing/sales or business-related field or equivalent work experience is preferred. Previous leadership experience is a plus. Strong analytical and problem-solving skills; ability to draw conclusions and make solid recommendations. Entrepreneurial-minded professional with strong interpersonal skills Strong business acumen and ability to capitalize on target market findings and develop long-term strategies to capture market potential. Proven ability to work effectively with a diverse range of people at all levels and functions of the organization. Proficiency in Excel, Google spreadsheets, documents, and slides. Proven track record of decision-making, project prioritization, follow-up, and meeting deadlines and goals. Some travel required, 10 to 20% Remote option for the right candidate, or based out of our West Bend WI headquarters Demonstrates the Core Values of Delta Defense, LLC   full benefit package and Thu, 09 Sep 2021 18:51:51 -0400 https://jobs.nssf.org/jobs/rss/15358877/supply-analyst https://jobs.nssf.org/jobs/rss/15358877/supply-analyst Accokeek, Maryland, Join the Best! It takes the best to be the best. Benelli USA is looking for a talented Supply Analyst with a relentless pursuit to drive Benelli USA’s desire to be the firearm of choice among dealers and consumers in our industry. We deliver best-in-class in an environment that drives accountability, leadership, integrity, and passion, all in a collaborative environment. Does this sound like you? Come join the world’s foremost firearms manufacturer that delivers products to enhance the shooting sports experience whether pursuing waterfowl, upland, big game, sporting clays or home defense our family of brands including Benelli USA, Franchi, Stoeger, Uberti and Chapuis offer something for any consumer. General Purpose:   The Benelli USA Supply Chain team plays an important role for our organization in driving service level improvements to our customers through collaborative planning, forecasting and replenishment.  The Supply Analyst is an integral contributing member to this team’s focus on Supply Chain improvement.  The Supply Analyst is the communication link (Control Tower) between, sales, marketing, and the various factories.  The Supply Analyst is responsible for building supply plans that reflect demand plans and production constraints to ensure the right product is in the right place at the right time in the right quantities to meet customer demand.  This role requires an individual with analytical experience, attention to detail and a bias for action to improve supply planning activities and influence with best practice methods.  The Supply Analyst ensures Benelli USA has adequate supply to meet demand to achieve and maintain best-in-class service levels for all brands and achieve the highest level of fulfillment.  Essential Duties and Responsibilities – What you will be doing: From the Consensus Demand Plan, the role creates finished goods needed to support customer orders, forecasted demand & inventory stocking requirements. Collaborate with cross functional partners to ensure inventory is managed according to constraints and targets that are aligned with the business strategy. Coordinate with Marketing, Sales and partner Factories to set launch quantities and timing of new product introductions and ensure smooth product transitions. Collaborate with Sales and Marketing to ensure product availability for events and programs. Collaborate with Factory Schedulers on the tactical execution of the supply program and ensure alignment of planning parameters with the factory level constraints Develop 18-month Supply Planning Models Create and manage purchase orders Maintain critical inventory parameters for Target & Safety Stock of finished goods, while considering supply lead time, warehouse and transportation constraints. Actively interact with demand management, manufacturing, quality, warehousing & transportation to solve material issues & consumption patterns. Measure, analyze, and reports key process metrics, while monitoring adherence to key performance indicators (KPI) that are assigned to the product categories. Identify possible product shortages against inventory plans and develop action items. Marshal resources to address action items and follow up on all material shortage-related issues. Coordinate and facilitate the monthly Demand/Supply Review meetings; act as Process Owner of this meeting to ensure the process is an integral part of the planning and control process Analyze model outputs and reports for accuracy, timeliness, and pertinence. Summarize data for use in senior management and executive level meetings Challenge/improve the planning process utilizing best practices. This position requires the individual to work closely with all departments and factory partners to create efficiencies, maintain service levels and drive results in a fast paced and demanding growth environment, leveraging his/her strong analytical and interpersonal skills.  Key Skills Include: Strong analytical, problem solving, and critical thinking skills Strong communication and presentation skills Ability to communicate across multiple departments and with international manufacturing partners The ability to lead through collaboration Performance Measurements: Forecasting of inventory levels and turns Months of Stock Factory Scorecard Excess and Obsolete Inventory Supervisory Responsibilities: NA Skills Required: Working knowledge of data analysis and forecasting tools and ability to develop actionable insights from data Excellent mathematical and analytical skills Excel skills must be exceptional To be successful, an agile mindset and instincts to move fast coupled with the ability to track and deliver on many priorities simultaneously is needed. Outstanding interpersonal, influencing and facilitation skills with the ability to work both cross-functionally and cross-culturally, specifically building positive relationships between key players and immediate team. Data and results driven Ability to objectively consider alternatives and quickly implement appropriate actions to address root cause issues Strong knowledge of continuous process improvement and principles Education and Experience Requirements:  Bachelor’s degree with an emphasis in logistics and supply chain management, data analytics or related field; or equivalent combination of education and experience 3+ years of dynamic and successful Supply Chain experience with strong and sustained performance, preferably in supply planning, inventory, or order management Must be proficient with Microsoft Office Suite with advanced experience using Excel and/ or other visualization tools Must be proficient with ERP planning and tools. Experience with international manufacturer and/or vendors is preferred. General Job Requirements: Capable to perform well in diverse working environments. Ability to work flexible hours and weekends as required. Must be able to travel. Working Conditions/Physical Job Requirements: Benelli USA is committed to working with its employee to reasonable accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision: A sighted person to operate a firearm and read and interpret marketing/financial data 2. Speech/Hearing: Ability to communicate verbally and in writing with staff, members, and vendors. Manual Dexterity: Ability to operate a firearm and standard office equipment. Physical Mobility: Mobility required.  Ability to participate in hunting/shooting activities and lift to 50 lbs. Tue, 31 Aug 2021 11:25:20 -0400 https://jobs.nssf.org/jobs/rss/15297114/shooting-disciplines-manager https://jobs.nssf.org/jobs/rss/15297114/shooting-disciplines-manager Lewisville , Texas, The Shooting Disciplines Manager reports to the General Manager and is responsible for the day-to-day outdoor operation of the club. The Shooting Disciplines Manager assures that all shooting disciplines function flawlessly. Shooting disciplines include operations of Sporting Clays, Skeet, Bunker Trap, Helice, 5-Stand, Grid, Powder Pigeon and Rifle Range.  This position is responsible for shop, mechanical equipment and personnel serving these venues. The position provides supervision and leadership to all maintenance, repair, grounds-keeping and support personnel. They will service and interact with a diverse group of clients, guests, and members. This position is compensated by salary. Purpose driven, possesses integrity and believes in servant-leadership. A hands-on leader. High energy, highly visible, positive disposition and outgoing personality. Easily approached. Professional image, presentation, appearance and work ethic. Ability to effectively train staff members to safely perform assigned tasks. Must develop training program for each area of responsibility. Maintain training records for all staff members in preparation for routine audit. Ability to provide high level, professional customer service in a private club environment to the point of obsession. Addresses all members and guests as Mr., Mrs. or Ms. and their last name. High level organizational skills with an extreme attention to details.  Professional problem-solving skills.  Works under limited supervision. Meets tight deadlines, under pressure and with poise. Ability to respond quickly and appropriately to changing priorities in a professional manner. Experience in leading and developing a staff of 20 or more associates by applying professional human resources management practices. Practical working knowledge of labor law is required.  Experienced in sourcing, identifying, recruiting, interviewing, selecting and onboarding new employees. Experience in developing and implementing work safety programs and procedures or successful leadership in Outside Operations.    Working knowledge of the principles of facility management and guest services. Must have experience in managing facilities insuring compliance with all local, state and federal laws.  Must have a flexible schedule and the ability to work long hours, including evenings, weekends, and holidays.  Ability to lift/push/pull 65 lbs. on a regular basis. Comprehensive understanding of sporting event, charitable fund raising, private event, special event, and/or banquet revenue generation and cost accounting. Thu, 19 Aug 2021 12:55:31 -0400 https://jobs.nssf.org/jobs/rss/15262297/mechanical-engineer-qc-manager https://jobs.nssf.org/jobs/rss/15262297/mechanical-engineer-qc-manager Windham, Maine, Windham Weaponry is known for producing high quality firearms on the AR platform for the military, law enforcement, and commercial markets, as well as excellent customer service and technical support. WW is committed to continuing to develop new and innovative products for home defense, hunting and sport shooting. Position Summary The Mechanical Engineer/QC Manager will be responsible for hands on oversight of the Quality Control process, developing and troubleshooting product manufacturing processes and design solutions to improve product performance. The successful applicant will be required to communicate effectively through all organizational levels at both Windham Weaponry and vendor organizations. Familiarity with the AR15 platform, Precision Machining, Plating and Heat-Treating processes are all highly desirable. Job Duties & Responsibilities Establish Inspection Methods, Acceptance Criteria and Sampling plans for newly outsourced components. Design and maintain gages and inspection fixtures Identify and effectively communicate to and collaborate with suppliers on any product quality or function issues Work with other Team Members on the research and development of new products, designs, prototypes, and testing of various firearms and firearms related accessories. Develop technical data packages associated with new product development including CAD models, 2D Drawings, and specifications required for manufacture and assembly. Provide technical support to the sales and marketing departments for new products. Qualifications Bachelor's Degree in Mechanical or Manufacturing Engineering or equivalent 10+ years of experience and/or training Strong project management skills Strong problem-solving skills Proficiency with SolidWorks Experience with firearms design and implementation a plus. Good working knowledge of materials and heat-treating processes. Ability to effectively communicate Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc. Familiarity of ITAR, ATF, EAR Rules and Regulations a plus Benefits Salary commensurate with education and experience Medical insurance (80% paid for employee and family) Paid Time Off – 3 weeks the first year Monthly Profit Sharing Bonuses Salary commensurate with experience and education. Monthly profit sharing bonus. Thu, 12 Aug 2021 11:07:21 -0400 https://jobs.nssf.org/jobs/rss/15281200/product-design-engineer https://jobs.nssf.org/jobs/rss/15281200/product-design-engineer Tacoma, Washington, Aero Precision - we’re not like every manufacturer.  Aero Precision’s drive for clean, perfect engineering and machining is unwavering and, there is no margin for error. Not every manufacturer will have razor thin tolerance levels. Not every manufacturer will personally oversee the development, design and machining of every part that comes off the line. We are known for our superior engineering and machining by civilian, Law Enforcement and Military, and are dedicated to deliver the highest quality products available. We’re not like every employer.  Precision machining is at the core of our success, but it wouldn’t be possible without our amazing manufacturing and fulfillment crew, energetic sales team, dialed in support functions and devoted leadership team. We have grown exponentially in the past 5-years, but have intentionally maintained our small, family feel culture that is the core of our existence. Our employees have a strong affiliation to our brand and products, and their passion is reflected in everything they do. You don’t just join our team - you join our family. The Opportunity.  Growth in the firearms industry has created this opportunity for a Product Design Engineer to join our high performing team.  This position will support the development of new products as well as refinement and/or improvements to existing products or product lines.  This position reports to the VP of Engineering and will work closely with the Products team on configuration and design ideas, and with our Manufacturing and Quality teams on producibility and feasibility. We are based in Tacoma, Washington but open to relocation or remote work for the right candidate. The Job. The Product Design Engineer will design and develop firearm products to support our vision and allow for the most cost effective and efficient manufacturing methods. They are responsible for research and development of innovative product designs and technologies, including manufacturing technologies, materials, and coatings. The Product Design Engineer will collaborate with other teams from marketing, product management, finance, and manufacturing, to understand full cycle product development goals and expectations on each project. They will meet expected cost targets or project budgets and accomplish them within the established timelines. The Product Design Engineer will develop verification test plans, including coordination with product management team for testing and prepare detailed analysis of testing results and recommend revisions. Additionally, they will develop and maintain technical documentation including SOP’s and technical drawings and models. Finally, the Product Design Engineer will manage tolerance stack-ups and functional interface between sub-systems, implement and process through Product Lifecycle Management System, and conduct FEA analysis and other numerical simulations as required. The Requirements. Bachelor of Science degree in Mechanical Engineering 10+ years’ experience of industrial design, preferably in the firearms industry. An equivalent combination of education and experience may be considered. CAD experience, preferably SolidWorks, and a have experience with Microsoft Office Tools. Experience with Agile PLM and Asana is a plus. Classwork and practical experience with mechanisms and machine design Personal experience with the operation of firearms. Preferably a firearm enthusiast. Ability to read, analyze, and interpret technical procedures. Ability to write reports and procedures, and effectively present information to team members and management. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form. Ability to manage uncertainty in a logical and organized manner.   The Benefits.  100% Paid Medical, Dental, Vision for Employee (family benefits also available) 100% Paid Life Insurance Disability Plans Educational Assistance Program 401(k) Plan Paid Time Off (PTO) Paid Holidays, including Floating Holiday Best Employee Product Discount in Industry Growing Company with a Small Company Work Culture Mon, 16 Aug 2021 16:25:06 -0400